ZipRecruiter

Log In

1

Hr Service Center Rep Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsHr Service Center Rep Jobs

Hr Service Center Rep information

See salary details

$13

$19

$26

How much do hr service center rep jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for hr service center rep in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HR Service Center Representative, and why are they important?

To thrive as an HR Service Center Rep, you need a solid understanding of HR policies, employee relations, and customer service best practices, typically supported by a degree in human resources or a related field. Familiarity with HRIS platforms, case management systems, and ticketing tools is often required. Strong communication, problem-solving, and active listening skills help you effectively address employee inquiries and resolve issues. These skills are crucial for delivering timely, accurate support and maintaining positive employee experiences within the organization.

What are some common challenges faced by HR Service Center Representatives and how can they be managed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and maintaining consistent communication with diverse employee populations. To manage these challenges effectively, it's important to develop strong organizational skills, utilize available knowledge bases and HR technologies, and prioritize confidentiality. Additionally, working closely with other HR team members and participating in regular training can help improve efficiency and keep up with evolving company policies.

What does an HR Service Center Representative do?

An HR Service Center Representative is responsible for providing support to employees and managers regarding human resources policies, procedures, and programs. They answer questions about benefits, payroll, HR systems, and employment processes, often serving as the first point of contact for HR-related inquiries. Additionally, they may assist with onboarding, offboarding, and maintaining employee records, ensuring confidentiality and excellent customer service. Their goal is to resolve issues efficiently and direct more complex cases to specialized HR staff when necessary.
More about Hr Service Center Rep jobs
What states have the most Hr Service Center Rep jobs? States with the most job openings for Hr Service Center Rep jobs include:
What job categories do people searching Hr Service Center Rep jobs look for? The top searched job categories for Hr Service Center Rep jobs are:
Hr Service Center Rep jobs near you
Infographic showing various Hr Service Center Rep job openings in the United States as of May 2026, with employment types broken down into 20% Locum Tenens, 50% Full Time, 10% Part Time, and 20% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.
Senior Commercial Service Center Representative

Senior Commercial Service Center Representative

Michigan Farm Bureau

Lansing, MI

$19.50 - $27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 hours ago

Job description

Senior Commercial Service Center Representative

US-MI-Lansing

Job ID: 2026-8639
of Openings: 1
Category: Customer Service/Support

Farm Bureau Center

Overview

Senior Commercial Service Center Representative Objective

To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To train and provide support and assistance to the Commercial Service Center team. To assist management with projects, as well as represent the department as a subject matter expert.

Responsibilities

Senior Commercial Service Center Representative Responsibilities

Complete service requests on complex commercial accounts including advanced certificates of insurance, endorsements, and renewal reviews.

Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.

Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.

Support agents and field staff as they learn to use Farm Bureau Insurance and FB Partner Group products and procedures.

Qualifications

Senior Commercial Service Center Representative Qualifications

Required

High school diploma or equivalent required.

Two to three years insurance related experience required.

Experience using Microsoft Word, Excel, and PowerPoint required.

Valid driver license with an acceptable driving record.

Designations in AINS or CIC required, or actively being pursued.

Must be willing to pursue self-development training.

P/C License required.

Preferred

Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.

One year of professional office experience is preferred.

Note: If a candidate is not identified, a Commercial Service Center Representative may be considered based on level of experience.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation details: 54743-67334 Yearly Salary


PIaa3808a1e73f-25406-40379583

Apply