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Operations Support Analyst Jobs in California (NOW HIRING)

Ariat

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

Key accounts, EDI, new hire training, front desk coverage or any other operational support function ... Strong analytical skills required to determine possible issues, interpret data and identify ...

Ridgeline

Customer Support Analyst

San Ramon, CA · On-site

Early-career professional with a strong interest in customer support, business operations ... business analysis * Exposure to Salesforce, Atlassian, Slack, AI Tools, Google Workspace, or ...

Tristar Insurance

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users ... Operational Efficiency (40%) * Quality & User Experience (30%) * Problem Solving & Escalation (20%

Shriners Children's

IS Support Analyst I

Sacramento, CA · On-site

$25.30 - $37.96/hr

This position ensures the reliable operation of end-user devices, and communication systems that ... The Support Analyst I will provide assistance to end user request and incidents via email ...

Caterpillar

System Support Analyst

Arvin, CA · On-site

$26.10 - $33.80/hr

As a Systems Support Analyst, you will be responsible for facility IT support that impacts the Distribution Center operations. Collaboration and detailed communication with various teams as well as ...

LCI-Lawinger Consulting

IT Support Analyst

Monrovia, CA · On-site

$24 - $29/hr

BL98123; 3MMS 010119 2 Job Title: IT Support Analyst - Plant Posting Title 3 Short JD: Provide ... Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops ...

LHH US

Operations Support Specialist

Oakdale, CA · On-site

$20/hr

Operations Support Specialist (Office Admin) Location: Oakdale, CA (Onsite) Pay: $20/hour Schedule ... Strong problem-solving and analytical skills * Excellent communication and customer service skills

LHH US

Operations Support Specialist

Oakdale, CA · On-site

$20/hr

Operations Support Specialist (Office Admin) Location: Oakdale, CA (Onsite) Pay: $20/hour Schedule ... Strong problem-solving and analytical skills * Excellent communication and customer service skills

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Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for operations support analyst in California is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Operations Support Analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an Operations Support Analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an Operations Support Analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
What are popular job titles related to Operations Support Analyst jobs in California? For Operations Support Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Operations Support Analyst jobs in California look for? The top searched job categories for Operations Support Analyst jobs in California are:
What cities in California are hiring for Operations Support Analyst jobs? Cities in California with the most Operations Support Analyst job openings:
What are popular job titles related to Operations Support Analyst jobs in CA? For Operations Support Analyst jobs in CA, the most frequently searched job titles are:
Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $62,765 per year, or $30.2 per hour.

Customer Support Analyst

Ariat

San Leandro, CA • On-site

$31.25 - $33.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Ariat rating

6.2

Company rating: 6.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

About the Role
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives.
You'll Make a Difference By
  • Providing courteous and professional service to internal and external customers
  • Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise
  • Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts
  • Responding promptly to a high volume of calls, voicemails and emails daily
  • Verifying daily price and auditing of EDI and open orders
  • Quickly resolving order discrepancies
  • Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives
  • Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner
  • Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery
  • Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage
  • Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed
  • Assisting with other responsibilities based on business needs

About You
  • Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas)
  • Strong analytical skills required to determine possible issues, interpret data and identify solutions
  • Experience with order processing and management, product allocation in an EDI system
  • Knowledge of SAP or similar order entry systems
  • Understanding and appreciation of order to cash cycle
  • Experience with EDI customers preferred
  • Ability to prioritize work, handle multiple tasks and work independently of supervision
  • Detail orientated with outstanding follow-through
  • Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments
  • 2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment
  • Exceptional written, oral and face-to-face communication skills
  • Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers
  • Fast acting and capable of adapting quickly to change
  • Desire and ability to contribute to and enhance Ariat's unique culture, philosophy and core values
  • Team oriented and holds confidences
  • Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks

About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $31.25-$33.65 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat's holistic benefits package for full-time team members includes (but is not limited to):
  • Medical, dental, vision, and life insurance options
  • Expanded wellness and mental health benefits
  • Paid time off (PTO), paid holidays, and paid volunteer days
  • 401(k) with company match
  • Bonus incentive plans
  • Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email human.resources@ariat.com.
Please see our Employment Candidate Privacy Policy at www.ariat.com/careers to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

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