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Order Processor Jobs in New York (NOW HIRING)

Synthesia Limited

Order Management Specialist

New York, NY · On-site

$21.25 - $28.50/hr

Order Processing * Accurately review and process orders received via Salesforce, checking for accurate product configuration, pricing, discounts, contract terms and customer information in accordance ...

UMG Cleaning

Work Order Manager

Englewood, NJ

$50K - $52K/yr

Process purchase orders and work authorizations. * Assist Accounting with billing support and work order verification. * Track service trends and recurring issues. * Maintain organized electronic ...

UMG Cleaning

Work Order Manager

Englewood, NJ

$50K - $52K/yr

Process purchase orders and work authorizations. * Assist Accounting with billing support and work order verification. * Track service trends and recurring issues. * Maintain organized electronic ...

Hawke & Co

Order Allocation Specialist

Manhattan, NY · Remote

$21.50 - $28.50/hr

Oversee and manage the processing of all orders, including release, picking, packing, and shipment execution * Allocate orders across multiple locations and ensure data accuracy within order systems

Axon

Order Management Manager

New York, NY · On-site

$21.25 - $28.50/hr

You will independently manage complex process of bookings workflows while partnering cross ... Director, Order Management Direct Reports: N/A, Individual Contributor * Independently manage end ...

Arxada

Order Management Specialist

Morristown, NJ

$50K - $61K/yr

Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process ... As an Order Management Specialist based in Morristown, NJ , you will play a critical role in ...

Arxada

Order Management Specialist

Morristown, NJ · On-site

$50K - $61K/yr

Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process ... As an Order Management Specialist based in Morristown, NJ , you will play a critical role in ...

ASSA ABLOY

Order Drafting Specialist

Carlstadt, NJ · On-site

$60/hr

Take and process specialty orders * Use document management system. * Maintain appropriate metrics and KPIs. * Continuously evaluate and identify opportunities to drive process improvements that ...

ASSA ABLOY

Order Drafting Specialist

Carlstadt, NJ · On-site

$60/hr

Take and process specialty orders * Use document management system. * Maintain appropriate metrics and KPIs. * Continuously evaluate and identify opportunities to drive process improvements that ...

Assa Abloy

Order Drafting Specialist

Carlstadt, NJ · On-site

$60/hr

Take and process specialty orders * Use document management system. * Maintain appropriate metrics and KPIs. * Continuously evaluate and identify opportunities to drive process improvements that ...

Axon

Order Management Manager

New York, NY · On-site

$87K - $139K/yr

You will independently manage complex process of bookings workflows while partnering cross ... Director, Order Management Direct Reports: N/A, Individual Contributor * Independently manage end ...

TemPositions

Order Entry Customer Service

Rye Brook, NY · On-site

$18.50 - $24.25/hr

Order Processing: Create new accounts, enter sales orders into the ERP system, and dispatch factory purchase orders efficiently. * Customer Support: Handle inbound calls and digital messages ...

Sodexo

Order Fulfillment Supervisor - E&R

Totowa, NJ

$28.24 - $36.54/hr

InReach is seeking an Order Fulfillment Supervisor to lead the fulfillment process from order to delivery. You'll bridge customer service & warehouse operations, maximize fill rates and resolve ...

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Order Processor information

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How much do order processor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for order processor in New York is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.07 per hour, depending on experience, location, and employer.

What is an order processor?

An order processor processes orders from customers or clients. People in this career are a customer-facing part of distribution and shipping operations for a company. Job duties often include getting the orders online, over the phone, or through other channels then transferring the order to the relevant department for filling. Job duties may also involve helping clients who are having trouble picking the correct items for their needs. An order processor is responsible for making sure that the order information is accurate before transmitting it to the filling department.

What are the typical challenges an order processor might face when handling high volumes of orders, and how are these challenges addressed?

Order Processors often encounter challenges during peak periods, such as managing large volumes of orders while maintaining accuracy and meeting tight deadlines. These challenges are typically addressed through efficient use of order management systems, clear communication with warehouse and shipping teams, and prioritization of urgent orders. Many organizations also provide ongoing training and support to help Order Processors adapt to fluctuating workloads and minimize errors. Collaboration and time management skills are key to ensuring a smooth workflow and customer satisfaction.

What are the key skills and qualifications needed to thrive as an order processor, and why are they important?

To thrive as an Order Processor, you need strong attention to detail, organizational skills, and typically a high school diploma or equivalent. Familiarity with order management systems, inventory software, and basic office applications like Excel is often required. Excellent communication, time management, and problem-solving abilities help you handle customer inquiries and coordinate with different departments. These skills are crucial for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction.

