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Tech Support Call Center Jobs (NOW HIRING)

Infojini Inc

Helpdesk Support/ Call Center

Denver, CO

$18 - $23.25/hr

With a partnership of all major technology vendors, Infojini Consulting has built a strong ... We offer an excellent compensation package We are looking for Helpdesk Support/ Call Center in ...

Conduent, Inc.

Child Support Call Center Agent

NJ · Remote

$16.50 - $17.50/hr

Child Support Call Center Agent Full-Time, Remote $16.50/Hr (Non-Bilingual) $17.50 (Bilingual ... t provides via inbound calls.While speaking with the Customer on the phone, CSRs will address and ...

Conduent, Inc.

Child Support Call Center Agent

Hamilton, NJ · On-site

$17.50 - $18.50/hr

Child Support Call Center Agent Full-Time, Onsite, Hamilton, NJ $17.50/Hr (Non-Bilingual) $18.50 ... t provides via inbound calls.While speaking with the Customer on the phone, CSRs will address and ...

Conduent, Inc.

Child Support Call Center Agent

Hamilton, NJ · On-site

$17.50 - $18.50/hr

Child Support Call Center Agent Full-Time, Onsite, Hamilton, NJ $17.50/Hr (Non-Bilingual) $18.50 ... t provides via inbound calls. While speaking with the Customer on the phone, CSRs will address and ...

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All JobsTech Support Call Center Jobs

Tech Support Call Center information

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$27K

$43.5K

$66K

How much do tech support call center jobs pay per year?

As of Jul 13, 2026, the average yearly pay for tech support call center in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Call Center vs Customer Service Representative?

AspectTech Support Call CenterCustomer Service Representative
Required CredentialsBasic technical knowledge, sometimes certifications in IT supportCustomer service skills, sometimes basic product knowledge
Work EnvironmentCall centers, technical troubleshootingCall centers, general customer interactions
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries
Common Search & ComparisonTech support vs customer service

Tech Support Call Center roles focus on troubleshooting technical issues and providing IT support, often requiring technical knowledge or certifications. Customer Service Representatives handle general customer inquiries, product questions, and service issues, emphasizing communication skills. While both roles operate in call center environments, their core responsibilities and skill sets differ, making them distinct career paths within customer-facing industries.

What jobs pay $4000 a week without a degree?

In a tech support call center role, earning $4,000 a week typically requires extensive experience, specialized skills, or supervisory responsibilities, as entry-level positions usually pay less. Higher-paying roles may include technical leads or team managers who oversee operations and have strong technical knowledge, but these often require relevant experience or certifications rather than a degree. Most roles in this field focus on customer service, troubleshooting, and technical support, with compensation varying based on experience and performance.

How can I make 2000 a week working from home?

A Tech Support Call Center representative can earn $2000 a week by working full-time hours, often requiring strong technical skills, customer service abilities, and familiarity with support tools. Increasing income may involve taking on additional shifts, specializing in high-demand areas, or gaining certifications to qualify for higher-paying roles.

What does tech support do in a call center?

Tech support in a call center involves assisting customers with technical issues related to products or services, such as troubleshooting hardware or software problems, providing guidance on usage, and resolving connectivity or account issues. Support agents often use remote tools and require good communication skills to help users effectively and efficiently.

What are tech support call center jobs?

Tech support call center jobs involve assisting customers with technical issues related to products or services, usually over the phone, chat, or email. Employees in these roles help troubleshoot problems, guide users through solutions, and may also handle software installations or account issues. They require strong communication skills, patience, and a solid understanding of the technology or systems being supported. Tech support agents often use ticketing systems to track customer interactions and ensure issues are resolved efficiently.

What are some common challenges faced by Tech Support Call Center agents, and how can they be addressed?

Tech Support Call Center agents often encounter challenges such as handling high call volumes, managing frustrated customers, and keeping up with evolving technology. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many centers provide ongoing training and peer support to help agents stay updated on products and troubleshooting techniques. Additionally, teamwork and knowledge-sharing among colleagues are encouraged to resolve complex issues efficiently and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Tech Support Call Center representative, and why are they important?

To thrive as a Tech Support Call Center representative, you need strong troubleshooting abilities, technical knowledge of relevant products or software, and typically a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and remote diagnostic tools is often required. Outstanding communication, patience, and problem-solving skills help you effectively assist customers and de-escalate challenging situations. These skills and qualities are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and maintaining high service standards.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level support positions. Specialized roles requiring technical expertise, such as technical support managers or IT support leads, also tend to have higher compensation, especially with relevant certifications and experience.
More about Tech Support Call Center jobs
What cities are hiring for Tech Support Call Center jobs? Cities with the most Tech Support Call Center job openings:
What states have the most Tech Support Call Center jobs? States with the most job openings for Tech Support Call Center jobs include:
What job categories do people searching Tech Support Call Center jobs look for? The top searched job categories for Tech Support Call Center jobs are:
Tech Support Call Center jobs near you
Infographic showing various Tech Support Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Technical Support Call Center Manager

Celerant Tech

Iselin, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Technical Support Call Center Manager
Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in-house, manages all areas of the retail business including point of sale, inventory management, warehouse, distribution, allocation, e-commerce, sales back office, advanced reporting and more. We give retailers the capabilities necessary to run their operation both efficiently and profitably.
Celerant is a successful software company that is continually expanding. Our future headquarters are located in Iselin, New Jersey (current headquarters just over the Outerbridge Crossing in Staten Island). We also have satellite offices in California, Georgia and Texas. For more information, visit us at www.celerant.com .
The Technical Support Call Center Manager oversees a department of 30+ analysts and agents across several locations. Our call center provides well-staffed and quality technical support 6 days a week during standard hours. We also provide on-call support after hours and on Sundays. We are looking for someone who can fill this role and take our call center to the next level.
Responsibilities:
- Oversee all call center operations and staff
- Prepare work schedules and adjust staffing based upon volume forecasts
- Hire and onboard new team members
- Enable and motivate staff to provide a high level of customer satisfaction
- Ensure that team members meet company standards for professionalism
- Monitor and address responsiveness for tasks
- Prioritize and escalate tasks based upon multiple factors
- Evaluate performance through reporting and analysis
- Proactively effect change by improving management and processes
- Develop agents and supervisors through training and mentoring
- Collaborate with other managers to satisfy customers and achieve company goals
Requirements:
- Management or supervisory experience in a call center
- College degree or course credits in management, administration or supervisory area
- Effective use of Microsoft Office and business applications
- Experience with analyzing staff and business data and effecting changes based upon that data
- Handles change with a positive attitude
Optional Skills:
- Ability to remotely manage team members
- Experience as an agent in a call center for technical products or services
- Basic SQL knowledge
Benefits include Medical, 401(K), Vacation and Sick leave, Life Insurance, Flexible Spending Account.
Optional Dental and Eye Care Coverage Available.
Requirements
Requirements:
- Management or supervisory experience in a call center
- College degree or course credits in management, administration or supervisory area
- Effective use of Microsoft Office and business applications
- Experience with analyzing staff and business data and effecting changes based upon that data
- Handles change with a positive attitude
Salary Description
85,000K - 115,000K

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