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On Call Medical Insurance Call Center Jobs (NOW HIRING)

CornerStone Staffing

Insurance Call Center Agent

Tampa, FL · On-site

$17.98 - $18/hr

Insurance Call Center Agent Locatio n Tampa, FL | Onsite COMPENSATION & SCHEDULE • $18/hr • Monday - Friday, 7am - 6pm (Flexible for OT / weekends as needed) ROLE IMPACT: This role supports ...

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DXC Technology

Insurance Call Center Support

Concord, NC · On-site

$31K - $54K/yr

Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies

DXC Technology

Insurance Call Center Support

Concord, NC · On-site

$31K - $54K/yr

Familiarity with investment or insurance products (e.g., annuities, retirement accounts, policies). * Experience working with CRM systems or call center technologies. Key Skills & Competencies

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

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On Call Medical Insurance Call Center information

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How much do on call medical insurance call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for on call medical insurance call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about On Call Medical Insurance Call Center jobs
What cities are hiring for On Call Medical Insurance Call Center jobs? Cities with the most On Call Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most On Call Medical Insurance Call Center jobs? States with the most job openings for On Call Medical Insurance Call Center jobs include:
What job categories do people searching On Call Medical Insurance Call Center jobs look for? The top searched job categories for On Call Medical Insurance Call Center jobs are:
On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 5% Part Time, and 12% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Insurance Call Center Agent

Insurance Call Center Agent

CornerStone Staffing

Tampa, FL • On-site

$17.98 - $18/hr

Full-time

Posted yesterday

Job description

CornerStone Staffing is hiring for a reputable insurance provider committed to delivering exceptional service and peace of mind to every policyholder. If you thrive in fast-paced call center environments and have a passion for helping others, you might be our next Insurance Call Center Agent!


Insurance Call Center Agent

Location Tampa, FL | Onsite


COMPENSATION & SCHEDULE

• $18/hr

• Monday – Friday, 7am - 6pm (Flexible for OT / weekends as needed)


ROLE IMPACT: This role supports policyholders by providing critical front-line service for insurance-related inquiries. Success is defined by responsiveness, clarity in communication, and the ability to resolve calls efficiently while identifying lead opportunities and maintaining a high level of professionalism.

KEY RESPONSIBILITIES

• Handle inbound calls from policyholders, agents, and mortgage companies regarding coverage, billing, and general policy inquiries

• Respond accurately to First Notice of Loss (FNOL), billing, and mortgage-related calls

• Process endorsements such as mortgage updates and document uploads (IT)

• Provide technical and procedural guidance to clients and internal team members

• Maintain service standards while documenting all customer interactions

MINIMUM QUALIFICATIONS

• 2+ years of experience in a high-volume customer service call center

• Proficient in Microsoft Office, especially Word, Outlook, and Excel

• Strong communication skills with a professional phone presence

• Ability to multi-task and resolve issues under time pressure

CORE TOOLS & SYSTEMS

• Microsoft Word

• Microsoft Outlook

• Microsoft Excel

• Call center telephony platforms (unspecified)

• CRM or policy management systems (unspecified)

PREFERRED SKILLS

• Conflict resolution or negotiation experience

• Experience in insurance industry or understanding of insurance terminology

• Bilingual (Spanish/English) a plus

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Company Description

CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.
CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!