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Operations Assistant information

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$11

$19

$30

How much do operations assistant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for operations assistant in Springfield, MA is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What is the role of an operations assistant?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and communication platforms to ensure smooth operations and may handle inventory, customer service, or data entry tasks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the salary of an operations assistant?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Benefits and work environment also vary by employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and ensuring smooth workflow. They often handle communication, data entry, and basic problem-solving, using tools like spreadsheets and office software to improve efficiency.

What Is an Operations Assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

How much do operations assistants make in the US?

Operations assistants in the US typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Many roles require strong organizational and communication skills, with some employers offering benefits and opportunities for advancement.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
More about Operations Assistant jobs
What are the most commonly searched types of Operations jobs in Springfield, MA? The most popular types of Operations jobs in Springfield, MA are:
What are popular job titles related to Operations Assistant jobs in Springfield, MA? For Operations Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Operations Assistant jobs in Springfield, MA look for? The top searched job categories for Operations Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Operations Assistant jobs? Cities near Springfield, MA with the most Operations Assistant job openings:
Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,077 per year, or $19.7 per hour.

Assistant Operations Manager - Manager in Training

SBM Site Services, LLC

Hartford, CT

$40K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 2 days ago

Job description

Company Description

SBM, an international facilities services company, is searching for a dynamic and energetic individual to join our Manager in Training Program. We are seeking energized individuals who thrive in a fast paced environment. As an entry-level Manager you will be join our Manager in Training Program as an Assistant Operations Manager and will be exposed to top business partners, seasoned management, and Fortune 500 clients. 


About the Company

SBM Management provides facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM to the top of facilities service providers in the industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, and Latin America, with over 7,000 dedicated and passionate employees and plans to continue global expansion in Asia, Europe and the Middle East. 

 


Job Description

About the Program

The Manager in Training Program will put you in a 3 month training program as an Assistant Operations Manager where you will quickly learn our business model and what it takes to make a site operate successfully by working with people that want you to succeed. Training and experience will include development in the following areas: 

Customer Satisfaction: Develop strategic relationships with SBM's Clients, focused on providing world class service.

Budget: Develop and manage budgets by managing inventory levels, payroll, and equipment maintenance.

Safety: Maintain the highest safety standards in our industry with on-going and comprehensive safety training.

Employee Satisfaction: Engage employees, providing training and direction ensuring they are committed to providing the very best service to our Clients.

Growth: SBM Management is a growing company, founded in 1982 with a handful of employees now employing over 7,000 people with the expectation to grow both domestically and abroad.


The Manager in Training Phases 

Month 1: The Assistant Operation Manager will learn from top to bottom what our clients expect from us and how our work is successfully completed at the client's site and what SBM is obligated to do according to the contact.

Month 2: Transition into operations and management. Learn how to follow a budget, supervise employees, build a relationship with the client and work with the SBM departments help support the site. During this phase the Assistant Operations manager will learn on a one-on-one basis how to successfully manage a site and the skills needed to succeed.

Month 3: Take more control and management of the site as an Assistant Operations Manager by putting all that you've learned to work. You may also visit with and discuss successful site practices with other local mangers. Site Selection begins: Once you graduate from the Manager in Training Program you will be transitioned to your own site, this will include a nationwide search and will require relocation. 


Core Duties and Responsibilities

Develop work schedules to ensure contracted services levels are achieved.

Inspect and evaluate physical condition of establishment for program compliance, i.e. safety, quality, and service.

Audit and maintain inventories, supplies, and equipment.

Implement organization policies and goals.

Analyze budgets to identify areas in which reductions can be made.

Participate in the development of program/process improvements.

Maintain a safe work environment for all employees by ensuring compliance with local, state, and federal regulations.

Oversee personnel who are engaged in facilities operations.

Assist with human resource concerns and issues.

The Assistant Operations Manager should have excellent public speaking skills with the ability to create and deliver large presentations to work with upper management and inspire confidence with clients and SBM Management.


Qualifications

Must be willing to relocate nationwide after completion of the 3-month training program

A Bachelor's Degree is required.

Strong problem solving skills and ability to see "the big picture."

Willingness to travel, locally and possibly nationally.

Able to pass a Motor Vehicle Record search covering the last 3 years.


Additional Information

COMPENSATION AND BENEFITS

Annual starting salary for this position is $40,000

An attractive health benefits is offered, which includes medical, dental and vision plans

Two weeks of paid vacation is provided


APPLICATION INSTRUCTIONS 

For immediate consideration, apply online.


For more information about SBM Site Services, please visit our website at www.sbmmanagement.com.   


SBM is an EEO Employer.


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