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Overnight Optum Call Center Jobs (NOW HIRING)

UMR

Medical Call Center | Falls, Ohio

Cuyahoga Falls, OH · On-site

$16 - $29/hr

Optum is a clinician-led care organization that is changing the way clinicians work and live. As a ... call center and/or medical facility * Knowledge of Medical Terminology Pay is based on several ...

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Overnight Optum Call Center information

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$10

$17

$25

How much do overnight optum call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for overnight optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Overnight Optum Call Center vs Overnight UnitedHealth Group Customer Service Representative?

AspectOvernight Optum Call CenterOvernight UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentCall center setting, night shifts, fast-pacedCall center, night shifts, customer-focused
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance

Both roles involve night shift customer interactions in healthcare-related call centers. The main difference lies in the employer and specific focus: Optum centers focus on healthcare services, while UnitedHealth Group representatives handle insurance-related inquiries. Both require similar credentials and work environments, making them comparable options for those seeking overnight healthcare customer service roles.

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Overnight Optum Call Center jobs near you
Infographic showing various Overnight Optum Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Overnight Call Center Specialists

North Richland Hills, TX • On-site

MAP
See more jobs at MAPexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Map Communications is eagerly awaiting your application for our Full Time Overnight Positions!Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.Customer service experience is a plus,but not required.This is an in office position.Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.To be successful in this role, you must have:A welcoming voice with an upbeat toneStrong command of the English language with good spelling and grammarComputer skills in a Windows based environmentGood attendanceThe ability to type 35 words per minute or moreOur benefits for Full Time Employees include:Employee Stock OwnershipFull Medical, Dental, and Vision BenefitsPaid Vacation Traditional 401K with company matchingFree Life Insurance policyLegal AssistanceCompensation: $17 / Hour Shifts Offered:Full Time - 40 hours per week, 8 hour shiftsOvernight Hours Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one week. On your second week, you will move to your new set schedule.Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don't miss out on this opportunity – Apply Today!
Job Posted by ApplicantPro