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Optum Call Center Jobs in California (NOW HIRING)

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Optum CA - Orthopedic Surgeon, Redlands

Redlands, CA · On-site

$430K - $887K/yr

Shared call Q6 days coverage responsibilities include 1 hospital, which is a community hospital ... Loma Linda University Medical Center is a level 1 trauma center and is local and takes high level ...

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How much do optum call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for optum call center in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is an Optum Call Center?

An Optum Call Center job involves assisting customers, patients, or healthcare providers with inquiries related to insurance, claims, billing, prescriptions, or healthcare services. Employees handle inbound and outbound calls, provide accurate information, resolve issues, and ensure excellent customer service. Strong communication skills, attention to detail, and knowledge of healthcare processes are essential for success in this role.

What does a typical workday look like for an Optum Call Center representative?

A typical workday for an Optum Call Center representative involves handling a steady stream of incoming calls related to healthcare benefits, claims, billing inquiries, and appointment scheduling. You’ll work closely with other team members and supervisors to resolve issues and ensure quality service, often using scripts and internal systems to guide responses. Performance metrics, such as call resolution rates and customer satisfaction scores, are commonly tracked to maintain service standards. While challenging at times, the role offers the opportunity to build valuable skills in customer relations and healthcare support, providing a solid foundation for advancement within the company.

What are the key skills and qualifications needed to thrive in the Optum Call Center position, and why are they important?

To thrive as an Optum Call Center representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and occasionally healthcare-related platforms or HIPAA certification is often preferred. Outstanding active listening, problem-solving abilities, and patience help professionals excel in supporting callers. These skills are essential for resolving customer inquiries efficiently while maintaining high satisfaction and adhering to compliance standards.

What are the most commonly searched types of Optum Call Center jobs in California?

The most popular types of Optum Call Center jobs in California are:

What are popular job titles related to Optum Call Center jobs in California?

For Optum Call Center jobs in California, the most frequently searched job titles are:

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The top searched job categories for Optum Call Center jobs in California are:

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Cities in California with the most Optum Call Center job openings:

Optum Call Center jobs near you
Infographic showing various Optum Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Orthopedic Surgery - General

Optum - Redlands

Redlands, CA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Orthopedic Surgeon Physician

Optum CA is seeking an Orthopedic Surgeon Physician to join our team in Redlands, CA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Position Highlights:

  • Location covering: Redlands, CA
  • Schedule: M-F; 8:00 a.m. - 5:00 p.m. with 1-hour lunch
  • Shared call Q6 days coverage responsibilities include 1 hospital, which is a community hospital with no trauma designation
  • Hospital call is supported by in-house hospitalist for admission and management
  • Loma Linda University Medical Center is a level 1 trauma center and is local and takes high level traumas
  • 4 PAs are in the department for support
  • Approximately equal clinic and surgery patient time. 5 days a week; clinic is 2.5 days a week and surgery is 2 days a week with a half day allotted to administrative duties
  • Clinical support staff; rooming patients, vitals, RX refills, and follow up appointments
  • Direct Referrals from Optum Primary Care Network
  • EPIC EMR
  • Opportunity for surgery center ownership
  • Preferred to be comfortable in hip and knee replacement

Compensation & Benefits Highlights

  • This position offers a guaranteed base plus an annual RVU production bonus structure with no cap, and an annual incentive plan based on access and patient satisfaction
  • Comprehensive Benefits: Health, Vision, & Dental
  • Leadership Pathways and Partnership Program
  • PTO accrual increases with tenure; Year 0-5 accumulates 23 days of PTO, and observes 8 holidays where clinics are closed + 1 floating holiday
  • CME reimbursement and related time off ($4500 and 40 hours for full-time teammates)
  • Paid License renewals (CA license and DEA)
  • Malpractice Tail Coverage
  • 401k with match, Executive Savings Plan, and UHG Employee Stock Purchase Program
  • Employee Wellness Program and Volunteer opportunities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BE/BC as an Orthopedic Surgeon by ABOS
  • Unrestricted CA Physician License
  • Current CA DEA certificate required prior to start date
  • EMR Proficient
  • Excellent time management skills

Preferred Qualifications:

  • Joints focus in adult reconstruction

Client Details State CA

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