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Temporary Optum Call Center Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

The Reserves Network Inc

Call Center

Glendale, WI

$20/hr

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Temporary for 5 weeks * Weekly Pay with direct deposit or pay card * When you work through The ...

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MILLENNIUMSOFT

Call Center Representative

Mount Laurel, NJ

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

millenniumsoft

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

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How much do temporary optum call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for temporary optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Optum Call Center vs Customer Service Representative?

AspectTemporary Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, team environment
Industry UsageHealthcare, insurance, and health servicesVarious industries including retail, telecom, healthcare
Common Search IntentTemporary healthcare call center rolesCustomer support roles across industries

The Temporary Optum Call Center role is specific to healthcare and insurance sectors, often temporary and focused on health-related inquiries. Customer Service Representatives work across multiple industries, providing support in various settings. While both roles require similar credentials and involve customer interaction, the industry focus and work environment differ, making the Temporary Optum Call Center a specialized healthcare support position.

What are entry-level positions at Optum health?

Entry-level positions at Optum health typically include roles such as Customer Service Representative or Call Center Associate, which involve handling member inquiries and providing support. These roles often require strong communication skills, basic computer proficiency, and may offer training for new employees. They are suitable for individuals seeking to start a career in healthcare support or customer service environments.
What cities are hiring for Temporary Optum Call Center jobs? Cities with the most Temporary Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Temporary Optum Call Center jobs? States with the most job openings for Temporary Optum Call Center jobs include:
Temporary Optum Call Center jobs near you
Temporary Call Center Agent

Temporary Call Center Agent

Alliance Medical Center

Healdsburg, CA • Hybrid

$17.25 - $22.75/hr

Other

Posted 5 days ago

Job description

Temporary, Full-Time Bilingual Call Center Agent

Reputable Community Healthcare Clinic seeks a Temporary, Full-Time Bilingual Call Center Agent for a Remote/Onsite Hybrid role! Join an organization that is respected and well-loved by the Community we serve!

What You Will Do At AMC:

The Temporary Call Center Agent is an entry level role which primarily functions in the Clinic's Call Center. Operates multi-line telephone system to answer incoming calls and routes members to appropriate AMC personnel. In addition, schedules appointments, responds to questions, and documents each call within the electronic health record (EPIC) and/or email. Inputs and provides information related to member's accounts including demographics and billing/insurance information. Able to work successfully in a fast pace, dynamic work environment while providing high quality customer service. Ability to handle several tasks at the same time. Able to read, write and speak fluently in Spanish and English required. Must be detail-oriented in collecting, tracking, and monitoring information.

  • Assigned to a care team, and is involved with all care team huddles and any back-up support as needed.
  • Answers phones, routes calls, schedules patient appointments, and ensures that patient demographics and insurance information are accurate.
  • Check all insurance eligibilities for following day and create billing notes for outstanding documents.
  • Works toward making patients feel valued and supported within the health center.
  • Responsible for extensive knowledge of appointment protocols (new patient, controlled medication screening, mental health, women's health and etc.)
  • Must comply with all federal, state and local laws and regulations, and AMC policies.
  • Create telephone encounters, messages, email, notations and assign properly to staff
  • Enters information into the electronic health record such as faxes, previous medical records, radiology results, and assist with communication with other medical facilities through the electronic health record.
  • Questions patients when necessary to correct/update fiscal and demographic data.
  • Schedules health center's appointments and "no show" information into the computer system.
  • Discusses overdue payments with patients and tracks patient billing histories to identify outstanding balances.
  • May send DNK letters (did not keep appointment letter) to patients that missed their appointment.
  • Other duties as assigned.

Requirements

You must have the following qualifications:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Bilingual in Spanish required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to perform basic math calculations, including handling U.S. currency and simple measurements.
  • Must be able to type 45 WPM, is proficient with Internet and web-based systems, and MS Office (Word, Excel, and Outlook.

This is a Remote/Onsite Hybrid role.

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