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Overnight Medical Insurance Call Center Jobs (NOW HIRING)

notifyMD

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a ... Full Medical, Dental, Vision * Paid Vacation * 401K with Company Matching * Free Life Insurance ...

Managed Care Staffers

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Health Insurance Customer Care Specialist

Chicago, IL · Remote

$24/hr

Our client a busy Medical Insurance Company, is currently looking to hire an experienced remote ... Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

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All JobsMedical Insurance Call Center JobsOvernight Medical Insurance Call Center Jobs

Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

More about Overnight Medical Insurance Call Center jobs
What cities are hiring for Overnight Medical Insurance Call Center jobs? Cities with the most Overnight Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most Overnight Medical Insurance Call Center jobs? States with the most job openings for Overnight Medical Insurance Call Center jobs include:
What job categories do people searching Overnight Medical Insurance Call Center jobs look for? The top searched job categories for Overnight Medical Insurance Call Center jobs are:
Overnight Medical Insurance Call Center jobs near you
Infographic showing various Overnight Medical Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Insurance Call Center Branch Manager

TrueCut Insurance

Las Vegas, NV • On-site

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Insurance Call Center Manager to lead our NV team of 10-14 producers with full accountability for production, service performance, and team culture.
Key Responsibilities:
  • Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.
  • Workforce Management: Oversee staffing needs, including scheduling, resource planning, and optimizing workforce productivity.
  • Performance Management: Establish performance metrics, conduct reviews, and provide constructive feedback to improve individual and team performance.
  • Training/Coaching: Develop and implement training programs to enhance employee skills and drive agency success. Coach team members to achieve their personal and professional growth goals.
  • Auditing: Conduct regular audits of policies, procedures, and team activities to ensure compliance and operational excellence.

Qualifications:
  • Education & Experience: Bachelors degree preferred, with at least 5 years of experience in operations management, preferably in the insurance industry.
  • Licensing: Must hold a Property and Casualty License and Life and Health License immediately upon hire.
  • Strong leadership, communication, and organizational skills with a proven ability to manage teams and achieve operational goals.
  • Experience in training and coaching teams for growth and improvement.
  • Knowledge of insurance policies, regulations, and auditing processes is a plus.