ZipRecruiter

Log In

1

Temporary Optum Call Center Jobs (NOW HIRING)

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client ... McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance ...

Lancesoft - Viren

Be Seen First

Call Center Manager

Phoenix, AZ · On-site

$25 - $28/hr

We are seeking an experienced Customer Service Manager to lead a fast-paced call center team ... temporary/permanent staffing, IT services, and outsourcing (RPO) for sectors like healthcare and IT.

Rainbow Pediatric

Call Center Representative

Humboldt, TN · On-site

$14.50 - $18/hr

Salary: 16.00 Call Center Representative In the modern healthcare sector, the role of Medical Call ... I understand that my job may change on a temporary or regular basis according to the needs of my ...

Noor Staffing Group

Call Center Agents

Jacksonville, FL · On-site

$14 - $18.50/hr

Call Center Agent (Temporary Project) - Jacksonville, FL ?? Location: 129 King Street, Jacksonville, FL 32204 ?? Project Dates: July 27 - August 21 ?? Openings: 20 Positions Available We are hiring ...

Noor Staffing Group

Call Center Agents

Jacksonville, FL

$14 - $18.50/hr

Call Center Agent (Temporary Project) - Jacksonville, FL ?? Location: 129 King Street, Jacksonville, FL 32204 ?? Project Dates: July 27 - August 21 ?? Openings: 20 Positions Available We are hiring ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Ultimate LLC

Call Center Representative

Irvine, CA · On-site

$24/hr

Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 3 plus months, it could ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

mpi

Call Center Representative

Los Angeles, CA

$26/hr

THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service ...

Tad PGS

Call Center Agent

El Segundo, CA · On-site

$25/hr

We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

next page

Showing results 1-20

All JobsTemporary Optum Call Center Jobs

Temporary Optum Call Center information

See salary details

$10

$17

$25

How much do temporary optum call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for temporary optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the easiest WFH job to get hired at?

A temporary call center position, such as at Optum, is often considered an accessible work-from-home job due to its straightforward application process, minimal experience requirements, and the availability of training. These roles typically require good communication skills and basic computer proficiency, making them easier to secure for many job seekers.

What is the difference between Temporary Optum Call Center vs Customer Service Representative?

AspectTemporary Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer-facing, team environment
Industry UsageHealthcare, insurance, and health servicesVarious industries including retail, telecom, healthcare
Common Search IntentTemporary healthcare call center rolesCustomer support roles across industries

The Temporary Optum Call Center role is specific to healthcare and insurance sectors, often temporary and focused on health-related inquiries. Customer Service Representatives work across multiple industries, providing support in various settings. While both roles require similar credentials and involve customer interaction, the industry focus and work environment differ, making the Temporary Optum Call Center a specialized healthcare support position.

Does Optum allow remote work?

For the Temporary Optum Call Center role, remote work options are often available, especially for customer service positions, depending on the company's current policies and the specific assignment. Candidates should review the job listing or contact the employer directly to confirm remote work availability and any required equipment or certifications. Flexibility may vary based on location and role requirements.

Does Optum give work from home?

Temporary Optum Call Center positions often offer work-from-home options, especially for customer service roles, depending on company policies and current staffing needs. Candidates typically need a reliable internet connection, a quiet workspace, and may be required to complete training remotely.

How long does Optum take to hire?

The hiring process for a Temporary Optum Call Center position typically takes between one to three weeks, depending on the volume of applications and the completion of background checks. Candidates may undergo multiple interview stages and skills assessments during this period.
What cities are hiring for Temporary Optum Call Center jobs? Cities with the most Temporary Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Temporary Optum Call Center jobs? States with the most job openings for Temporary Optum Call Center jobs include:
Temporary Optum Call Center jobs near you
Call Center Associate

Call Center Associate

Legacy Staffing

Shafter, CA

$21/hr

Full-time

Posted 13 days ago

Job description

Job Title: Call Center Associate (Medical)

Location: Shafter, CA
Employment Type: Full-Time/Temp Assignment with the potential to be hired on
Compensation: $21 as a temp, pay increase if hired on

Position Overview

Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf of a healthcare client. This role serves as a key contact point for patients, assisting with appointment scheduling, answering inquiries, and supporting access to healthcare services. The ideal candidate thrives in a fast-paced environment, demonstrates excellent phone etiquette, and is committed to delivering high-quality patient service aligned with patient-centered care principles.

Key ResponsibilitiesPatient Communication & Scheduling
  • Answer incoming calls promptly and provide excellent customer service to all callers
  • Schedule, confirm, and update patient appointments in accordance with established procedures
  • Register patients accurately over the phone, ensuring all required information is collected
  • Conduct outbound calls for appointment reminders, follow-ups, and new patient scheduling
  • Assist patients with appointment needs and service inquiries
Patient Support & Coordination
  • Respond to patient questions, concerns, and complaints, routing issues to appropriate staff when necessary
  • Promote available healthcare services by consulting with patients and identifying their needs
  • Collaborate with internal departments to coordinate scheduling and ensure efficient patient flow
  • Explain services, payment categories, and billing procedures clearly to patients
Administrative & System Support
  • Perform tasks within the Electronic Health Record (EHR) system
  • Initiate medication refill requests as directed
  • Maintain accurate documentation and patient records
  • Follow all call center protocols and departmental procedures
  • Attend required training programs related to healthcare services and programs
Compliance & Organizational Participation
  • Maintain strict HIPAA compliance and confidentiality of patient information
  • Ensure compliance with all local, state, and federal regulations
  • Participate in Quality Assurance / Quality Improvement (QA/QI) initiatives
  • Learn and utilize Electronic Health Record (EHR) and related systems
  • Support patient-centered care models and organizational values in all interactions
Qualifications, Education & Experience
  • High school diploma or GED required
  • Minimum 1 year of experience in a medical call center or healthcare office setting preferred
  • Experience handling patient calls, scheduling appointments, and addressing inquiries
  • Medical Assistant certification is a plus but not required
  • Bilingual English / Spanish preferred
  • Familiarity with medical terminology and triage procedures preferred
  • Experience with EHR systems is a plus
Skills & Competencies
  • Excellent verbal communication and telephone etiquette
  • Strong customer service and interpersonal skills
  • Ability to multitask and work efficiently in a high-volume call environment
  • Compassionate and patient-centered approach, especially in challenging situations
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team
  • Ability to engage respectfully with diverse patient populations
Reporting Relationship
  • Reports to Call Center or Operations Leadership