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Optum Call Center Jobs in Colorado (NOW HIRING)

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Optum Call Center information

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$11

$18

$26

How much do optum call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for optum call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What are popular job titles related to Optum Call Center jobs in Colorado?

For Optum Call Center jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Optum Call Center jobs?

Cities in Colorado with the most Optum Call Center job openings:

Infographic showing various Optum Call Center job openings in Colorado as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Family Practice / Internal Medicine Physician | Optum Las Vegas, NV

UnitedHealth Group

Denver, CO • On-site

$4.5K/wk

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

193rd of 898 rated healthcare providers


Job description

$100,000.00 Sign on Bonus for external candidates

Optum NV is seeking a Family Practice Physician to join our team in Las Vegas, NV.  Optum is a clinician-led care organization that is changing the way clinicians work and live.


As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.


At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
 

Position Highlights:
In this position you will work with other physicians in teams but manage your own panel of patients Monday-Friday. 
The patient population is an adult panel of all ages including geriatrics and some older adolescents and can be customized for interest areas. Our seniors have the convenience of our new Lifestyle Centers. Work in attractive/modern buildings and enjoy an electronic medical record environment.  Full time management staff, digital radiology and onsite laboratory services add conveniences at our 14 clinic locations throughout the Las Vegas area. 
This is an employed practice position with Southwest Medical . We offer patient care that is compassionate, appropriate and effective for the treatment of health problems and the promotion of health. Our employees work with professionalism, as manifested through a commitment to carrying out professional responsibilities, adherence to ethical principles, and sensitivity to a diverse patient population.
We run a systems-based practice, as manifested by actions that demonstrate an awareness of and responsiveness to the larger context and system of health care and the ability to effectively call on system resources to provide care that is of optimal value.
We offer an attractive base salary, sign on bonus, bonus plan, and comprehensive fringe benefits package, including medical, dental, and life insurance, STD/LTD, professional liability, matching 401K, relocation costs, 160 hours of PTO, one week paid CME with $4500 allowance, and nine paid holidays. Differential for supervision of extenders. 


Top reasons to live in Las Vegas, Nevada:
*    300+ days of sunshine, annual average temperature of 70 degrees, beautiful desert flowers and red rock canyons
*    The best of superstar shows, concerts, sporting events, restaurants and shopping available 365 days a year!
*    NO STATE INCOME TAX, affordable housing, wonderful recreation available: Red Rock Canyon, Lake Mead, Grand Canyon, Colorado River, Lake Powell, Mt. Charleston (11,000 ft elevation) are all nearby; Las Vegas is situated a short distance from 10 Scenic National Parks; Las Vegas is also a Golfers Paradise with 40+ neighborhood and championship courses
 

What makes an Optum Career different:
*    Be part of a best-in-class employee experience that enables you to practice at the top of your license  
*    We believe that better care for clinicians equates to better care for patients 
*    We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations 
*    Practice medicine autonomously, with the support, not restrictions, of a sustainable and thriving national health care organization
 

Compensation & Benefits Highlights:
*    Med/Den/Vis, STD, LTD, United Health stock options
*    Continuing Medical Education allowance with time off
*    Professional Liability Insurance
*    Excellent PTO package
*    Generous retirement program including employer funded contributions (401K)
 

Southwest Medical, part of Optum, is a multi-specialty group of Physicians, Nurse Practitioners, and Physician Assistants at clinical locations including health care centers, urgent care clinics, convenient care centers and an outpatient surgery center. SMA offers patients compassion, innovation, and quality care throughout southern Nevada. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
*    Family Medicine or Internal Medicine Residency trained, board certified or board eligible; ability to obtain Nevada license, DEA, Pharmacy license 
*    Medical knowledge about established and evolving biomedical, clinical, epidemiological and social behavioral sciences and application of this knowledge to patient care
*    Interpersonal and communication skills that result in effective information exchange and collaboration with patients, their families and other health professionals
*    Possession of or acquisition of sufficient computer skills to effectively utilize Electronic Medical Records in their practice
*    Practice-based learning and improvement that involves investigation and evaluation of their own patient care, appraisal and assimilation of scientific evidence and improvements in patient care

The salary range for this role is $226,000 to $366,000 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment


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