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Optum Call Center Jobs in Florida (NOW HIRING)

Allmed Staffing Inc

Bilingual Medical Receptionist

Miami, FL · On-site

$15.50 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Optum Little Havana - Optum Little Havana - 2974 SW 8th Street, Miami, FL Schedule: Monday-Friday ... Receptionist or call center experience * Proficiency with Microsoft Word and Excel * Strong ...

divvyDOSE

Infusion RN - Optum

Ocala, FL · On-site

$33.25 - $44/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealthcare

Infusion RN - Optum

Dunnellon, FL · On-site

$33.50 - $44.25/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

divvyDOSE

Infusion RN - Optum

Dunnellon, FL · On-site

$33.50 - $44.25/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UMR

Infusion RN - Optum

Belleview, FL · On-site

$32.75 - $43.50/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

divvyDOSE

Infusion RN - Optum

Leesburg, FL · On-site

$31.75 - $42/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Genoa Telepsychiatry

Infusion RN - Optum

Ocala, FL · On-site

$33.25 - $44/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Genoa Telepsychiatry

Infusion RN - Optum

Lady Lake, FL · On-site

$32.50 - $43/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UMR

Infusion RN - Optum

Ocala, FL · On-site

$33.25 - $44/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

divvyDOSE

Infusion RN - Optum

Belleview, FL · On-site

$32.75 - $43.50/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealthcare

Infusion RN - Optum

Lady Lake, FL · On-site

$32.50 - $43/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealth Group

Infusion RN - Optum

The Villages, FL

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

divvyDOSE

Infusion RN - Optum

The Villages, FL · On-site

$31.75 - $42.25/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UMR

Infusion RN - Optum

Lady Lake, FL · On-site

$32.50 - $43/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealthcare At Home

Infusion RN - Optum

Lady Lake, FL · On-site

$32.50 - $43/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Genoa Telepsychiatry

Infusion RN - Optum

Leesburg, FL · On-site

$31.75 - $42/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

Genoa Telepsychiatry

Infusion RN - Optum

Belleview, FL · On-site

$32.75 - $43.50/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

divvyDOSE

Infusion RN - Optum

Lady Lake, FL · On-site

$32.50 - $43/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealthcare At Home

Infusion RN - Optum

Belleview, FL · On-site

$32.75 - $43.50/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

UnitedHealthcare At Home

Infusion RN - Optum

Leesburg, FL · On-site

$31.75 - $42/hr

  • Retirement

Work Schedule: Part Time 20 hours M-Sun; call every 3 months Area can include: Clermont, Groveland ... center, utilizing Company policies, procedures and protocols in addition to all available training ...

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Optum Call Center information

See Florida salary details

$8

$13

$18

How much do optum call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for optum call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What are the most commonly searched types of Optum Call Center jobs in Florida?

The most popular types of Optum Call Center jobs in Florida are:

What are popular job titles related to Optum Call Center jobs in Florida?

For Optum Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Optum Call Center jobs in Florida look for?

The top searched job categories for Optum Call Center jobs in Florida are:

Optum Call Center jobs near you
Infographic showing various Optum Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Bilingual Medical Receptionist

Allmed Staffing Inc

Miami, FL • On-site

$15.50 - $16/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Employment Type: 3 month contract
Location: Optum Little Havana – Optum Little Havana – 2974 SW 8th Street, Miami, FL
Schedule: Monday–Friday | 8:00 AM–5:00 PM

Optum is seeking a friendly, organized, and bilingual Receptionist to support our Activity Center in Little Havana. This role is ideal for someone with strong customer service and administrative experience who enjoys creating a welcoming environment while keeping daily office operations running smoothly.

Responsibilities:

  • Greet and assist patients, visitors, and vendors
  • Answer and direct incoming phone calls
  • Schedule meetings and maintain calendars
  • Manage office supplies, mail distribution, and office organization
  • Coordinate travel arrangements, lunch orders, and event RSVPs
  • Set up and tear down Activity Center events
  • Perform filing, copying, scanning, faxing, and other clerical duties
  • Coordinate building and equipment maintenance as needed
  • Maintain a clean, organized, and professional office environment

Qualifications:

  • High School Diploma or GED required
  • 2+ years of customer service and/or clerical experience
  • 1+ year of office management experience, including opening/closing the office, maintaining supplies, and ensuring office organization
  • 1+ year of experience coordinating travel, lunch orders, mail, or event logistics
  • Strong verbal and written communication skills
  • Bilingual in English and Spanish required
  • Knowledge of customer service principles and office procedures
  • Ability to lift up to 30 pounds
  •  

Preferred Qualifications:

  • Receptionist or call center experience
  • Proficiency with Microsoft Word and Excel
  • Strong multitasking and organizational skills

Company Description

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.