What is the difference between Order Processor vs Customer Service Representative?

AspectOrder ProcessorCustomer Service Representative
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; communication skills
Work EnvironmentWarehouses, fulfillment centers, officesCall centers, retail stores, offices
Industry UsageLogistics, e-commerce, retailRetail, telecommunications, service industries
Common Search IntentOrder processing, fulfillment tasksCustomer support, issue resolution

While both roles involve interacting with customers and handling information, Order Processors primarily focus on managing and processing orders within logistics or retail systems. Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an order processor do?

An Order Processor is responsible for handling customer orders from receipt to delivery. Their main tasks include entering order details into computer systems, verifying product availability, coordinating with warehouse and shipping teams, and ensuring customers receive their orders accurately and on time. They may also communicate with customers to resolve order issues and answer questions. Attention to detail and strong organizational skills are essential for this role.
More about Order Processor jobs
What are the most commonly searched types of Order Processor jobs in New York? The most popular types of Order Processor jobs in New York are:
What are popular job titles related to Order Processor jobs in New York? For Order Processor jobs in New York, the most frequently searched job titles are:
What job categories do people searching Order Processor jobs in New York look for? The top searched job categories for Order Processor jobs in New York are:
What cities in New York are hiring for Order Processor jobs? Cities in New York with the most Order Processor job openings:
What are popular job titles related to Order Processor jobs in NY? For Order Processor jobs in NY, the most frequently searched job titles are:
Order Processor jobs near you
Infographic showing various Order Processor job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,669 per year, or $20 per hour.

Order Management Specialist

Synthesia Limited

New York, NY • On-site

$21.25 - $28.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
We are looking for a highly organized and detail-oriented Order Management Specialist to join our fast-growing SaaS company. This role plays a critical part in the quote-to-cash workflow, ensuring accurate and efficient order processing and subscription setup which impacts invoicing coordination, and customer account management. You'll work cross-functionally with sales, finance, customer success, and legal teams to ensure a seamless experience as it relates to our deal validation and closure process.
Responsibilities:
Order Processing
  • Accurately review and process orders received via Salesforce, checking for accurate product configuration, pricing, discounts, contract terms and customer information in accordance with company policies.
  • Oversee deal close processes by maintaining accurate records, managing documentation, and ensuring the timely completion of all critical milestones.
  • Ensure clean handoff from sales to finance, including proper documentation and approvals
  • Manage purchase order inquiries while maintaining with audit and compliance standards
  • Oversee provisioning settings to keep services running without disruption.

Subscription Management
  • Coordinate renewals, upgrades, downgrades, and amendments with relevant stakeholders.
  • Monitor subscription health and proactively flag anomalies or issues.

Sales Support
  • Support account executives and customer success managers with quote validation, contract review, and order entry guidance.
  • Help manage deal desk requests and ensure deals meet internal compliance standards.
  • Act as a point of contact for Sales for deal-related questions, policy clarifications, and order-form guidance

Process Improvement & Reporting
  • Identify opportunities to streamline order-related workflows and eliminate friction points.
  • Contribute to documentation and refinement of order management policies.
  • Generate reports on order accuracy, subscription trends, and processing times.
  • Assist the team with Ad hoc projects related to reporting and cross-functional operations
Required Qualifications
  • Bachelor's degree in Business Administration, Finance, Operations, or a related field.
  • Minimum 2 years of experience in Order management, Deal Desk, or supply chain
  • Experience with Salesforce, Ironclad, NetSuite, or similar systems
  • Strong understanding of SaaS business models, ARR/MRR, and revenue recognition basics.
  • Exceptional attention to detail and ability to manage multiple priorities in a dynamic environment.
  • Excellent communication and cross-functional collaboration skills.

Preferred Skills
  • Experience with quote-to-cash (QTC) process in a SaaS context.
  • Exposure to SOX compliance and internal controls is a plus.
  • Proficiency in Excel and familiarity with BI/reporting tools

At Synthesia we expect everyone to
  • Put the Customer First
  • Own it & Go Direct
  • Be Fast & Experimental
  • Make the Journey Fun

You can read more about this in our public Notion page.
Benefits
  • A competitive salary + stock options in our fast-growing Series E startup
  • Hybrid working environment
  • 100% Medical, Dental & Vision
  • 401k Plan
  • Paid parental leave
  • 25 days of annual leave + Public holidays + paid sick leave
  • Fun culture with regular socials
  • A generous referral scheme
  • A brand new computer + monitor

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