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Optum Call Center Jobs (NOW HIRING)

$113 - $174/hr

No overnight or weekend call/hours required * Exceptionally strong referral base * Well run office ... With Optum, we've found that putting clinicians at the center of care is the best way to improve ...

... Optum, UnitedHealthcare, Anthem, Aetna, BCBS) * Medical claims or billing support roles * Revenue cycle or patient financial services * Healthcare contact center / call center environments Why This ...

Infusion RN Optum

The Villages, FL · On-site

$32.50 - $43/hr

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Infusion RN - Optum

The Villages, FL · On-site

$32.50 - $43/hr

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Showing results 41-60

Optum Call Center information

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How much do optum call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

More about Optum Call Center jobs

What cities are hiring for Optum Call Center jobs?

Cities with the most Optum Call Center job openings:

What are the most commonly searched types of Optum Call Center jobs?

The most popular types of Optum Call Center jobs are:

What states have the most Optum Call Center jobs?

States with the most job openings for Optum Call Center jobs include:

Infographic showing various Optum Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Cardiology APC- Optum NY - Lake Success

UnitedHealth Group

Lake Success, NY • On-site

$113K - $173K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers


Job description

Optum NY/NJ, is seeking a Cardiology PA to join our team in Lake Success, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.
 

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.


At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.


Position Highlights & Primary Responsibilities:

  • Comprehensive, community based, out-patient multi-specialty practice 
  • Established team of 8 physicians and 2 APC's
  • No overnight or weekend call/hours required
  • Exceptionally strong referral base
  • Well run office with strong camaraderie and supportive clinical environment


Primary Responsibilities:

  • Provide comprehensive cardiac follow up care 
  • Read stress tests, cardiac monitors, and pacemaker data 
  • Manage cardiac medications and related chronic conditions
  • Perform some internal medicine and primary care support as needed 
  • Conduct consult support when appropriate 
  • Support exceptional patient care and maintain strong bedside manner


What makes an Optum organization different?
 

  • Quadruple Aim: Improving Patient Satisfaction; Lowering Costs; Delivery High-Quality Outcomes; Increasing Provider Satisfaction and Well-Being
  • Clinicians are supported to practice at the peak of their license
  • Clinician-centric and clinician focused, with shared EMR across businesses to support coordinated care
  • The culture is one of clinical innovation and transformation
  • Affiliations with prestigious organizations
  • We are influencing change on a national scale while still maintaining the culture and community of our local care organizations


Compensation & Benefits Highlights:
 

  • Guaranteed, competitive compensation model based on quality, not quantity, with significant earning potential, annual increases, and bonus eligibility 
  • Financial stability and support of a Fortune 5 Company
  • Robust retirement offerings including employer funded contributions and Employee Stock Purchase Plan (ESPP for UHG Stock) 
  • APC Partnership opportunities and incentives
  • Comprehensive benefits plan inclusive of medical, dental, vision, STD/LTD, CME and malpractice coverage

The Optum Story in the Tri-State Region:
Optum Tri-State was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond - and features 70 specialties, working in 360 medical practices and more than 55 urgent care locations across New York, New Jersey, and Southern Connecticut.  As a Patient Centered Medical Home, Optum Tri-State can provide patient-focused medical care to the entire family.  This dynamic position would afford you the opportunity to join a regional, inter-disciplinary care team of over 2,100 providers who serve nearly 2 million patients.  Our doctors and clinicians have access to the latest medical information and technology, which lets them spend more time with patients, provide better care and realize better outcomes. With Optum, we've found that putting clinicians at the center of care is the best way to improve lives.  Our physician-led organizations are some of the most dynamic and progressive health care organizations in the world. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Learn more at http://www.workatoptum.com/provider  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Unrestricted licensure in the state of New York or has New York application in process
  • Active and unrestricted DEA License or ability to obtain prior to start
  • Prior Cardiology experience


Compensation for this specialty generally ranges from $113,000 - $173,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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