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Hr Service Center Rep Jobs (NOW HIRING)

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

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How much do hr service center rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hr service center rep in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HR Service Center Representative, and why are they important?

To thrive as an HR Service Center Rep, you need a solid understanding of HR policies, employee relations, and customer service best practices, typically supported by a degree in human resources or a related field. Familiarity with HRIS platforms, case management systems, and ticketing tools is often required. Strong communication, problem-solving, and active listening skills help you effectively address employee inquiries and resolve issues. These skills are crucial for delivering timely, accurate support and maintaining positive employee experiences within the organization.

What are some common challenges faced by HR Service Center Representatives and how can they be managed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and maintaining consistent communication with diverse employee populations. To manage these challenges effectively, it's important to develop strong organizational skills, utilize available knowledge bases and HR technologies, and prioritize confidentiality. Additionally, working closely with other HR team members and participating in regular training can help improve efficiency and keep up with evolving company policies.

What does an HR Service Center Representative do?

An HR Service Center Representative is responsible for providing support to employees and managers regarding human resources policies, procedures, and programs. They answer questions about benefits, payroll, HR systems, and employment processes, often serving as the first point of contact for HR-related inquiries. Additionally, they may assist with onboarding, offboarding, and maintaining employee records, ensuring confidentiality and excellent customer service. Their goal is to resolve issues efficiently and direct more complex cases to specialized HR staff when necessary.
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Hr Service Center Rep jobs near you
Infographic showing various Hr Service Center Rep job openings in the United States as of May 2026, with employment types broken down into 20% Locum Tenens, 50% Full Time, 10% Part Time, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.
Service Center Representative

Service Center Representative

Boston College

Chestnut Hill, MA

Other

Posted 5 days ago

Boston College rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

20th of 535 rated colleges and universities

Job description

Service Center Representative

The Service Center Representative provides a prompt, efficient andprofessional response in a variety of areas within the Clough School ofTheology and Ministry (CSTM), including day-to-day operations, support forStudent Affairs and Career Services, and supervision of Graduate Assistants.
This position reports to the Associate Dean, Finance andAdministration.
Responsible for a variety of inquiries received from CSTM personnel inall ancillary support areas. These include hospitality (reception / deskcoverage), back-office operations, event support, student worker oversight, andStudent Affairs and Career Services support. Additionally, the incumbentreceives the necessary cross-training to allow him/her to handle other areassupported by the Service Center.
Office Functions (50%)
-- Fulfills general office work within CSTM Service Center, including greeting guests, responding to inquiries, and providing assistance to CSTM faculty, staff, students, as well as campus partners and the wider public.
-- Staffs CSTM Service Center Front Desk.
-- Serves as primary liaison with BC mailroom and handles all incoming and outgoing mail, UPS, FedEx, etc.
-- Serves as primary liaison for maintenance of the copier/printer/scanners.
-- Works with Associate Dean, Finance and Administration on submission of Facilities Work Order Requests.
-- Maintains all supplies and forms.
-- Works with the administrative team to coordinate orientation events in the fall, winter, and summer.
-- Provides administrative support to the Associate Dean, Student Affairs and Career Services
-- Serves as part of CSTM administrative team, participating in regular meetings and the overall life of the school.
Graduate and Student Assistants (20%)
In collaboration with the Associate Dean Finance and Administration,trains and onboards new Graduate and Student Assistants in the CSTM ServiceCenter and serves as a resource to all CSTM Graduate and Student Assistants. Thisincludes:
-- Assisting with GA Orientation for CSTM GAs and SAs and partner GAs.
-- Coordinating Service Center GA and SA Orientation programs.
-- Developing and maintaining office schedule for Service Center GAs each semester (Fall, Spring, Summer).
-- Assigning Service Center GAs to cover events each semester (Fall, Spring, Summer).
-- Working with team of Service Center GAs on day-to-day operations and managing projects for which they are responsible.
-- Leading weekly Service Center GA meetings.
-- Coordinating GA support, if possible, over breaks.
Fiscal and Grant Management Support (30%)
-- Provides general fiscal and administrative support to CSTM administration and    
faculty.
-- Processes Accounts Payable expense reports and vouchers, professional independent contractor employment paperwork, and vendor payments.
-- Coordinates CSTM student conference funding application process and awards.
Hiring Range: 24.12/hr to 30.14/hr. Pay rate commensurate with relevant experience.

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