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Optum Call Center Jobs in Colorado (NOW HIRING)

Optum Call Center information

See Colorado salary details

$11

$18

$26

How much do optum call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for optum call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What are popular job titles related to Optum Call Center jobs in Colorado?

For Optum Call Center jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Optum Call Center jobs?

Cities in Colorado with the most Optum Call Center job openings:

Infographic showing various Optum Call Center job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Radiologic Technologist (Full-Time) | Surgery Center of Highlands

Surgery Care Affiliates

Littleton, CO • On-site

$23.70 - $42.16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers


Job description

Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

  • Clinical quality

  • Integrity

  • Service excellence

  • Teamwork

  • Accountability

  • Continuous improvement

  • Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

Radiologic Technologist (Full-Time) | Surgery Center of Highlands

9051 Ssg Chris Fakel Dr

Highlands Ranch 80129

NO NIGHTS NO WEEKENDS NO CALL

Join Our Team

Surgery Center of Highlands Ranch is a new, state-of-the-art Ambulatory Surgery Center (ASC) developed through a partnership between UCHealth and SCA Health. Our AAAHC-accredited facility offers high-quality outpatient surgical care across multiple specialties in a modern, patient-focused environment.

We are actively seeking a Radiology Technologist to join our growing team. This role is essential in supporting our surgeons and clinical staff by providing high-quality imaging services that contribute to exceptional patient outcomes.

Responsibilities:

  • Operate the C-Arm during surgical procedures to provide intraoperative imaging support.

  • Perform radiographic procedures in accordance with physician orders and facility protocols.

  • Assist with radiation safety compliance; may serve as Radiation Safety Officer and/or Life Safety Officer.

  • Receive, inventory, and restock supplies used for radiology services.

  • Maintain radiology equipment and support quality assurance activities.

  • Perform other duties as assigned.

Why Surgery Center of Highlands Ranch?

At Surgery Center of Highlands Ranch, you will be part of a highly skilled team dedicated to delivering exceptional surgical care in a cutting-edge outpatient setting. We offer a collaborative culture, advanced technology, and the opportunity to make a meaningful impact on the patient experience every day.

Join a collaborative team dedicated to providing exceptional patient care with advanced technology and outstanding clinical outcomes.

Qualifications

Required:

  • High school diploma or equivalent.

  • Completion of an accredited Radiologic Technology program.

  • Current ARRT certification as required by state regulations.

  • Current BLS certification or ability to obtain within 90 days of hire.

Preferred:

  • Certification in Radiation Technology.

  • Previous experience in a surgery center or operating room setting.

  • Experience operating a C-Arm during surgical procedures.

USD $23.70/Hr. USD $42.16/Hr.


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