1

Pharmaceutical Call Center Jobs (NOW HIRING)

Call Center Representative

Whippany, NJ · On-site

$19 - $20.90/hr

Call Center Representatives We are seeking motivated and customer-focused Call Center ... Handle inbound and outbound calls from patients, providers, and pharmacies * Assist patients with ...

Call Center Operations Location: Raritan, NJ (Onsite) Job Type: Contract * Contact Center ... Experience in the pharmaceutical industry is preferred. * Strong project management, analytical and ...

Provide exceptional service to patients, physicians, and pharmacies with a focus on empathy and ... Familiarity with call center metrics and performance standards (a plus). Experience with Five9 ...

Call Center Representative

Fort Pierce, FL · On-site

$14.50 - $18/hr

Position Summary As a Call Center Representative, you will play a vital role in delivering high ... You will serve as the first point of contact for patients, referring doctor offices and pharmacies ...

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our ... Outbound calls to different medical facilities, pharmacies and other related locations to determine ...

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Coordinate communication between providers, clinics, pharmacies, and external partners. * Support ...

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Coordinate communication between providers, clinics, pharmacies, and external partners. * Support ...

Company Shirt The Call Center Associate (CCA) is part of the administrative call center team and ... pharmacists (internal and external) and any other inquiry calls directed to the agency including ...

next page

Showing results 1-20

Pharmaceutical Call Center information

See salary details

$10

$17

$25

How much do pharmaceutical call center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pharmaceutical call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a pharmaceutical call center?

A Pharmaceutical Call Center job involves handling inbound and outbound calls related to medications, prescriptions, insurance claims, and patient inquiries. Representatives assist healthcare providers, pharmacies, and patients by providing drug information, resolving issues, and ensuring compliance with regulatory guidelines. Strong communication skills, attention to detail, and knowledge of pharmaceutical terminology are essential.

What does a typical day look like for someone working in a pharmaceutical call center?

A typical day in a Pharmaceutical Call Center involves handling inbound and outbound calls to assist patients, healthcare providers, or pharmacists with prescription information, medication inquiries, and order processing. You may also be responsible for documenting call details, escalating complex cases, and following up on unresolved issues. Team members often collaborate with pharmacists, insurance specialists, and other support staff to ensure accurate information and timely service. The role requires balancing efficiency with empathy to meet the needs of callers while adhering to regulatory and privacy guidelines.

What are the key skills and qualifications needed to thrive in the pharmaceutical call center position?

To thrive in a Pharmaceutical Call Center, you need strong communication skills, attention to detail, and a solid understanding of pharmaceutical terminology, often complemented by a high school diploma or higher education in healthcare. Familiarity with CRM systems, call center platforms, and knowledge of HIPAA compliance are typically required. Excellent problem-solving abilities, active listening, and patience are valuable soft skills in this environment. These competencies ensure accurate information delivery, regulatory adherence, and positive interactions with patients or healthcare providers.

More about Pharmaceutical Call Center jobs

What cities are hiring for Pharmaceutical Call Center jobs?

Cities with the most Pharmaceutical Call Center job openings:

What are the most commonly searched types of Pharmaceutical Call Center jobs?

The most popular types of Pharmaceutical Call Center jobs are:

What states have the most Pharmaceutical Call Center jobs?

States with the most job openings for Pharmaceutical Call Center jobs include:

Infographic showing various Pharmaceutical Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

PeopleShare Inc

Whippany, NJ • On-site

$19 - $20.90/hr

Other

Re-posted 11 days ago


Job description

Call Center Representatives

We are seeking motivated and customer-focused Call Center Representatives to support patients within a fast-paced pharmacy environment. This role is ideal for candidates who enjoy helping others, providing accurate information, and working in a structured, team-oriented setting.

Monday-Friday, $19-$20.90/hr, 8 hour shift between 8am-8pm.

Key Responsibilities:

  • Handle inbound and outbound calls from patients, providers, and pharmacies
  • Assist patients with medication orders, refill requests, and general inquiries
  • Provide clear and accurate information regarding prescriptions and services
  • Review patient profiles and update information in the system
  • Resolve issues efficiently while maintaining a high level of customer service
  • Document all interactions accurately in internal systems

Qualifications:

  • Previous call center, customer service, or healthcare support experience preferred
  • Strong communication and active listening skills
  • Comfortable handling high call volumes in a fast-paced environment

PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media