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How much do optum call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for optum call center in Minnesota is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.85 per hour, depending on experience, location, and employer.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What are the most commonly searched types of Optum Call Center jobs in Minnesota?

The most popular types of Optum Call Center jobs in Minnesota are:

What are popular job titles related to Optum Call Center jobs in Minnesota?

For Optum Call Center jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Optum Call Center jobs in Minnesota look for?

The top searched job categories for Optum Call Center jobs in Minnesota are:

What cities in Minnesota are hiring for Optum Call Center jobs?

Cities in Minnesota with the most Optum Call Center job openings:

Optum Call Center jobs near you
Infographic showing various Optum Call Center job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,490 per year, or $17.5 per hour.

OB/GYN Physician, Outpatient - Optum, Crystal Run - Middletown, NY

UnitedHealth Group

Plymouth, MN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

189th of 895 rated healthcare providers

Job description

Description - External

Crystal Run Health, part of the Optum family of businesses, is seeking a dedicated, patient center, full-time, OBGYN Physician to join our team in the New York Suburbs.  Optum is a physician-led, patient-centered, team-based care organization that is changing the way clinicians work and live.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. 

 Position Highlights:

  • Independent practice with strong hospital affiliation offering comprehensive OBGYN services

  •  Full support team to enhance patient care and streamline clinical workflows

  • Collaborative, team-based care environment led by physicians

  • Emphasis on quality care, patient education, and long-term health outcomes

  • Engage in patient assessments, care planning, gap identification, and personalized care education

  • Empower patients to take charge of their health journey

  • Call Schedule: One weekday call shift per week and one weekend call shift per month (subject to change based on business need)

  • Mentorship & Growth: Work alongside an experienced provider offering direct supervision and mentorship-ideal for early-career physicians. PGY-3 residents are eligible for a paid mentorship opportunity.

  • All surgical operations will be accompanied by an experienced physician, ensuring support and collaboration in every procedure

Location Highlights:

  • Desirable location just outside New York City-close enough for convenience, far enough to avoid the congestion

  • Enjoy easy, stress-free parking and a scenic environment surrounded by beautiful nature

  • A perfect balance of professional opportunity and quality of life

 Primary Responsibilities:

  • Deliver comprehensive women's health services including office visits, deliveries, and surgical procedures

  •  Perform a full range of GYN procedures, including minimally invasive and robotic-assisted surgeries

  • Collaborate with specialists in GYN-Oncology, Perinatology, and NICU for integrated care

 Compensation & Benefits:

  •  Guaranteed, competitive salary with annual increases and bonus potential

  •  Relocation bonus and retention bonus available

  • Backed by the financial strength of a Fortune 5 company

  •  Robust retirement plans including employer contributions and Employee Stock Purchase Plan (ESPP)

  • Opportunities for physician partnership and performance incentives

  • Comprehensive benefits package: medical, dental, vision, CME, malpractice, STD/LTD

  • Access to extensive clinician learning and development programs

Ready to make a meaningful impact in women's health while enjoying a fulfilling lifestyle?
Apply today and join a team that values your expertise, supports your growth, and puts patients first.

What makes an Optum Career different?  

  • As the largest employer of Physicians in the country, we have a best-in-class employee experience and enable you to practice at the top of your license. We believe that better care for clinicians equates to better care for patients and provide resources and support necessary for clinician well-being.

  • We are influencing change on a national scale while still maintaining the culture and community of our local care organizations.

  • We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here as a part of Optum. Learn more at http://www.workatoptum.com/provider  

Optum NY/NJ was formed in 2022 by bringing together Riverside Medical Group, CareMount Medical and ProHealth Care. The regional alignment combines resources and services across the care continuum - from preventative medicine to diagnostics to treatment and beyond across New York, New Jersey, and Southern Connecticut. As a Patient Centered Medical Home, Optum NY/NJ can provide patient-focused medical care to the entire family. You will find our team working in local clinics, surgery centers and urgent care centers, within care models focused on managing risk, higher quality outcomes and driving change through collaboration and innovation. Together, we're making health care work better for everyone.


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.


 

Required Qualifications:

  • Unrestricted licensure in the state of New York or has New York application in process 

  • Board Certification or board eligibility in OB/GYN 

  • Active and unrestricted DEA License or ability to obtain prior to start 

Would you thrive with Optum? 

  • Do you practice evidence-based medicine? 

  • Are you seeking a practice focused on patient-centered quality care, not volume? 

  • Are you a team player - comfortable delegating and empowering teams? 

  • Are you constantly seeking better ways to do things? 

  •  Do you want to be part of something better?

Compensation for this specialty generally ranges from $278,500 - $484,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

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