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Tech Support Call Center Jobs (NOW HIRING)

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its ... This role operates within a structured, high‑volume call center environment, following ...

MMC Group

Call Center Lead

East Hartford, CT

$22.04/hr

Support call center representatives with escalated calls and complex customer concerns * Serve as a ... Ability to quickly learn new healthcare systems and technologies Why Join Our Team? * Competitive ...

MMC Group

Call Center Lead

East Hartford, CT · On-site

$22.04/hr

Support call center representatives with escalated calls and complex customer concerns * Serve as a ... Ability to quickly learn new healthcare systems and technologies Why Join Our Team? * Competitive ...

Sears Holdings

Call Center Team Manager

Lake Mary, FL · On-site

Company Description Sears Holdings Customer Support Call Centers is our national support operation ... Our call center leaders and professional support team members contribute to the success of our ...

TaxRise

Call Center Representative

Irvine, CA

$26 - $35/hr

Recognize when an issue requires additional support Partner with leadership or other departments to ... call center * Comfortable handling high call volume in a structured environment * Focused on ...

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All JobsTech Support Call Center Jobs

Tech Support Call Center information

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$27K

$43.5K

$66K

How much do tech support call center jobs pay per year?

As of Jul 14, 2026, the average yearly pay for tech support call center in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Tech Support Call Center vs Customer Service Representative?

AspectTech Support Call CenterCustomer Service Representative
Required CredentialsBasic technical knowledge, sometimes certifications in IT supportCustomer service skills, sometimes basic product knowledge
Work EnvironmentCall centers, technical troubleshootingCall centers, general customer interactions
Employer & IndustryIT companies, tech support providersRetail, telecom, service industries
Common Search & ComparisonTech support vs customer service

Tech Support Call Center roles focus on troubleshooting technical issues and providing IT support, often requiring technical knowledge or certifications. Customer Service Representatives handle general customer inquiries, product questions, and service issues, emphasizing communication skills. While both roles operate in call center environments, their core responsibilities and skill sets differ, making them distinct career paths within customer-facing industries.

What jobs pay $4000 a week without a degree?

In a tech support call center role, earning $4,000 a week typically requires extensive experience, specialized skills, or supervisory responsibilities, as entry-level positions usually pay less. Higher-paying roles may include technical leads or team managers who oversee operations and have strong technical knowledge, but these often require relevant experience or certifications rather than a degree. Most roles in this field focus on customer service, troubleshooting, and technical support, with compensation varying based on experience and performance.

How can I make 2000 a week working from home?

A Tech Support Call Center representative can earn $2000 a week by working full-time hours, often requiring strong technical skills, customer service abilities, and familiarity with support tools. Increasing income may involve taking on additional shifts, specializing in high-demand areas, or gaining certifications to qualify for higher-paying roles.

What does tech support do in a call center?

Tech support in a call center involves assisting customers with technical issues related to products or services, such as troubleshooting hardware or software problems, providing guidance on usage, and resolving connectivity or account issues. Support agents often use remote tools and require good communication skills to help users effectively and efficiently.

What are tech support call center jobs?

Tech support call center jobs involve assisting customers with technical issues related to products or services, usually over the phone, chat, or email. Employees in these roles help troubleshoot problems, guide users through solutions, and may also handle software installations or account issues. They require strong communication skills, patience, and a solid understanding of the technology or systems being supported. Tech support agents often use ticketing systems to track customer interactions and ensure issues are resolved efficiently.

What are some common challenges faced by Tech Support Call Center agents, and how can they be addressed?

Tech Support Call Center agents often encounter challenges such as handling high call volumes, managing frustrated customers, and keeping up with evolving technology. Success in this role requires strong communication skills, patience, and the ability to remain calm under pressure. Many centers provide ongoing training and peer support to help agents stay updated on products and troubleshooting techniques. Additionally, teamwork and knowledge-sharing among colleagues are encouraged to resolve complex issues efficiently and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Tech Support Call Center representative, and why are they important?

To thrive as a Tech Support Call Center representative, you need strong troubleshooting abilities, technical knowledge of relevant products or software, and typically a high school diploma or equivalent. Familiarity with CRM systems, ticketing platforms, and remote diagnostic tools is often required. Outstanding communication, patience, and problem-solving skills help you effectively assist customers and de-escalate challenging situations. These skills and qualities are crucial for resolving technical issues efficiently, ensuring customer satisfaction, and maintaining high service standards.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level support positions. Specialized roles requiring technical expertise, such as technical support managers or IT support leads, also tend to have higher compensation, especially with relevant certifications and experience.
More about Tech Support Call Center jobs
What cities are hiring for Tech Support Call Center jobs? Cities with the most Tech Support Call Center job openings:
What states have the most Tech Support Call Center jobs? States with the most job openings for Tech Support Call Center jobs include:
What job categories do people searching Tech Support Call Center jobs look for? The top searched job categories for Tech Support Call Center jobs are:
Tech Support Call Center jobs near you
Infographic showing various Tech Support Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.
Call Center Team Manager

Call Center Team Manager

Sears Holdings

Spokane Valley, WA

Full-time

Re-posted 23 days ago

Transformco rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Company Description

Sears Holdings Customer Support Call Centers is our national support operation that provides inbound and outbound sales and services to customers. The network manages more than 130 million customer calls, letters and e-mails each year. Our Call Centers offers employment opportunities that support a variety of our businesses, including appliance protection plan sales, Sears.com and Kmart.com customer support, product repair scheduling, new product delivery and appliance parts sales. By providing comprehensive system, product, and soft-skills training, customer contact agents are fully prepared to serve customers. Our call center leaders and professional support team members contribute to the success of our customer-focused organization through effective agent coaching and management, workforce planning, staffing and training, and results-oriented data-driven initiatives.

Job Description

Great opportunity to lead high performance teams! Drives revenue and through the coaching and development of call center sales agents. Responsibilities include coaching for improvement, monitoring and managing performance, and fostering a fun, productive environment. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and change management.

Qualifications

RESPONSIBILITIES: Directly supervises a team of call center agents in a sales environment. Provides and documents performance feedback through side-by-side coaching, performance reviews and goal setting, quality monitoring, and deficiency management. Supports and communicates business goals, quality standards, processes and procedures, and policies. Administers motivational programs that include incentives, contests, and team performance programs. Participates in the interviewing process and makes hiring recommendations. Appropriately addresses human resources issues, such as attendance and interpersonal conflicts in the workplace; consults Department Manager and/or HR for guidance as needed. May handle escalated customer issues. // REQUIREMENTS: Recent Supervisory  experience required. Call center and/or sales experience preferred. Proficiency in office software required, MS Word/Excel preferred. Willingness to relocate for future promotional opportunities preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

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What Transformco employees say

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About Transformco

Sourced by ZipRecruiter

Transformco is a paramount player in the retail industry within the US, with their Strategic business operations headquartered in Hoffman Estates, IL. The company was established with the purpose to enhance retail by embracing transformation and leveraging people, technology, and insights to give customers delightful shopping experiences. The vast array of products and services offered by Transformco includes appliances, tools, lawn and garden equipment, and automotive repair and maintenance goods.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Hoffman Estates, IL, US

Year founded

2019

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