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Operations Director Jobs in Springfield, MA (NOW HIRING)

Chick-fil-A

Operations Director

Springfield, MA

$25 - $32/hr

Urgent Hiring for Talented Operations Director! Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a company that values its people and ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

pelican

Director, Operations

South Deerfield, MA · On-site

Director, Operations Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican, we engineer products that stand up to the world's toughest conditions--because the people who rely on us ...

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All JobsOperations JobsOperations Director JobsOperations Director Jobs in Springfield, MA

Operations Director information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do operations director jobs pay per year?

As of Sep 12, 2026, the average yearly pay for operations director in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What does an operations director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What are the key skills and qualifications needed to thrive as an operations director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an operations director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

Is operations a high paying job?

Operations Director roles are typically among the higher-paying management positions, with salaries varying based on industry, company size, and location. These roles often require strong leadership, strategic planning, and experience in supply chain, logistics, or process improvement. Compensation can include base salary, bonuses, and benefits, reflecting the level of responsibility involved.
More about Operations Director jobs

What are the most commonly searched types of Operations jobs in Springfield, MA?

The most popular types of Operations jobs in Springfield, MA are:

What job categories do people searching Operations Director jobs in Springfield, MA look for?

The top searched job categories for Operations Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Operations Director jobs?

Cities near Springfield, MA with the most Operations Director job openings:

Operations Director jobs near you
Infographic showing various Operations Director job openings in Springfield, MA as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,304 per year, or $51.6 per hour.

Operations Director

Springfield, MA

Chick-fil-A
Restaurants • 5 - 10K employees
Learn more about Chick-fil-Aexternal

$25 - $32/hr

Full-time

Medical, Dental, Vision, PTO

Posted 10 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,724 frontline employees who took The Breakroom Quiz

Job description

Chick-fil-A: Urgent Hiring for Talented Operations Director!

Are you looking for a dynamic work environment where teamwork and leadership thrive? Do you want to be part of a company that values its people and community? If so, Chick-fil-A is the place for you!

At Chick-fil-A, working is more than just a job; it's an opportunity to grow and develop in a positive, people-focused atmosphere. Join leading our team as an Operations Director and enjoy competitive benefits while enhancing your leadership skills in the food and beverage industry.

Key Responsibilities:

  • Lead and inspire a highly skilled team to achieve operational excellence.
  • Oversee daily restaurant operations to ensure a remarkable customer experience.
  • Implement strategies that promote team growth and community engagement.
  • Develop and coach team of leaders to execute the restaurant's vision and uphold its values.
  • Model core values of Tenacity, Integrity, Coachability, and Care.
  • Recruit, train, and grow Team Members through intentional development and mentorship.
  • Collaborate with Owner/Operator and Leadership Team to align on business strategies and long-term vision.

Why Join Us?

  • Enjoy health, dental, and vision insurance for peace of mind.
  • Take advantage of paid time off to recharge and relax.
  • Be part of a company that invests in your future and personal development.

Ideal Candidate:

  • Motivated leader with a passion for people and community.
  • Bachelor's Degree preferred
  • 3-5+ years of leadership/management experience with a proven track record of leading and developing others.
  • Excellent communication and interpersonal skills.
  • Genuine heart of caring for people, good team player
  • Possesses a willingness and desire to learn and be coached, open-minded and adaptable while taking ownership in their stake in the business.
  • Organized, detail-oriented with strong time management skills.
  • Ability to keep composure under high pressure and make decisions quickly without compromising strong communication skills.
  • Ability to drive results while maintaining a fun and loving work environment.

Schedule:

  • Monday-Saturday availability
  • 45 hours/week, up to 55 hours/week based on business needs
  • Sundays off
  • This role requires schedule flexibility to meet the needs of the business. This typically includes availability for peak periods (11 AM - 2 PM, 5 PM - 8 PM), opening and/or closing the restaurant based on need. This is important to maintain a strong understanding of daily operations and all aspects of the business. A typical week will include 5-6 days, 45-55 hours.

Join Our Team!

  • Become part of a company that values your contributions.
  • Experience a fulfilling career path with opportunities for advancement.
  • Make a difference in the lives of your team and customers every day.

Location: Springfield

Don't miss this opportunity! Apply now to be a part of the Chick-fil-A East Springfield!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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