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Pharmaceutical Call Center Jobs (NOW HIRING)

RemX

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Remote | Healthcare Call Center Rep | $16/hr.

Bossier City, LA · Remote

$16/hr

Join us as a Remote Call Center Representatives and make a real impact every day!" Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join ...

Collins Consulting

Medical Call Center

Antioch, IL · On-site

$16.50 - $20.50/hr

A minimum of 1-2 years' experience within a call center, preferably in a healthcare setting ... Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical ...

Collins Consulting

Medical Call Center

Austin, TX · On-site

$15.25 - $19.75/hr

... call center, preferably in a healthcare setting • Strong attention to detail, critical thinking ... of pharmaceutical, biological or device related products. • Computer skills and ability to ...

RemX

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Hiring Now | Remote | Healthcare Call Center Rep | $16/hr. | Irving

Irving, TX · On-site

$16/hr

Join us as a Remote Call Center Representatives and make a real impact every day!" Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join ...

Della infotech Inc

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Appropriately escalates claims outside knowledge and/or clinical scope to higher-level call center staff or pharmacist for review. Utilizes internal Pharmacy systems to update, modify and extract ...

SmithRx

Inbound Call Center Representative

Plano, TX · On-site

$21/hr

Inbound Call Center Representative Plano, TX Who We Are: SmithRx is a rapidly growing, venture ... Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies ...

SmithRx

Inbound Call Center Representative

Plano, TX · On-site

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies ...

Integrated Resources

Pharmacy Call Center Tech

Orlando, FL · On-site

$17 - $21/hr

Pharmacy Call Center Tech Title: Pharmacy Call Center Tech Duration: 6+ months Location: Orlando ... Contacts the pharmacists to alert them of any changes in patient's condition, compliance issues due ...

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Pharmaceutical Call Center information

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How much do pharmaceutical call center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for pharmaceutical call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a pharmaceutical call center?

A Pharmaceutical Call Center job involves handling inbound and outbound calls related to medications, prescriptions, insurance claims, and patient inquiries. Representatives assist healthcare providers, pharmacies, and patients by providing drug information, resolving issues, and ensuring compliance with regulatory guidelines. Strong communication skills, attention to detail, and knowledge of pharmaceutical terminology are essential.

What does a typical day look like for someone working in a pharmaceutical call center?

A typical day in a Pharmaceutical Call Center involves handling inbound and outbound calls to assist patients, healthcare providers, or pharmacists with prescription information, medication inquiries, and order processing. You may also be responsible for documenting call details, escalating complex cases, and following up on unresolved issues. Team members often collaborate with pharmacists, insurance specialists, and other support staff to ensure accurate information and timely service. The role requires balancing efficiency with empathy to meet the needs of callers while adhering to regulatory and privacy guidelines.

What are the key skills and qualifications needed to thrive in the pharmaceutical call center position?

To thrive in a Pharmaceutical Call Center, you need strong communication skills, attention to detail, and a solid understanding of pharmaceutical terminology, often complemented by a high school diploma or higher education in healthcare. Familiarity with CRM systems, call center platforms, and knowledge of HIPAA compliance are typically required. Excellent problem-solving abilities, active listening, and patience are valuable soft skills in this environment. These competencies ensure accurate information delivery, regulatory adherence, and positive interactions with patients or healthcare providers.

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What are the most commonly searched types of Pharmaceutical Call Center jobs?

The most popular types of Pharmaceutical Call Center jobs are:

What states have the most Pharmaceutical Call Center jobs?

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Pharmaceutical Call Center jobs near you
Infographic showing various Pharmaceutical Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote | Healthcare Call Center Rep | $16/hr.

Bossier City, LA • Remote

RemX
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about RemXexternal

$16/hr

Full-time

Medical, Dental, Vision

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

“Looking for an exciting work-from-home opportunity? Join us as a Remote Call Center Representatives and make a real impact every day!”

Our Fortune 500 pharmaceutical client is seeking dedicated, customer-focused Call Center Representatives to join their growing remote team. If you have a passion for helping others and thrive in a fast-paced environment this could be the perfect fit for you!

***Must be located in a one of the following approved states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***

|PAY- $16/hr. + Weekly Pay & Benefits | Full-Time, M–Fri | Equipment provided and shipped directly to home

(Must be able to work any 8-hr shift between 8 AM–9PM CST) Start Date: TBD.

Why You’ll Love This Role:

Join a Fortune 500 pharmaceutical client that values teamwork, professionalism, and excellent customer care. If you’re passionate about helping people and want a stable remote career, this is your chance!

What You’ll Do:

  • Handle inbound calls and occasional outbound follow-ups regarding medical inquiries.
  • Provide exceptional customer support to patients regarding prescription benefits.
  • Verify insurance, billing, and medical information with accuracy.
  • Partner with carriers to ensure proper medication coverage.
  • Ensure compliance with HIPAA and Federal Health Care Program guidelines.

Qualifications: 1 year or more of RECENT call center experience (Required – no exceptions!)

  • Strong attention to detail & accuracy
  • Knowledge of medical benefits, Prior Auth, EOB's preferred but not required.
  • Comfortable meeting performance metrics (KPIs)
  • A quiet, distraction-free home office setup
  • High-speed wired internet (Hotspots are not accepted)
  • Tech-savvy with basic troubleshooting skills

Apply Today!

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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