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Optum Call Center Jobs (NOW HIRING)

UnitedHealthcare At Home

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

The Corvallis Clinic Rn Telephone Triage Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to ...

UnitedHealthcare

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Join The Corvallis Clinic Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering ...

UMR

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Join The Corvallis Clinic Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering ...

UnitedHealth Group

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our ...

Genoa Telepsychiatry

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Join The Corvallis Clinic Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering ...

New

UnitedHealth Group

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our ...

Reliant Medical Group

Call Center Triage RN

Corvallis, OR · On-site

$28.94 - $51.63/hr

Join The Corvallis Clinic Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering ...

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All JobsOptum Call Center Jobs

Optum Call Center information

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How much do optum call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How long does Optum take to hire?

The hiring process for an Optum Call Center position typically takes between one to four weeks, depending on the volume of applications and the interview schedule. Candidates may undergo multiple interview rounds and background checks before receiving an offer.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee teams and operational processes.

Does Optum give work from home?

Optum call center jobs often offer remote work options, especially for customer service roles, depending on the position and location. Candidates typically need a reliable internet connection, a quiet workspace, and may be required to complete training remotely. Availability of work-from-home arrangements can vary by role and current company policies.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

Does Optum allow remote work?

Optum call center positions typically offer remote work options, especially for customer service roles, depending on the specific job and location. Candidates may need to have a suitable home office setup and pass certain technical requirements. Remote work policies can vary by role and department.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What is an Optum Call Center job?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

More about Optum Call Center jobs
What cities are hiring for Optum Call Center jobs? Cities with the most Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Optum Call Center jobs? States with the most job openings for Optum Call Center jobs include:
What job categories do people searching Optum Call Center jobs look for? The top searched job categories for Optum Call Center jobs are:
Optum Call Center jobs near you
Infographic showing various Optum Call Center job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Hematology/Oncology APC - Optum NY - Lake Success

Hematology/Oncology APC - Optum NY - Lake Success

UnitedHealth Group

Lake Success, NY • On-site

$119K - $154K/yr

Part-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers

Job description

Here at Optum, the largest network of medical groups in the nation, we are seeking a dedicated, patient-centric Hematology/Oncology APC to join our growing team in Lake Success, NY. At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Position Highlights:
  • Comprehensive, community based, out-patient multispecialty practice that offers chemotherapy services in our on-site infusion center
  • Established team of 7 physicians and 2 APC's
  • Opportunity to participate in innovative clinical trials, many of which have already contributed to FDA approval of multiple lifesaving treatments
  • No overnight or weekend call/hours required
  • Patient visit hours in general will be from 8:30 AM - 4:00 PM but are flexible
  • Exceptionally strong referral base

Primary Responsibilities:
  • In close coordination with our hematologists and oncologists, your responsibilities will include:
  • Care for patients with a wide variety of both solid tumor and hematologic malignancies
  • Supervising and evaluating patients receiving infusions in our infusion centers
  • Visits with new patients to educate them on treatment side effects and schedules
  • Providing survivorship visits to furnish patients with treatment summaries and educate them on their follow-up recommendations after completion of treatment
  • Follow up office visits with patients on observation or receiving oral therapy
  • Same day visits with patients who call with new complaints during treatment

What makes an Optum organization different?
  • Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being
  • Clinicians are supported to practice at the peak of their license
  • Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care
  • The culture is one of clinical innovation and transformation
  • Affiliations with prestigious organizations
  • We are influencing change on a national scale while still maintaining the culture and community of our local care organizations

Compensation & Benefits Highlights:
  • Guaranteed, competitive compensation model based on quality, not quantity, with significant earning potential, annual increases, and bonus eligibility
  • Financial stability and support of a Fortune 5 Company
  • Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock)
  • APC Partnership opportunities and incentives
  • Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage

The Optum Story in the Tri-State Region:
Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family. This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients. Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives. Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider
Required Qualifications:
  • Unrestricted licensure in the state of New York or has New York application in process
  • Board Certification or board eligibility in Hematology/Oncology
  • Active and unrestricted DEA License or ability to obtain prior to start

Would you thrive with Optum?
  • Do you practice evidence-based medicine?
  • Are you seeking a practice focused on patient-centered quality care, not volume?
  • Are you a team player - comfortable delegating and empowering teams?
  • Are you constantly seeking better ways to do things?
  • Do you want to be part of something better?

Compensation for this specialty generally ranges from $113,000 - $173,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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