ZipRecruiter

Log In

1

Outbound Call Center Representative Jobs in Fishers, IN

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

next page

Showing results 1-20

All JobsOutbound Call Center Representative JobsOutbound Call Center Representative Jobs in Fishers, IN

Outbound Call Center Representative information

See Fishers, IN salary details

$11

$18

$28

How much do outbound call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for outbound call center representative in Fishers, IN is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.91 per hour, depending on experience, location, and employer.

What is an outbound call center representative?

Outbound Call Center Representatives are professionals who make outgoing calls to customers or prospects on behalf of a company. Their main responsibilities typically include selling products or services, conducting surveys, gathering information, or following up on previous customer interactions. They use scripts and customer information to guide their conversations, aiming to achieve specific business goals such as sales targets or customer feedback collection. Effective communication, persistence, and customer service skills are important for success in this role. Outbound representatives often work in fast-paced environments and are trained to handle objections and maintain a positive attitude during calls.

What are the key skills and qualifications needed to thrive as an outbound call center representative?

To thrive as an Outbound Call Center Representative, you need excellent verbal communication, persuasive sales abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialers, and call scripting tools is often required. Outstanding active listening, resilience, and a positive attitude help you engage customers and handle rejection effectively. These skills are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth in a competitive environment.

What are some common challenges faced by outbound call center representatives and how can they be addressed?

Outbound Call Center Representatives often encounter challenges such as handling frequent rejections, meeting sales or call quotas, and maintaining motivation during repetitive tasks. To address these, it's important to develop resilience, practice effective communication techniques, and utilize scripts or resources provided by the employer. Many companies also offer ongoing training and peer support, which can help representatives continuously improve their approach and stay motivated. Collaborating with supervisors and teammates can provide valuable feedback and encouragement, helping to turn challenges into opportunities for growth.

What is the difference between Outbound Call Center Representative vs Inbound Call Center Representative?

AspectOutbound Call Center RepresentativeInbound Call Center Representative
Primary RoleMakes outgoing calls to prospects or customersHandles incoming calls from customers
Work EnvironmentCall centers focused on sales, marketing, or surveysCustomer service centers, support lines
Required SkillsCommunication, persuasion, sales techniquesActive listening, problem-solving, customer service
Common IndustriesTelemarketing, sales, lead generationCustomer support, technical support, service inquiries

While both roles involve phone communication, Outbound Call Center Representatives focus on making outgoing calls for sales or marketing, whereas Inbound Call Center Representatives handle incoming customer inquiries. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

Outbound Call Center Representative jobs near you
Infographic showing various Outbound Call Center Representative job openings in Fishers, IN as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,629 per year, or $18.1 per hour.

Outbound Call Center Representative

Syra Health

Carmel, IN • On-site

Other

Re-posted 10 days ago

Job description

SH-1004 Outbound Call Center Representative, IN
Duties/Responsibilities:
  • Responsible for providing initial contact between distinct Care Management/Quality programs and specific identified members.
  • Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE dialer system with eligible members to provide information regarding program features.
  • Primary duties may include, but are not limited to: Gathers and records appropriate member information in accordance with policies and procedures via telephone.
  • Encourages members to participate in the Care Management/Quality programs by providing information about the program, outlining program features/value and explaining available services.
  • Records call details and utilize call scripts as needed based on client requirements. Directs member inquiries to appropriate clinical staff.
  • Initiates referrals and manages consults from clinicians for participants registered in Care Management/Quality.
  • Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.
  • Contacts physician offices to obtain demographic information or related data as needed.
Education and Experience:
  • Requires a HS diploma or the equivalent and a minimum of 6 months of experience in a telesales or customer service; or any combination of education and experience which would provide an equivalent background.
  • Computer/keyboarding proficiency strongly preferred.
  • Knowledge of company products, services and benefits preferred.

Apply