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Operations Support Analyst Jobs in California (NOW HIRING)

Ariat

Customer Support Analyst

San Leandro, CA · On-site

$31.25 - $33.65/hr

Key accounts, EDI, new hire training, front desk coverage or any other operational support function ... Strong analytical skills required to determine possible issues, interpret data and identify ...

College Track

Technical Support Analyst

Oakland, CA

$78K - $95K/yr

Technical Support Analyst Location: Hybrid - Oakland, CA Type: Full-time Compensation: $78,000-$95 ... and operational teams across the organization - to deliver a robust, reliable technology ...

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Operations Support Analyst information

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How much do operations support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for operations support analyst in California is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by operations support analysts, and how can they effectively address them?

Operations Support Analysts often encounter challenges such as managing high volumes of support requests, troubleshooting complex system issues, and balancing multiple priorities under tight deadlines. To effectively address these challenges, analysts benefit from strong organizational skills, clear communication with both technical and non-technical teams, and a proactive approach to problem-solving. Leveraging knowledge bases, documenting solutions, and continually updating technical skills also help ensure efficient and accurate support for operational processes.

What is the difference between Operations Support Analyst vs Business Analyst?

AspectOperations Support AnalystBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, IT, or related field; certifications like ITIL or Six Sigma are commonBachelor's degree in business, IT, or related; certifications like CBAP or PMI-PBA are beneficial
Work EnvironmentSupports daily operations, troubleshooting, and process improvements within IT or operations teamsAnalyzes business needs, documents requirements, and recommends solutions for organizational improvements
Employer & Industry UsageUsed across industries like finance, telecom, and IT for operational efficiencyCommon in consulting, finance, and corporate sectors for project and process analysis

The Operations Support Analyst focuses on maintaining and improving daily operational processes, often troubleshooting and supporting IT systems. In contrast, the Business Analyst concentrates on analyzing business needs and recommending solutions to enhance organizational performance. While both roles require similar educational backgrounds and certifications, their core responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as an operations support analyst, and why are they important?

To thrive as an Operations Support Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field, often supported by a relevant degree. Familiarity with ticketing systems, data analysis tools (like Excel or SQL), and IT service management platforms (such as ServiceNow) is typically required. Excellent communication, attention to detail, and a collaborative mindset help you excel in supporting teams and resolving operational issues efficiently. These competencies are vital for ensuring smooth business operations, minimizing downtime, and delivering effective support to internal and external stakeholders.

What does an operations support analyst do?

An Operations Support Analyst is responsible for monitoring, maintaining, and improving the efficiency of business operations within an organization. They analyze workflow processes, resolve operational issues, and provide technical support to ensure smooth day-to-day activities. Their role often involves collaborating with different departments, preparing reports, and recommending solutions to optimize performance. Additionally, they may assist in implementing new systems or technologies to enhance productivity and support organizational goals.
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What are popular job titles related to Operations Support Analyst jobs in CA? For Operations Support Analyst jobs in CA, the most frequently searched job titles are:
Operations Support Analyst jobs near you
Infographic showing various Operations Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $62,765 per year, or $30.2 per hour.

Fleet Support Analyst

Alpha Consulting Corp.

Atwater, CA • On-site

Full-time

Re-posted 12 days ago

Job description

Job Summary:
Alpha Consulting Corp. is seeking a Fleet Support Analyst to engage in the operational uptime of their fleet. The role involves live troubleshooting of hardware and software issues, interfacing with operators, and documenting troubleshooting details in Jira for the Fleet Support Engineering team.
Responsibilities:
• Point of contact for real-time escalation of fleet issues.
• Perform initial diagnosis and troubleshooting: Leverage your knowledge of autonomous vehicle systems, robotics, and software to quickly analyze telemetry data, identify potential root causes, and implement preliminary diagnostic procedures.
• Escalate unresolved issues and ensure timely intervention by higher-level teams.
• Document issue resolution processes: Capture detailed records of troubleshooting steps, findings, and solutions to inform future training and system improvements.
• Analyze historical data and identify trends: Utilize data analytics tools to identify recurring issues, predict potential problems, and proactively implement preventive measures.
• Communicate effectively and build trust: Collaborate seamlessly with diverse stakeholders, providing clear and concise updates to passengers, operators, engineers, and management teams.
• Support on-call rotation with the possibility of days, swing, and mid-shift.
Qualifications:
Required:
• Minimum 2 years of experience in technical troubleshooting, ideally within the automotive or transportation industry.
• Strong analytical and problem-solving skills with the ability to think critically under pressure.
• Excellent communication and collaboration skills, able to effectively communicate complex technical information to both technical and non-technical audiences.
• Demonstrated proficiency in data analysis and interpretation.
• Ability to work independently and manage multiple tasks concurrently in a fast-paced environment.
• Strong commitment to safety and adherence to strict quality standards.
• Prior work experience in the industry.
• Applicants must be able to work directly for Artech on W2.
Preferred:
• Experience with electric vehicle technology.
• Experience with remotely supporting vehicle troubleshooting.
• Hands-on experience with vehicle hardware.
• Experience with Linux & Python-based programming systems for fleet-level data processing.
• Experience with software that interfaces with hardware.
Company:
Alpha Consulting Corp. has been exceeding expectations in the IT, pharmaceutical, and clinical staffing business since 1994. Founded in 1994, the company is headquartered in East Brunswick, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Alpha Consulting logo

About Alpha Consulting

Sourced by ZipRecruiter

Alpha Consulting is headquartered in East Brunswick, NJ, US and operates in the consulting sector. As a high-visibility consultant in the IT and pharmaceutical services industry, they deliver comprehensive project, process, and applications management solutions to businesses across these sectors. Empowering their clients to achieve their objectives through innovative and cost-effective strategies is the core belief of Alpha. Their mission is to offer experienced consulting and IT services that help clients attain their business objectives by seamlessly bridging the gap between business goals and technology implementation.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

1994

Social media

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