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Outbound Call Center Representative Jobs (NOW HIRING)

Oak St. Health

Outbound Call Center Rep

$15/hr

Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred * A desire to work in an efficient, results ...

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Coastal Debt Resolve

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Outbound Call Center Representative

Fort Lauderdale, FL · On-site

$60K - $80K/yr

Outbound Sales Representative Coastal Debt Resolve Fort Lauderdale, Florida, United States (On-site ... Utilize CRM tools to track call outcomes, schedule follow-ups, and manage client data efficiently.

Robert Half

Outbound Call Center Specialist

Green Bay, WI · On-site

$17 - $21/hr

We are seeking motivated, energetic, and customer-focused Outbound Call Center Representative to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a ...

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Outbound CALL Center Representative information

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How much do outbound call center representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for outbound call center representative in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What are some common challenges faced by outbound call center representatives and how can they be addressed?

Outbound Call Center Representatives often encounter challenges such as handling frequent rejections, meeting sales or call quotas, and maintaining motivation during repetitive tasks. To address these, it's important to develop resilience, practice effective communication techniques, and utilize scripts or resources provided by the employer. Many companies also offer ongoing training and peer support, which can help representatives continuously improve their approach and stay motivated. Collaborating with supervisors and teammates can provide valuable feedback and encouragement, helping to turn challenges into opportunities for growth.

What is the difference between Outbound Call Center Representative vs Inbound Call Center Representative?

AspectOutbound Call Center RepresentativeInbound Call Center Representative
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or surveysCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common IndustriesTelemarketing, sales, lead generationCustomer support, technical support, service inquiries

While both roles involve phone communication, Outbound Call Center Representatives focus on making outgoing calls for sales or marketing, whereas Inbound Call Center Representatives handle incoming customer inquiries. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an outbound call center representative?

To thrive as an Outbound Call Center Representative, you need excellent verbal communication, persuasive sales abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call scripting tools is often required. Outstanding active listening, resilience, and a positive attitude help you engage customers and handle rejection effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive environment.

What is an outbound call center representative?

Outbound Call Center Representatives are professionals who make outgoing calls to customers or prospects on behalf of a company. Their main responsibilities typically include selling products or services, conducting surveys, gathering information, or following up on previous customer interactions. They use scripts and customer information to guide their conversations, aiming to achieve specific business goals such as sales targets or customer feedback collection. Effective communication, persistence, and customer service skills are important for success in this role. Outbound representatives often work in fast-paced environments and are trained to handle objections and maintain a positive attitude during calls.
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Outbound CALL Center Representative jobs near you
Infographic showing various Outbound Call Center Representative job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Remote Outbound Call Center Representative

Life Line Screening

San Antonio, TX • On-site

$14 - $15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Life Line Screening rating

5.3

Company rating: 5.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Remote Outbound Call Center Representative
Life Line Screening | Full-Time | Fully Remote
Are you looking for a rewarding remote opportunity where you can make a real impact on people's lives?
At Life Line Screening, you'll join a fast-growing healthcare organization dedicated to helping individuals take proactive steps toward better health through preventive screening programs. As a Remote Outbound Call Center Representative, you'll educate and support patients while enjoying the flexibility of working from home.
What We Offer
  • Remote Work Environment
  • Company-Provided Equipment (Computer, Monitor, Phone, Headset & More)
  • Paid Virtual Training
  • Competitive Pay: $14-$15/hour + Bonus Opportunities
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • 401(k) with Employer Match
  • Paid Time Off & Paid Holidays
  • Referral Bonus Program
  • Professional Development & Career Growth Opportunities
  • Courtesy Preventive Health Screenings for You and Eligible Family Members/Friends
Schedule Options
Choose the shift that works best for you:
  • 9:00 AM - 5:30 PM EST
  • 11:30 AM - 8:00 PM EST
  • 12:30 PM - 9:00 PM EST

About the Role
As a Remote Outbound Call Center Representative, you'll use a compassionate and consultative approach to connect with patients and encourage participation in important preventive health screening programs. Your work helps support early detection efforts that can improve both the quality and length of life.
This role is ideal for individuals who enjoy helping others, communicating over the phone, and working in a fast-paced, goal-oriented environment.
What You'll Do
  • Make 100-150 outbound calls per shift to patients regarding their screening kits.
  • Educate callers on the importance and benefits of preventive health screenings.
  • Explain how early detection can help prevent or identify colon disease and colon cancer.
  • Identify and help resolve barriers preventing patients from returning their kits.
  • Provide clear, accurate information using a consultative approach.
  • Deliver outstanding customer service while meeting performance expectations.
  • Effectively de-escalate concerns and create positive patient experiences.

What We're Looking For
To be considered, candidates must meet the following qualifications:
  • Ability to pass a pre-employment drug screen and criminal background check
  • Experience or interest in working within a fast-paced outbound call center environment
  • Exceptional phone etiquette and communication skills
  • Ability to build rapport and conduct consultative conversations
  • Strong de-escalation and problem-solving abilities
  • Competitive mindset with a drive to achieve performance goals
  • Stable work history demonstrating reliability and commitment
  • High School Diploma or GED required (some college preferred)
Work-From-Home Requirements
  • Minimum internet speed of 50 Mbps download 10 Mbps upload
  • Hard wired internet connection (ethernet connection from laptop to router)
  • Dedicated workspace free from noise and distractions
  • Ability to remain focused and productive in a remote environment

Why Life Line Screening?
At Life Line Screening, you're not just making calls, you're helping people take charge of their health. Every conversation has the potential to encourage life-changing preventive care. Join a supportive team where your performance is recognized, your growth is encouraged, and your work truly matters.
Life Line Screening is proud to be an Equal Opportunity Employer.
INDCC
Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.
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