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On Call Medical Insurance Call Center Jobs (NOW HIRING)

Adecco

Call Center Representatives

Boston, MA · On-site

$23 - $25/hr

Page on-call medical staff for urgent or critical needs * Support hospital teams with after-hours ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Insurance Sales Agent Become part of AAA's established and trusted brand! We've been serving our ... Medical, Dental, and Vision plan options. * Up to 2 weeks Paid parental leave. * 401k plan with ...

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How much do on call medical insurance call center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for on call medical insurance call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How do insurance call centers work?

An On Call Medical Insurance Call Center operates by handling customer inquiries, claims, and policy information related to health insurance. Representatives use specialized software to access member data, explain coverage options, and resolve issues, often working in shifts to provide 24/7 support. Strong communication skills and knowledge of insurance policies are essential for this role.

What is the highest paying call center job?

In call centers, higher-paying roles often include supervisory, managerial, or specialized positions such as quality assurance managers or training coordinators, which require additional experience and skills. Customer service representatives and agents typically earn lower wages, but those with technical expertise or certifications may command higher salaries. Compensation varies based on industry, location, and company size.

What jobs pay 4000 a week without a degree?

In the context of an on-call medical insurance call center, high weekly earnings like $4,000 are uncommon without specialized skills or experience. Typically, such income levels are associated with roles in sales, real estate, or entrepreneurship rather than entry-level or call center positions. Most call center jobs pay hourly wages and do not reach that weekly income without significant overtime or commission-based incentives.

Is remote CSR a stressful job?

A remote Customer Service Representative (CSR) in a medical insurance call center can experience stress due to handling complex insurance questions, managing high call volumes, and meeting performance metrics. However, the remote environment may reduce stressors related to commuting and office distractions, and training and support are often provided to help manage workload. Overall, stress levels vary based on individual resilience, workload, and workplace support systems.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

More about On Call Medical Insurance Call Center jobs
What cities are hiring for On Call Medical Insurance Call Center jobs? Cities with the most On Call Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most On Call Medical Insurance Call Center jobs? States with the most job openings for On Call Medical Insurance Call Center jobs include:
What job categories do people searching On Call Medical Insurance Call Center jobs look for? The top searched job categories for On Call Medical Insurance Call Center jobs are:
On Call Medical Insurance Call Center jobs near you
Infographic showing various On Call Medical Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Insurance Call Center Branch Manager

TrueCut Insurance

Las Vegas, NV • On-site

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

TrueCut Insurance, a growing independent insurance agency specializing in Property and Casualty (P&C) insurance, is seeking a dynamic Insurance Call Center Manager to lead our NV team of 10-14 producers with full accountability for production, service performance, and team culture.
Key Responsibilities:
  • Lead, Manage, Hold Others Accountable: Guide the team by fostering a culture of accountability, clear communication, and collaboration.
  • Workforce Management: Oversee staffing needs, including scheduling, resource planning, and optimizing workforce productivity.
  • Performance Management: Establish performance metrics, conduct reviews, and provide constructive feedback to improve individual and team performance.
  • Training/Coaching: Develop and implement training programs to enhance employee skills and drive agency success. Coach team members to achieve their personal and professional growth goals.
  • Auditing: Conduct regular audits of policies, procedures, and team activities to ensure compliance and operational excellence.

Qualifications:
  • Education & Experience: Bachelors degree preferred, with at least 5 years of experience in operations management, preferably in the insurance industry.
  • Licensing: Must hold a Property and Casualty License and Life and Health License immediately upon hire.
  • Strong leadership, communication, and organizational skills with a proven ability to manage teams and achieve operational goals.
  • Experience in training and coaching teams for growth and improvement.
  • Knowledge of insurance policies, regulations, and auditing processes is a plus.