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Overnight Optum Call Center Jobs (NOW HIRING)

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... overnight shifts. Part-time hours needed. This is not a remote position. It is required to be ...

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Overnight Optum Call Center information

See salary details

$10

$17

$25

How much do overnight optum call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for overnight optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How long does Optum take to hire?

The hiring process for an Overnight Optum Call Center position typically takes between one to three weeks, depending on the volume of applications and interview scheduling. Candidates may need to complete multiple interview steps, including assessments and background checks, before receiving a job offer.

Does Optum allow remote work?

Overnight Optum Call Center positions typically offer remote work options, allowing employees to perform their duties from home. However, availability of remote work may vary by location and specific role requirements, so candidates should confirm during the application process or with hiring managers.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee teams and operations within the call center environment.

Does Optum give work from home?

Overnight Optum Call Center positions often offer remote work options, especially for customer service roles, depending on company policies and job requirements. Candidates typically need a reliable internet connection, a quiet workspace, and may undergo training remotely. Availability of work-from-home arrangements can vary by location and role specifics.

What is the difference between Overnight Optum Call Center vs Overnight UnitedHealth Group Customer Service Representative?

AspectOvernight Optum Call CenterOvernight UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentCall center setting, night shifts, fast-pacedCall center, night shifts, customer-focused
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance

Both roles involve night shift customer interactions in healthcare-related call centers. The main difference lies in the employer and specific focus: Optum centers focus on healthcare services, while UnitedHealth Group representatives handle insurance-related inquiries. Both require similar credentials and work environments, making them comparable options for those seeking overnight healthcare customer service roles.

More about Overnight Optum Call Center jobs
What cities are hiring for Overnight Optum Call Center jobs? Cities with the most Overnight Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Overnight Optum Call Center jobs? States with the most job openings for Overnight Optum Call Center jobs include:
Infographic showing various Overnight Optum Call Center job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Overnight Call Center Agent

Overnight Call Center Agent

Sound Telecom

Spokane, WA

$21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Immediately hiring Overnight Center Agents at Sound Telecom!
Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. This is an in office position.
Customer service experience is a plus, but not required.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
Our benefits for Full Time Employees include:
  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance
Compensation: $21 / Hour With Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
  • Overnight Hours
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.
Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!