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Remote Operations Jobs in Springfield, MA (NOW HIRING)

Aflac, Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

Aflac Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Broad knowledge of production management concepts, operating principles, and operational management ...

Aflac Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Broad knowledge of production management concepts, operating principles, and operational management ...

Talkiatry

Remote Therapist - Connecticut

Hartford, CT · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

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All JobsOperations JobsRemote Operations JobsRemote Operations Jobs in Springfield, MA

Remote Operations information

See Springfield, MA salary details

$9

$24

$49

How much do remote operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote operations in Springfield, MA is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $27.55 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Springfield, MA?

The most popular types of Operations jobs in Springfield, MA are:

What are popular job titles related to Remote Operations jobs in Springfield, MA?

For Remote Operations jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Springfield, MA look for?

The top searched job categories for Remote Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Operations jobs?

Cities near Springfield, MA with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,063 per year, or $24.1 per hour.

VP, Clinical Operations

Advanced Monitored Caregiving Inc.

Hartford, CT • Remote

Full-time

Posted 3 days ago

New

Job description

Position Summary

The Vice President, Clinical Operations is responsible for the strategic leadership and operational oversight of AMC Health’s clinical operations supporting Remote Patient Monitoring (RPM) and virtual care programs.

This role ensures the effective delivery of clinical services through optimized workflows, strong operational infrastructure, and collaboration with clinical leadership. The Vice President will drive clinical program performance, support high-quality patient outcomes, and ensure operational scalability as AMC Health continues to expand its virtual care offerings.

The VP will partner closely with Medical Directors, Product, Technology, Data Science, and Client Success teams to support program implementation, clinical workflow optimization, and operational excellence across the organization.

Essential Job Functions

Clinical Operations Leadership

  • Provide leadership and oversight for clinical operations supporting remote patient monitoring and virtual care programs.
  • Develop operational strategies that support scalable clinical program delivery and improved patient outcomes.
  • Ensure clinical operations are aligned with organizational goals and regulatory requirements.
  • Lead initiatives that improve operational efficiency and clinical program performance.

Clinical Program Oversight

  • Oversee the operational implementation and performance of clinical programs across multiple markets.
  • Ensure clinical teams are supported with efficient workflows, processes, and operational resources.
  • Collaborate with medical leadership to support effective care delivery models.
  • Support the expansion and scaling of clinical services as the organization grows.

Clinical Workflow Optimization

  • Evaluate and improve clinical workflows supporting patient monitoring, care coordination, and intervention.
  • Develop standardized operational procedures supporting clinical teams.
  • Identify opportunities to streamline clinical processes and improve efficiency.

Quality & Compliance

  • Ensure alignment with clinical quality standards, regulatory requirements, and organizational policies.
  • Support monitoring of clinical quality indicators and program outcomes.
  • Collaborate with compliance and clinical leadership to ensure regulatory adherence.

Data & Performance Management

  • Establish operational metrics and KPIs supporting clinical program performance.
  • Monitor performance data to identify trends and opportunities for improvement.
  • Partner with Business Intelligence and Data Science teams to develop dashboards and reporting tools.

Technology Integration

  • Support the effective use of care management systems, EHR platforms, and remote patient monitoring technologies.
  • Collaborate with Product and Technology teams to improve system functionality and clinical workflow integration.
  • Promote adoption of digital tools that enhance care delivery and operational efficiency.

Cross-Functional Collaboration

  • Partner with Medical Directors, Product, Technology, Sales, and Client Success teams to ensure successful program delivery.
  • Align clinical operations with product capabilities and client needs.
  • Contribute to strategic initiatives supporting organizational growth.

Competencies Required for the Role

  • Healthcare clinical operations leadership
  • Clinical workflow design and process optimization
  • Strategic thinking and program development
  • Data-driven decision making and operational analytics
  • Cross-functional collaboration and stakeholder management
  • Strong communication and leadership skills
  • Ability to lead distributed teams in a remote environment

Experience, Education & Technical Requirements

  • Minimum 10–12 years of healthcare leadership experience, including clinical operations management.
  • Experience managing care management, population health, telehealth, or remote patient monitoring programs preferred.
  • Demonstrated experience improving clinical workflows and operational performance.
  • Experience leading multi-site or multi-state clinical programs preferred.
  • Strong analytical and operational leadership skills.

Technology Experience

Experience with healthcare technology platforms such as:

  • Electronic Health Records (EHR) or care management systems
  • Remote patient monitoring platforms
  • Clinical workflow and documentation systems
  • Data analytics and reporting platforms (Tableau, Power BI, or similar)

Physical Demands & Work Environment

  • Primarily a sedentary role requiring prolonged computer use and virtual communication.
  • Extensive collaboration with distributed teams in a remote work environment.
  • Occasional travel may be required for leadership meetings or program initiatives.

ADA & Compliance Statement

In accordance with the Americans with Disabilities Act (ADA), this job description outlines the essential functions of the role. Reasonable accommodations may be provided to enable individuals with disabilities to perform these functions.

The incumbent is responsible for complying with all company policies, procedures, and applicable laws and regulations.

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