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Hr Service Center Rep Jobs (NOW HIRING)

Bannerhealth

Senior Service Center Representative

$20.01 - $30.01/hr

Learn more at As a Senior Service Center Representative for Banner Plans & Networks you will take inbound calls answering member and provider questions regarding coverage, benefits, claims, and other ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinity Health

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

Trinityhealth

$13.75 - $17.75/hr

Service Center Representative Be the Connection Between Patients and Care! Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection ...

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Hr Service Center Rep information

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How much do hr service center rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hr service center rep in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What does an HR Service Center Rep do?

An HR Service Center Representative is responsible for providing support to employees and managers regarding human resources policies, procedures, and programs. They answer questions about benefits, payroll, HR systems, and employment processes, often serving as the first point of contact for HR-related inquiries. Additionally, they may assist with onboarding, offboarding, and maintaining employee records, ensuring confidentiality and excellent customer service. Their goal is to resolve issues efficiently and direct more complex cases to specialized HR staff when necessary.

What are some common challenges faced by an HR Service Center Rep and how can they be managed?

HR Service Center Representatives often encounter challenges such as managing high volumes of inquiries, handling sensitive employee information, and maintaining consistent communication with diverse employee populations. To manage these challenges effectively, it's important to develop strong organizational skills, utilize available knowledge bases and HR technologies, and prioritize confidentiality. Additionally, working closely with other HR team members and participating in regular training can help improve efficiency and keep up with evolving company policies.

What are the key skills and qualifications needed to thrive as an HR Service Center Rep, and why are they important?

To thrive as an HR Service Center Rep, you need a solid understanding of HR policies, employee relations, and customer service best practices, typically supported by a degree in human resources or a related field. Familiarity with HRIS platforms, case management systems, and ticketing tools is often required. Strong communication, problem-solving, and active listening skills help you effectively address employee inquiries and resolve issues. These skills are crucial for delivering timely, accurate support and maintaining positive employee experiences within the organization.

How do you become an HR Service Center Rep?

To become an HR Service Center Rep, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in human resources, business, or related fields. Relevant skills include strong communication, customer service, and familiarity with HR software or systems; certifications like SHRM-CP or PHR can enhance prospects. Gaining experience through internships or entry-level HR roles can also be beneficial.
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Hr Service Center Rep jobs near you
Infographic showing various Hr Service Center Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

HR Service Center Representative

Randstad

Providence, RI

$23 - $24/hr

Full-time

Posted 6 days ago

Key responsibilities

  • Address employee inquiries regarding HR policies, benefits, procedures, and employment matters.

  • Assist employees with HR tasks such as onboarding, benefit enrollments, and updating personal information.

  • Resolve issues related to payroll, benefits, and workplace policies in a timely manner.

Job description

HR Service Center Representative

Job Overview

  • Job Title: HR Service Center Representative
  • Job Type: Temporary Contract (4 months)
  • Work Location: On-Site | Providence, RI
  • Target Start Date: September 21, 2026
  • Compensation: $24.00 / hour

Position Summary Reporting to the HR Service Center Program Manager, the HR Service Center Representative serves as the frontline point of contact for employees seeking assistance with general HR-related inquiries and concerns. The representative provides high-quality customer service by addressing employee questions, resolving

salary: $23 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: Associate

Responsibilities

Key Responsibilities

  • Address inquiries regarding HR policies, benefits, procedures, and general employment matters.
  • Assist employees with HR tasks, including onboarding, benefit program enrollments (health, retirement, wellness), and personal information updates.
  • Resolve issues related to payroll, benefits, and workplace policies in a timely manner.
  • Utilize an electronic case management tool to maintain accurate records of employee interactions and resolutions for reporting purposes.
  • Educate employees on company HR policies, updates, and available self-service resources.
  • Handle sensitive employee data with strict confidentiality and discretion, adhering to privacy standards.
  • Apply critical thinking to identify when cases should be escalated to Tier 1 (senior team members) or Tier 2 (subject matter experts), communicating response expectations clearly to employees.
  • Use the HR Information System (HRIS) to reference employee data and work history.
  • Maintain high levels of employee satisfaction through prompt, courteous, and accurate support.
  • Perform other related duties as assigned.

Skills
  • Follow-up
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Patient Support

    • Qualifications
  • Years of experience: 1 year
  • Experience level: Entry Level

    • Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
    This posting is open for thirty (30) days.

Randstad USA logo

About Randstad USA

Sourced by ZipRecruiter

Our business is supporting business productivity, from matching the right people with great jobs to custom project solutions and consulting. We use innovative technologies and a passion for people to provide you with the best experience possible. We provide outsourcing, staffing, consulting and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing. We can’t wait to tell you all about it.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

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