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Operations Director Jobs in Springfield, MA (NOW HIRING)

Vixxo

Director, Financial Operations

Hartford, CT

... operations. 3) Work with different groups within the organization (accounting, finance, IT operations, etc.) and process teams to ensure alignment around processes and capabilities. 4) Communicate ...

Vixxo

Director, Financial Operations

Hartford, CT · On-site

... operations. 3) Work with different groups within the organization (accounting, finance, IT operations, etc.) and process teams to ensure alignment around processes and capabilities. 4) Communicate ...

TicketNetwork

Director DevOps

South Windsor, CT · On-site

$51.25 - $70.25/hr

Proven success in a senior leadership role, such as Director or equivalent, overseeing large-scale DevOps organizations. * Extensive experience leading CI/CD, cloud infrastructure, and DevOps ...

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Operations Director information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do operations director jobs pay per year?

As of May 29, 2026, the average yearly pay for operations director in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Springfield, MA? The most popular types of Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Operations Director jobs? Cities near Springfield, MA with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Springfield, MA as of May 2026, with employment types broken down into 80% Full Time, 12% Part Time, 4% Temporary, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $107,304 per year, or $51.6 per hour.
Program Manager - Community Service

Program Manager - Community Service

Community Partners in Action

Hartford, CT • On-site

$68K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

JOB TITLE: Program Manager, Community Service at Hartford Community Court

LOCATION: Hartford, CT

SALARY: $68,000 annually

AGENCY DESCRIPTION:

One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.

CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/

What CPA Brings to the Table:

-A culture of belonging, equity, diversity and inclusion for all employees

-Medical and Dental insurance through Cigna

-401k Eligibility after 60 Days of Employment

-Life Insurance, Short- and Long-Term Disability at NO cost to you

-Generous Vacation, Personal, and Sick Time

-13 Paid Holidays

-A commitment to employee health & wellness

-The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform

POSITION REQUIREMENTS:

Bachelor's degree in criminal justice, social science or another related field. At least three years supervisory experience in the Criminal Justice or Social Work field and experience working with the criminal justice population. Education may be substituted with experience on a year for year basis. Strong leadership, emotional intelligence, decision making, communication (verbal, written), interpersonal and organizational/prioritization skills. Exceptional time management, flexibility and adaptability. Knowledge of the court system and community providers in the Greater Hartford Community. Knowledge of crisis intervention, trauma-informed care and evidence-based practices. Efficient data management and critical analysis. Valid driver's license, clean driving record and reliable transportation required. Bilingual ability (English/Spanish) desired.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Commit to the agency's mission and program goals.
  • Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
  • Oversee direction and management of program activities and staff, ensuring fidelity of program model.
  • Lead and facilitate regular team meetings with staff and visit project sites for quality assurance.
  • Meet monthly with staff on an individual basis to review and discuss performance and professional development; ensure supervisions occur with all program staff.
  • Develop and manage community service projects, resources, and staff to support the program and CPA's cultural responsiveness and multi-lingual capacity.
  • Ensure the program is in compliance with funder contractual agreement.
  • Act as liaison between program, court, referral sources, community and contract monitor.
  • Maintain clear and open communication/collaboration with referral sources/funder network.
  • Attend Neighborhood Revitalization Zones (NRZ) meetings and community events.
  • Prepare and submit all reports in a manner consistent with program, agency and funder guidelines and ensure accuracy of data.
  • Manage and maintain fiscal resources in collaboration with Program Operations Director and Chief Financial Officer.
  • Oversee use and maintenance of CPA property (vehicles, etc.).
  • Participate in monthly Program Manager Meetings and engage in leadership opportunities.
  • Represent the agency/program at the request of the Program Operations Director.
  • As appropriate, collaborate with Human Resources Director and Program Operations Director, on employment matters including recruiting, hiring, promotions/transfers, performance management and terminations.
  • Ensure staff compliance with CPA policies and procedures regarding professional behavior, attendance, attire, etc.
  • Perform other leadership tasks and inter-agency functions as required.

REPORTS TO: Program Operations Director

An Equal Opportunity Employer Committed to Affirmative Action