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Overnight Medical Insurance Call Center Jobs (NOW HIRING)

AAA Club Alliance

Insurance Call Center Sales Agent

$17.45 - $31.48/hr

Insurance Sales Agent Become part of AAA's established & trusted brand! We've been serving our ... Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with ...

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Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

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The most popular types of Medical Insurance Call Center jobs are:

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Overnight Medical Insurance Call Center jobs near you
Infographic showing various Overnight Medical Insurance Call Center job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Overnight Call Center Specialists NRH

North Richland Hills, TX • On-site

MAP Communications
Telecommunications • 201 - 500 employees
Learn more about MAP Communicationsexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

MAP Communications rating

6.5

Company rating: 6.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Map Communications is eagerly awaiting your application for our Full Time Overnight Positions!

Call Center Specialists at Map Communications provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client.

Customer service experience is a plus,but not required.

This is an in office position.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $17 / Hour

Shifts Offered:

  • Full Time - 40 hours per week, 8 hour shifts
  • Overnight Hours
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Map Communications is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!

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