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Overnight Medical Insurance Call Center Jobs (NOW HIRING)

DXC Technology

Insurance Call Center Representative

$31K - $54K/yr

Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies

DXC Technology

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...

Global Channel Management

Call Center

Helena, MT · On-site

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical insurance or medical office experience Call center requires: * MS Office * 10-key by touch ...

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Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

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What cities are hiring for Overnight Medical Insurance Call Center jobs?

Cities with the most Overnight Medical Insurance Call Center job openings:

What are the most commonly searched types of Medical Insurance Call Center jobs?

The most popular types of Medical Insurance Call Center jobs are:

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States with the most job openings for Overnight Medical Insurance Call Center jobs include:

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For Overnight Medical Insurance Call Center jobs, the most frequently searched job titles are:

Overnight Medical Insurance Call Center jobs near you
Infographic showing various Overnight Medical Insurance Call Center job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Insurance Call Center Representative

Nashville, TN • On-site

DXC Technology
IT Services • 10K+ employees
Learn more about DXC Technologyexternal

$15.50 - $19.25/hr

Full-time

Re-posted 14 days ago

DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

Job description

Job Description:
DXC Technology (NYSE: DXC) helps global companies run mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Organizations worldwide trust DXC to deliver services across the Enterprise Technology Stack to drive performance and innovation.
At DXC, we leverage technology to deliver essential IT services that enable operational efficiency and business transformation. Our capabilities span business process outsourcing, insurance, analytics, applications, security, cloud, and modern workplace solutions.
Key Responsibilities
  • Handle inbound calls, providing timely and accurate responses to inquiries related to insurance and financial products.
  • Assist with account servicing, including policy information, transactions, updates, and general inquiries.
  • Research and resolve issues, ensuring effective follow-up and high-quality service.
  • Accurately document customer interactions, transactions, and outcomes in internal systems.
  • Process requests such as account updates, documentation, and transaction-related activities in compliance with company policies.
  • Navigate multiple systems efficiently to deliver complete and accurate responses.
  • Meet or exceed service level agreements (SLAs), quality standards, and performance metrics.
  • Escalate complex or sensitive issues to appropriate teams when necessary.
  • Support operational initiatives and identify opportunities for process improvement.

Required Qualifications
  • High school diploma or equivalent (G.E.D.).
  • 2+ years of experience in customer service, call center, or high-volume client-facing roles.
  • Strong verbal and written communication skills, with the ability to explain information clearly and professionally.
  • Proven ability to handle challenging conversations and de-escalate concerns.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and efficiently navigate multiple systems.
  • Comfortable working in a fast-paced, metrics-driven environment.

Preferred Qualifications
  • Experience in financial services, insurance, or related industries.
  • Familiarity with insurance or financial products (e.g., annuities, retirement accounts, policies).
  • Experience with CRM systems or call center technologies.

Key Skills & Competencies
  • Customer-focused mindset with a commitment to service excellence
  • Strong problem-solving and analytical skills
  • Ability to work independently and collaboratively
  • Adaptability and ability to learn new systems quickly
  • Ability to remain calm and professional under pressure
  • Strong listening and interpersonal skills

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
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If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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