Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf ...
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Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf ...
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... temp assignment. We do offer more hours as business needs dictate and space is available. Call ... Call center requires: * Must also be bilingual in any of the following languages: Cantonese ...
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We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...
We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...
Quick apply
We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...
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THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service ...
We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...
We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...
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San Diego, CA · On-site
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Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
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San Diego, CA · On-site
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Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
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Healthcare Call Center
San Diego, CA · On-site
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Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
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Customer Service - Call Center - OnSite
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Temp Dental Call Center
Grass Valley, CA · On-site
$23 - $25/hr
We are seeking a highly skilled Dental Call Center Rep to join our fast-paced team in Grass Valley! * Schedule: M-F 8am to 5pm * Location: Grass Valley * Pay: $23/hr to $25/hr DOE Please submit your ...
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Chino, CA · On-site
$20/hr
Top Skills Details customer service,call center,computer navigation Additional Skills ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Call Center Representative
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$20/hr
Top Skills Details customer service,call center,computer navigation Additional Skills ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
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Chino, CA · On-site
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Top Skills Details customer service,call center,computer navigation Additional Skills ... If eligible, the benefits available for this temporary role may include the following: * Medical ...
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Fremont, CA · On-site
Temporary Salary: $29.00-$34.00 per hour Schedule: * Monday to Friday Work Location: One location Powered by JazzHR cYTrhbJdCY
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Fremont, CA · On-site
Temporary Salary: $29.00-$34.00 per hour Schedule: * Monday to Friday Work Location: One location Powered by JazzHR cYTrhbJdCY
Call Center Agent (Seasonal)
Santee, CA · On-site
$21 - $24/hr
Job Type Temporary Description Temporary: up to six months Pay Range: $21-$24 per hour Join a ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
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Santee, CA · On-site
$21 - $24/hr
Job Type Temporary Description Temporary: up to six months Pay Range: $21-$24 per hour Join a ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
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Fremont, CA · On-site
$29 - $34/hr
Temporary Salary: $29.00-$34.00 per hour Schedule: * Monday to Friday Work Location: One location
Temp. Call Center Rep.
Fremont, CA · On-site
$29 - $34/hr
Temporary Salary: $29.00-$34.00 per hour Schedule: * Monday to Friday Work Location: One location
Call Center Agent (Seasonal)
Santee, CA · On-site
$21 - $24/hr
Description: Temporary: up to six months Pay Range: $21-$24 per hour Join a dynamic, fun team ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
Quick apply
Call Center Agent (Seasonal)
Santee, CA · On-site
$21 - $24/hr
Description: Temporary: up to six months Pay Range: $21-$24 per hour Join a dynamic, fun team ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
Call Center Agent (Seasonal)
Santee, CA · On-site
$21 - $24/hr
Description Temporary: up to six months Pay Range: $21-$24 per hour Join a dynamic, fun team ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
Call Center Agent (Seasonal)
Santee, CA · On-site
$21 - $24/hr
Description Temporary: up to six months Pay Range: $21-$24 per hour Join a dynamic, fun team ... High school diploma or higher. * 2+ years customer service experience; call center experience a ...
Call Center Representative I - (Arabic or Spanish Speaking preferred)
Escondido, CA · On-site +1
$22 - $29.41/hr
Please note, this is a temporary full-time position with an anticipated end of assignment in December 2026.* Why Join Our Patient Navigation- Call Center Team: * Make a Difference: By providing ...
Call Center Representative I - (Arabic or Spanish Speaking preferred)
Escondido, CA · On-site +1
$22 - $29.41/hr
Please note, this is a temporary full-time position with an anticipated end of assignment in December 2026.* Why Join Our Patient Navigation- Call Center Team: * Make a Difference: By providing ...
Temporary Optum Call Center information
What is the difference between Temporary Optum Call Center vs Customer Service Representative?
| Aspect | Temporary Optum Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training often provided |
| Work Environment | Call center setting, fast-paced, team-oriented | Office or remote, customer-facing, team environment |
| Industry Usage | Healthcare, insurance, and health services | Various industries including retail, telecom, healthcare |
| Common Search Intent | Temporary healthcare call center roles | Customer support roles across industries |
The Temporary Optum Call Center role is specific to healthcare and insurance sectors, often temporary and focused on health-related inquiries. Customer Service Representatives work across multiple industries, providing support in various settings. While both roles require similar credentials and involve customer interaction, the industry focus and work environment differ, making the Temporary Optum Call Center a specialized healthcare support position.
What are the most commonly searched types of Optum Call Center jobs in California?
The most popular types of Optum Call Center jobs in California are:
What cities in California are hiring for Temporary Optum Call Center jobs?
Cities in California with the most Temporary Optum Call Center job openings:
Job description
Job Title: Call Center Associate (Medical)
Location: Shafter, CA
Employment Type: Full-Time/Temp Assignment
Compensation: $21 as a temp
Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf of a healthcare client. This role serves as a key contact point for patients, assisting with appointment scheduling, answering inquiries, and supporting access to healthcare services. The ideal candidate thrives in a fast-paced environment, demonstrates excellent phone etiquette, and is committed to delivering high-quality patient service aligned with patient-centered care principles.
Key Responsibilities Patient Communication & Scheduling- Answer incoming calls promptly and provide excellent customer service to all callers
- Schedule, confirm, and update patient appointments in accordance with established procedures
- Register patients accurately over the phone, ensuring all required information is collected
- Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling
- Assist patients with appointment needs and service inquiries
- Respond to patient questions, concerns, and complaints, routing issues to appropriate staff when necessary
- Promote available healthcare services by consulting with patients and identifying their needs
- Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow
- Explain services, payment categories, and billing procedures clearly to patients
- Perform tasks within the Electronic Health Record (EHR) system
- Initiate medication refill requests as directed
- Maintain accurate documentation and patient records
- Follow all call center protocols and departmental procedures
- Attend required training programs related to healthcare services and programs
- Maintain strict HIPAA compliance and confidentiality of patient information
- Ensure compliance with all local, state, and federal regulations
- Participate in Quality Assurance / Quality Improvement (QA/QI) initiatives
- Learn and utilize Electronic Health Record (EHR) and related systems
- Support patient-centered care models and organizational values in all interactions
- High school diploma or GED required
- Minimum 1 year of experience in a medical call center or healthcare office setting preferred
- Experience handling patient calls, scheduling appointments, and addressing inquiries
- Medical Assistant certification is a plus but not required
- Bilingual English / Spanish preferred
- Familiarity with medical terminology and triage procedures preferred
- Experience with EHR systems is a plus
- Excellent verbal communication and telephone etiquette
- Strong customer service and interpersonal skills
- Ability to multitask and work efficiently in a high-volume call environment
- Compassionate and patient-centered approach, especially in challenging situations
- Strong organizational and problem-solving skills
- Ability to work independently and as part of a team
- Ability to engage respectfully with diverse patient populations
- Reports to Call Center or Operations Leadership
About Legacy Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Cleveland, OH, US
Year founded
1994