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On Call Medical Insurance Call Center Jobs (NOW HIRING)

TEKsystems

Remote Insurance Call Center Rep

Spokane, WA · On-site +1

$20/hr

Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation ...

TEKsystems

Remote Insurance Call Center Rep

Spokane, WA · On-site +1

$20/hr

Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation ...

Managed Care Staffers

Be Seen First

Health Insurance Customer Care Specialist

Chicago, IL · Remote

$24/hr

Our client a busy Medical Insurance Company, is currently looking to hire an experienced remote ... Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

Chicago ENT

PCC Call Center

Chicago, IL · On-site

$18 - $22/hr

... demographic, insurance, and appointment information into the electronic medical record (EMR ... PerfectServe (provider on-call communication) * Healow online scheduling * Zocdoc online scheduling

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

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All JobsOn Call Medical Insurance Call Center Jobs

On Call Medical Insurance Call Center information

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How much do on call medical insurance call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for on call medical insurance call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How do insurance call centers work?

An On Call Medical Insurance Call Center operates by handling customer inquiries, claims, and policy information related to health insurance. Representatives use specialized software to access member data, explain coverage options, and resolve issues, often working in shifts to provide 24/7 support. Strong communication skills and knowledge of insurance policies are essential for this role.

What is the highest paying call center job?

In call centers, higher-paying roles often include supervisory, managerial, or specialized positions such as quality assurance managers or training coordinators, which require additional experience and skills. Customer service representatives and agents typically earn lower wages, but those with technical expertise or certifications may command higher salaries. Compensation varies based on industry, location, and company size.

What jobs pay 4000 a week without a degree?

In the context of an on-call medical insurance call center, high weekly earnings like $4,000 are uncommon without specialized skills or experience. Typically, such income levels are associated with roles in sales, real estate, or entrepreneurship rather than entry-level or call center positions. Most call center jobs pay hourly wages and do not reach that weekly income without significant overtime or commission-based incentives.

Is remote CSR a stressful job?

A remote Customer Service Representative (CSR) in a medical insurance call center can experience stress due to handling complex insurance questions, managing high call volumes, and meeting performance metrics. However, the remote environment may reduce stressors related to commuting and office distractions, and training and support are often provided to help manage workload. Overall, stress levels vary based on individual resilience, workload, and workplace support systems.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about On Call Medical Insurance Call Center jobs
What cities are hiring for On Call Medical Insurance Call Center jobs? Cities with the most On Call Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most On Call Medical Insurance Call Center jobs? States with the most job openings for On Call Medical Insurance Call Center jobs include:
What job categories do people searching On Call Medical Insurance Call Center jobs look for? The top searched job categories for On Call Medical Insurance Call Center jobs are:
On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Insurance Call Center Supervisor

Safepoint MGA, LLC

Metairie, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training, mentoring, and building cohesive teams, we encourage you to apply.
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities         
  • Directly involved in the recruitment of the Customer Service employees.
  • Create comprehensive training program for newly hired employees.
  • Facilitate training program and job shadowing program.
  • Partner with technology to build efficiency and automation into the work flow.
  • Partner with Marketing to build agent relations.
  • Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
  • Communicates effectively internally and externally.
  • Other tasks and projects as may be assigned

Essential Functions
  • Ability to communicate clearly verbally and in writing
  • Ability to supervise and provide guidance to Customer Service Representatives and direct reports
  • Ability to obtain and maintain resident licensing through the Louisiana DOI and reciprocal licensing in all 50 states in the continental US
  • Ability to think critically, assess risk, and make informed decisions
  • Ability to commit to attendance schedule on-site

Qualifications
  • 5-7 years of experience in property and casualty insurance.
  • 2-3 years of experience as a Supervisor in a call center environment.
  • LA P&C Individual Producer license, or the ability to obtain a LA P&C Individual Producer license within first 30 days, and ability to obtain reciprocal licenses in all 50 states.
  • Thorough knowledge of the underwriting process and the analytics involved.
  • Excellent communication and organizational skills
  • Advanced computer skills and strong systems knowledge
  • College degree preferred

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • 15 Paid Time-Off Days
  • 3 Discretionary Days
  • 5 Parental Leave Days
  • 5 Jury Duty Days
  • 5 Bereavement Days
  • 8 Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance (company paid premium)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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