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Overnight Medical Insurance Call Center Jobs (NOW HIRING)

Menard, Inc

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Medical Insurance and Dental Plans * On-the-job training * Advancement Opportunities Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a ...

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization ... Dental insurance * Flexible schedule * Health insurance * PTO * Vision insurance * Career ...

New

AEG Vision

Lead, Call Center

Dallas, TX · On-site

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training ... Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA

AEG Vision

Lead, Call Center

Dallas, TX

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training ... Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA

AEG Vision

Lead, Call Center

Dallas, TX · On-site

Checks daily VM for any overnight messages * Oversees the Call floor answering questions/training ... Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA

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Showing results 21-40

All JobsMedical Insurance Call Center JobsOvernight Medical Insurance Call Center Jobs

Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

More about Overnight Medical Insurance Call Center jobs
What cities are hiring for Overnight Medical Insurance Call Center jobs? Cities with the most Overnight Medical Insurance Call Center job openings:
What are the most commonly searched types of Medical Insurance Call Center jobs? The most popular types of Medical Insurance Call Center jobs are:
What states have the most Overnight Medical Insurance Call Center jobs? States with the most job openings for Overnight Medical Insurance Call Center jobs include:
What job categories do people searching Overnight Medical Insurance Call Center jobs look for? The top searched job categories for Overnight Medical Insurance Call Center jobs are:
Overnight Medical Insurance Call Center jobs near you
Infographic showing various Overnight Medical Insurance Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Call Center Supervisor - West Sacramento, CA (Hybrid)

Gainwell Technologies LLC

West Sacramento, CA • Hybrid

$72K - $88K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Gainwell Technologies is seeking an experienced Call Center Supervisor to support California's Medi-Cal program. In this role, you will provide day-to-day leadership for a team of Customer Service Representatives, ensuring exceptional service while meeting performance, quality, compliance, and operational goals.

If you're passionate about coaching employees, developing high-performing teams, and delivering an outstanding customer experience in a fast-paced contact center environment, we'd love to hear from you.

Your role in our mission
  • Lead the daily operations of a team supporting California's Medi-Cal members and providers in a high-volume contact center environment.
  • Coach, mentor, and develop Customer Service Representatives to achieve quality, productivity, attendance, and customer satisfaction goals.
  • Monitor operational performance, identify trends, and partner with Workforce Management and leadership to meet service level expectations.
  • Resolve customer escalations while ensuring compliance with company policies, client requirements, and regulatory standards.
  • Collaborate with Quality, Training, Workforce Management, and Operations leadership to drive continuous improvement and operational excellence.
What we're looking for
  • At least 2 years of leadership experience in a high-volume call center or customer contact center environment.
  • Experience coaching employees and managing performance using call center metrics such as quality, productivity, adherence, and service levels.
  • Strong leadership, communication, problem-solving, and decision-making skills.
  • Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies.
  • Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center experience is preferred.
What you should expect in this role
  • Must reside in the Greater Sacramento area.
  • Primarily remote with occasional onsite work at 820 Stillwater Road, West Sacramento, CA 95605, based on business needs.
  • Fast-paced, metrics-driven contact center environment supporting California's Medi-Cal program.
  • Regular collaboration with Workforce Management, Quality, Training, and Operations leadership.
  • Opportunity to make a meaningful impact by leading teams that serve Medi-Cal members and providers.

*This posting is intended for pipelining. We will accept applications on an ongoing basis.

#LI-HYBRID

#LI-MA1

The pay range for this position is $72,000 - $88,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Gainwell Technologies logo

About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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