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Overnight Medical Insurance Call Center Jobs (NOW HIRING)

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Full Medical, Dental, and Vision Benefits * Paid Vacation * Traditional 401K with company matching ... Free Life Insurance policy * Legal Assistance Compensation: $21 / Hour With Perfect Attendance ...

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Sound Telecom

Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom ... Full Medical, Dental, and Vision Benefits * Paid Vacation * Traditional 401K with company matching

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Menards

Call Center

Eau Claire, WI

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

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Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

More about Overnight Medical Insurance Call Center jobs
What cities are hiring for Overnight Medical Insurance Call Center jobs? Cities with the most Overnight Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most Overnight Medical Insurance Call Center jobs? States with the most job openings for Overnight Medical Insurance Call Center jobs include:
What job categories do people searching Overnight Medical Insurance Call Center jobs look for? The top searched job categories for Overnight Medical Insurance Call Center jobs are:
Overnight Medical Insurance Call Center jobs near you
Infographic showing various Overnight Medical Insurance Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Insurance Call Center Agent

Insurance Call Center Agent

CornerStone Staffing

Tampa, FL • On-site

$17.98 - $18/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

CornerStone Staffing is hiring for a reputable insurance provider committed to delivering exceptional service and peace of mind to every policyholder. If you thrive in fast-paced call center environments and have a passion for helping others, you might be our next Insurance Call Center Agent!


Insurance Call Center Agent

Location Tampa, FL | Onsite


COMPENSATION & SCHEDULE

• $18/hr

• Monday – Friday, 7am - 6pm (Flexible for OT / weekends as needed)


ROLE IMPACT: This role supports policyholders by providing critical front-line service for insurance-related inquiries. Success is defined by responsiveness, clarity in communication, and the ability to resolve calls efficiently while identifying lead opportunities and maintaining a high level of professionalism.

KEY RESPONSIBILITIES

• Handle inbound calls from policyholders, agents, and mortgage companies regarding coverage, billing, and general policy inquiries

• Respond accurately to First Notice of Loss (FNOL), billing, and mortgage-related calls

• Process endorsements such as mortgage updates and document uploads (IT)

• Provide technical and procedural guidance to clients and internal team members

• Maintain service standards while documenting all customer interactions

MINIMUM QUALIFICATIONS

• 2+ years of experience in a high-volume customer service call center

• Proficient in Microsoft Office, especially Word, Outlook, and Excel

• Strong communication skills with a professional phone presence

• Ability to multi-task and resolve issues under time pressure

CORE TOOLS & SYSTEMS

• Microsoft Word

• Microsoft Outlook

• Microsoft Excel

• Call center telephony platforms (unspecified)

• CRM or policy management systems (unspecified)

PREFERRED SKILLS

• Conflict resolution or negotiation experience

• Experience in insurance industry or understanding of insurance terminology

• Bilingual (Spanish/English) a plus

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!