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Temporary Optum Call Center Jobs (NOW HIRING)

Temporary 6-month engagement Pay Range: $16.00-18.00 per hour* Work Schedule: Must be able to work ... This is an inbound call center role with no outbound calling, no sales, and no payment collection ...

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Temporary 6-month engagement Pay Range: $16.00-18.00 per hour* Work Schedule: Must be able to work ... This is an inbound call center role with no outbound calling, no sales, and no payment collection ...

Call Center Agents / Collections Agent Whiteville, NC | Onsite COMPENSATION & SCHEDULE • $15.00 ... temporary staff ROLE IMPACT This position plays a key role in maintaining financial stability by ...

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV ... We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as ...

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Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer ...

Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer ...

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Temporary Optum Call Center information

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How much do temporary optum call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for temporary optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the easiest WFH job to get hired at?

A temporary call center position, such as at Optum, is often considered an accessible work-from-home job due to its straightforward application process, minimal experience requirements, and the availability of training. These roles typically require good communication skills and basic computer proficiency, making them easier to secure for many job seekers.

What is the difference between Temporary Optum Call Center vs Customer Service Representative?

AspectTemporary Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, team environment
Industry UsageHealthcare, insurance, and health servicesVarious industries including retail, telecom, healthcare
Common Search IntentTemporary healthcare call center rolesCustomer support roles across industries

The Temporary Optum Call Center role is specific to healthcare and insurance sectors, often temporary and focused on health-related inquiries. Customer Service Representatives work across multiple industries, providing support in various settings. While both roles require similar credentials and involve customer interaction, the industry focus and work environment differ, making the Temporary Optum Call Center a specialized healthcare support position.

Does Optum allow remote work?

For the Temporary Optum Call Center role, remote work options are often available, especially for customer service positions, depending on the company's current policies and the specific assignment. Candidates should review the job listing or contact the employer directly to confirm remote work availability and any required equipment or certifications. Flexibility may vary based on location and role requirements.

Does Optum give work from home?

Temporary Optum Call Center positions often offer work-from-home options, especially for customer service roles, depending on company policies and current staffing needs. Candidates typically need a reliable internet connection, a quiet workspace, and may be required to complete training remotely.

How long does Optum take to hire?

The hiring process for a Temporary Optum Call Center position typically takes between one to three weeks, depending on the volume of applications and the completion of background checks. Candidates may undergo multiple interview stages and skills assessments during this period.
What cities are hiring for Temporary Optum Call Center jobs? Cities with the most Temporary Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Temporary Optum Call Center jobs? States with the most job openings for Temporary Optum Call Center jobs include:
Call Center Representative

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Savista rating

8.9

Company rating: 8.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

17th of 437 rated business services


Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Employment Type: Temporary 6-month engagement
Pay Range: $16.00-18.00 per hour*
Work Schedule: Must be able to work West Coast Operating Hours
Work Location: Remote
Why You'll Love This Role:
Join our team as a Customer Service Representative supporting an important healthcare refund initiative. In this temporary, six-month assignment (with potential for extension), you'll play a key role in helping patients understand their accounts, refund status, and next steps, all while delivering a positive, supportive customer experience.
This is an inbound call center role with no outbound calling, no sales, and no payment collection responsibilities, allowing you to focus entirely on assisting patients and providing clear, accurate information. You'll work within structured workflows and scripts, gaining valuable experience in healthcare customer service and exposure to revenue cycle operations.
This opportunity is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is looking to build or expand their experience in healthcare or call center operations through a defined, project-based assignment.
What You'll Do:
  • Provide support through inbound call handling.
  • Verify caller and patient identity in accordance with client-approved authentication procedures prior to discussing any account or refund-related information.
  • Assist callers in understanding the purpose of the refund initiative, the status of their refund and next steps based on client-approved workflows
  • Respond to patient inquiries using approved scripts, workflows, and escalation protocols.
  • Accurately document all call interactions in client-designated systems, following training and documentation standards.

What We're Looking For:
  • High school diploma or equivalent
  • Minimum of 1 year of customer service experience, preferably in a call center, healthcare, or revenue cycle environment
  • Ability to handle inbound calls professionally and efficiently in a high-volume call center environment
  • Strong verbal communication skills with the ability to clearly explain billing and refund-related information to patients
  • Ability to follow structured scripts, workflows, and escalation protocols with a high degree of accuracy
  • Proven attention to detail and ability to accurately document interactions in designated systems
  • Ability to maintain confidentiality and adhere to client-approved authentication and data privacy requirements
  • Basic computer proficiency, including experience navigating multiple systems simultaneously

What We Offer:
  • Comprehensive benefits: medical, dental, vision, HSA and FSA accounts, short-term and long-term disability insurance, accident insurance, hospital indemnity insurance, critical illness insurance, life insurance, supplemental insurance, spouse and dependent life insurance, pet insurance, and legal insurance
  • Wealth benefits: 401(k) with company match, company HSA contributions, and access to certified financial planners
  • Generous paid time off: 17 days PTO for full-time colleagues with increases based on tenure, 9 paid holidays and 40 hours of paid volunteer time each year through our Heart & Soul program
  • Learning & career development: premium LinkedIn Learning access and our SOAR development program
  • Wellness benefits: free Calm Premium subscription for meditation, stress relief, and sleep support as well as access to our Colleague Assistance Program (EAP) that provides access to licensed professional counselors and work/life resources
  • Employee discounts: Perk Spot, discounted cell-phone plans through Previ, and home/auto insurance discounts
  • A collaborative, mission-driven culture built on teamwork, empathy, and growth

About Savista:
Savista RCM is a national leader in healthcare revenue cycle management, partnering with hospitals and health systems for more than 30 years. We are trusted for our deep expertise and highly specialized revenue cycle professionals, working alongside our clients as an extension of their teams.
Guided by our values of Commitment, Authenticity, Respect, and Excellence (CARE), we believe our success starts with investing in our people. We foster a workplace where colleagues feel supported, included, and empowered to make a meaningful impact. With one of the industry's most highly trained workforces and with clients all across the United States, Savista offers the stability of an established organization with the agility of a modern, people-first company.
Join Savista and build a career where your work directly supports patient care, strengthens healthcare operations and contributes to healthier communities, while growing in a collaborative, mission-driven environment.
Pay Transparency Disclaimer*
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
Keywords: Healthcare Customer Service Representative, Call Center, Medical, Healthcare Call Center Agent, Account Representative, Inbound, Temporary, Contract Work, Short Term, Seasonal
SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.
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