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Overnight Optum Call Center Jobs (NOW HIRING)

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

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Overnight Optum Call Center information

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$10

$17

$25

How much do overnight optum call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for overnight optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How long does Optum take to hire?

The hiring process for an Overnight Optum Call Center position typically takes between one to three weeks, depending on the volume of applications and interview scheduling. Candidates may need to complete multiple interview steps, including assessments and background checks, before receiving a job offer.

Does Optum allow remote work?

Overnight Optum Call Center positions typically offer remote work options, allowing employees to perform their duties from home. However, availability of remote work may vary by location and specific role requirements, so candidates should confirm during the application process or with hiring managers.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee teams and operations within the call center environment.

Does Optum give work from home?

Overnight Optum Call Center positions often offer remote work options, especially for customer service roles, depending on company policies and job requirements. Candidates typically need a reliable internet connection, a quiet workspace, and may undergo training remotely. Availability of work-from-home arrangements can vary by location and role specifics.

What is the difference between Overnight Optum Call Center vs Overnight UnitedHealth Group Customer Service Representative?

AspectOvernight Optum Call CenterOvernight UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentCall center setting, night shifts, fast-pacedCall center, night shifts, customer-focused
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance

Both roles involve night shift customer interactions in healthcare-related call centers. The main difference lies in the employer and specific focus: Optum centers focus on healthcare services, while UnitedHealth Group representatives handle insurance-related inquiries. Both require similar credentials and work environments, making them comparable options for those seeking overnight healthcare customer service roles.

More about Overnight Optum Call Center jobs
What cities are hiring for Overnight Optum Call Center jobs? Cities with the most Overnight Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Overnight Optum Call Center jobs? States with the most job openings for Overnight Optum Call Center jobs include:
Infographic showing various Overnight Optum Call Center job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Overnight Call Center Rep

Overnight Call Center Rep

Ultimate LLC

Eden Prairie, MN

$21.50/hr

Other

Posted yesterday


Job description

Job Description
Overnight Call Center Rep
Location: Eden Prairie (Minnesota)
Join a 24/7 operations team supporting shipment tracking and logistics for thousands of customers. This is a fast-paced, high-volume overnight role ideal for detail-oriented individuals who thrive in structured, team environments.
Schedule

  • Training (5 weeks): Mon-Fri, 3:30 PM - 12:00 AM
  • Post-training: Primarily overnight shifts (11:30 PM - 8:00 AM), including weekends
  • Candidates should expect to remain on night shift for ~1 year
  • Pay: $21.50/hr
Responsibilities
  • Track shipments, create and manage orders, and update load information
  • Respond to customer and carrier inquiries (primarily email and phone)
  • Follow SOPs to ensure accurate and timely execution
  • Monitor inboxes and task queues in a high-volume environment
  • Document updates and escalate issues as needed
Qualifications
Required:
  • High school diploma or GED
  • Customer service experience
  • Ability to work overnight/weekend shifts
Preferred:
  • Logistics, call center, or dispatch experience (retail, hospitality, food & beverage industries ok)
  • Microsoft Office proficiency
  • Strong attention to detail and communication skills
Additional Details
  • Structured training and growth opportunities
  • Contract-to-hire potential

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -062026-423812