2

Remote Order Processor Jobs in New York (NOW HIRING)

Order Processing / Operations Associate Salary: $70-90k depending on experience Location: 100% remote - candidates must be located on the East Coast Position Overview Our client is seeking an Order ...

Order Processing / Operations Associate Salary: $70-90k depending on experience Location: 100% remote - candidates must be located on the East Coast Position Overview Our client is seeking an Order ...

Loan Processor - (Remote)

New York, NY · On-site +1

$65K - $75K/yr

Ordering and following up on appraisals, title work, flood certifications, and verifications of ... Previous experience mortgage processing * Comfort working in Salesforce or a comparable CRM * ...

... and ordering third party documentation by communicating directly with the customer and/or loan ... This is a remote position in Grand Rapids, Michigan. Job Responsibilities: * Perform a thorough ...

... fully remote environment. This role is ideal for someone with strong customer service experience, SAP knowledge, and experience in order processing. You will serve as a key point of contact for ...

Manager, Global Order Management

New York, NY · On-site +1

$115K - $130K/yr

... reviews, process improvements, and cross-functional initiatives. This role is fully remote, but ... Own the global post-signature order management process and ensure timely and accurate booking of ...

Be Seen First

Remote (Must reside within the United States) Assignment Length: Temporary position for ... Process and fulfill equipment orders for schools and students. * Provide support to parents ...

next page

Showing results 1-20

Remote Order Processor information

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are some common challenges faced by Remote Order Processors, and how can they be managed effectively?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What are Remote Order Processors?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Order Processor, and why are they important?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are popular job titles related to Remote Order Processor jobs in New York? For Remote Order Processor jobs in New York, the most frequently searched job titles are:
What cities in New York are hiring for Remote Order Processor jobs? Cities in New York with the most Remote Order Processor job openings:
Infographic showing various Remote Order Processor job openings in New York as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Junior Customer Service Order Processor - B2B

Junior Customer Service Order Processor - B2B

TCWGlobal

New York, NY • Remote

$25/hr

Full-time, Contractor

Posted 2 days ago

New


Job description

Job Title: Junior Customer Service Order Processor – B2B (Remote)

Location: Remote (Must be able to work EST hours)

Pay Rate: $25/hour (Weekly pay + medical benefits available)

Duration: 3–6 Month Contract (Strong potential for extension)

Schedule: Full-time, Monday–Friday (Hours of operation: 8:00 AM – 6:00 PM EST)

**Important: **Candidates must have experience working in a B2B customer service environment and entering purchase orders using SAP ERP or a similar ERP system.

Job Overview

We are seeking a Customer Service Order Processor to support the order-to-cash process for international distributors. This role is responsible for entering and managing purchase orders, tracking order status, and ensuring accurate documentation while serving as the primary point of contact between distributors, internal sales teams, and the distribution center. The ideal candidate will have strong B2B customer service experience, high attention to detail, and experience working within ERP systems such as SAP.

Key Responsibilities

  •  
  • Process and enter 20–40 purchase orders per day accurately into the ERP system
  • Manage and track orders throughout the order-to-cash process
  • Handle 2–5 inbound/outbound customer calls per day to resolve order issues or provide updates
  • Respond to customer emails and inquiries in a professional and timely manner
  • Review and manage import documentation and order records to ensure proper processing and revenue recognition
  • Serve as the primary point of contact between distributors, sales teams, and the distribution center
  • Provide accurate product and order information to customers
  • Ensure all customer interactions maintain confidentiality of sensitive information
  • Document customer requests, order changes, and service inquiries within internal systems
  • Support internal Sales and Operations teams with order tracking and issue resolution
  • Assess customer issues and determine the appropriate support solution (email, phone, escalation, etc.)
  • Maintain accurate records and ensure all data is entered correctly in internal systems

Required Qualifications

  • High school diploma or equivalent
  • 2–10 years of experience in a B2B customer service environment
  • Strong experience entering and managing purchase orders
  • Experience working with SAP ERP or a similar ERP system
  • Previous experience in order processing or order management roles
  • Experience entering and maintaining accurate order information within an ERP system
  • Understanding of the order-to-cash process
  • Experience tracking orders and following up on order status
  • Excellent email communication and professional customer service skills
  • Strong attention to detail and accuracy with data entry
  • Ability to work independently in a remote environment
  • Must have reliable internet connection and quiet workspace for remote work
  • Experience supporting Sales and Operations teams
  • Proficient in Microsoft Office (Outlook, Excel, Word)
  • Ability to work EST hours
  • Must be able to pass a background check and drug screening

  Bonus Qualifications

  • Experience with Salesforce CRM or similar customer management tools
  • Experience supporting international distributors or channel partners



TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.