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Overnight Optum Call Center Jobs (NOW HIRING)

Flexible schedule availability between the hours of 7am-2am eastern some overnight shifts may be available. Responsibilities: * Hiring, training, and preparing call center representatives to respond ...

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Overnight Optum Call Center information

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$10

$17

$25

How much do overnight optum call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for overnight optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How long does Optum take to hire?

The hiring process for an Overnight Optum Call Center position typically takes between one to three weeks, depending on the volume of applications and interview scheduling. Candidates may need to complete multiple interview steps, including assessments and background checks, before receiving a job offer.

Does Optum allow remote work?

Overnight Optum Call Center positions typically offer remote work options, allowing employees to perform their duties from home. However, availability of remote work may vary by location and specific role requirements, so candidates should confirm during the application process or with hiring managers.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee teams and operations within the call center environment.

Does Optum give work from home?

Overnight Optum Call Center positions often offer remote work options, especially for customer service roles, depending on company policies and job requirements. Candidates typically need a reliable internet connection, a quiet workspace, and may undergo training remotely. Availability of work-from-home arrangements can vary by location and role specifics.

What is the difference between Overnight Optum Call Center vs Overnight UnitedHealth Group Customer Service Representative?

AspectOvernight Optum Call CenterOvernight UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentCall center setting, night shifts, fast-pacedCall center, night shifts, customer-focused
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance

Both roles involve night shift customer interactions in healthcare-related call centers. The main difference lies in the employer and specific focus: Optum centers focus on healthcare services, while UnitedHealth Group representatives handle insurance-related inquiries. Both require similar credentials and work environments, making them comparable options for those seeking overnight healthcare customer service roles.

More about Overnight Optum Call Center jobs
What cities are hiring for Overnight Optum Call Center jobs? Cities with the most Overnight Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Overnight Optum Call Center jobs? States with the most job openings for Overnight Optum Call Center jobs include:
Infographic showing various Overnight Optum Call Center job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Mortgage Consumer Direct-Call Center Agent

Mortgage Consumer Direct-Call Center Agent

Magnolia Bank

Las Vegas, NV

$16 - $18/hr

Full-time

Medical, Dental, Vision

Posted 10 days ago


Job description

Mortgage Consumer Outbound Call Center Sales Agent
In-Office Monday–Friday 7:00 AM – 4:00 PM
$16–$18 per hour + Uncapped Commission
Magnolia Bank is hiring for our Consumer Direct Outbound Call Center. In this fast-paced, performance-driven sales environment, motivated individuals can earn hourly pay plus commission while building a long-term career in the mortgage industry.
This position requires strong attendance, comfort making outbound calls, and the ability to work in a structured, goal-oriented call center.
Job Responsibilities

Make outbound calls to potential mortgage customers
Follow scripts and call flow exactly as trained
Transfer qualified customers to licensed mortgage professionals
Meet daily and weekly performance goals
Accurately code and document calls
Attend training, coaching, and team meetings
Maintain reliable attendance and punctuality

Requirements

High School Diploma or GED required
Call center, sales, collections, or customer service experience preferred
Comfortable making outbound calls most of the day
Ability to follow scripts and processes
Goal-oriented and coachable
Strong work ethic and dependable attendance

Basic computer skills

Must be able to work in-office Monday–Friday, 7 am-4 pm
Pay amp; Benefits
$16 Trainee Rate to $18 Senior Rate + Uncapped Commission
Paid training
Full-time schedule, no overnight shifts
Health, Vision and Dental Benefits
Team-oriented environment

Additional Requirements

All candidates must pass a background check in accordance with federal banking regulations. Apply today to join Magnolia Bank’s Consumer Direct Team.