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Remote Operations Manager Jobs in Springfield, MA

The Whiteside Agency

IAM Operations Engineer

Hartford, CT · Remote

$126.50K - $208.70K/yr

Identity and Access Management (IAM) team within Travelers Cybersecurity organization is seeking ... Working experience of server administration and usage of remote admin tools * Good knowledge of ...

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Remote Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118K

How much do remote operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for remote operations manager in Springfield, MA is $63,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

More about Remote Operations Manager jobs
What are the most commonly searched types of Remote Operations jobs in Springfield, MA? The most popular types of Remote Operations jobs in Springfield, MA are:
What are popular job titles related to Remote Operations Manager jobs in Springfield, MA? For Remote Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Operations Manager jobs in Springfield, MA look for? The top searched job categories for Remote Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Operations Manager jobs? Cities near Springfield, MA with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $63,165 per year, or $30.4 per hour.

Document Management Operations Manager

The Whiteside Agency

Hartford, CT • On-site, Remote

$81.50K - $134.50K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
OperationsCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$81,500.00 - $134,500.00
Target Openings
1
What Is the Opportunity?
At Travelers, our Enterprise Operations teams strive to deliver differentiating customer and agent experiences, help drive top-line revenue and underwriting results, and foster a culture of innovation, collaboration, and efficiency across the Enterprise. As an Operations Manager, you will use your leadership skills and/or experience to lead a team of Operations professionals, coaching and mentoring to build a highly effective team and drive business results, executing the business strategy. The team may be comprised of virtual, hybrid, and/or onsite employees.
Familiarity with mail, imaging and workflow management is preferred. Most of the team is in the office 5 days.What Will You Do?
  • Build and foster an inclusive, engaging, and collaborative culture by encouraging and valuing diverse perspectives, creativity, and teamwork, enabling employees to bring their whole self to work.
  • Establish and communicate clear expectations and engage in timely, consistent, and effective coaching and performance management; this includes attracting, motivating, developing, and retaining talent.
  • Build and maintain positive and impactful relationships with internal and/or external partners.
  • Deliver business results through the usage of Key Performance Indicators (KPIs)/Objectives and Key Results (OKRs); proactively use data to track, analyze, and manage individual and team performance; utilize available recognition programs to highlight strong performance.
  • Monitor business operations to ensure compliance with SOX/regulatory requirements.
  • Reinforce and execute business strategy to achieve business objectives.
  • Identify and share opportunities to improve business processes and workflows; support new approaches, methods, and technologies to drive innovation aligned with the business strategy.
  • Own and model the behaviors to accept change; influence others and strategically execute implementation of change management efforts.
  • May lead or support projects and initiatives.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor's degree.
  • Two years of experience managing people or projects.
  • Four years of insurance, operations, or related experience.
  • Strong knowledge of Property and Casualty products and services.
  • Aptitude to lead and inspire team members to achieve optimal results in a highly collaborative and matrixed organization.
  • Strong written and verbal communication skills with the ability to clearly convey information to various audiences.
  • Strong relationship building skills with the ability to work both independently and collaboratively with internal and/or external partners.
  • FOR EBRM ROLES: Strong financial acumen as it relates to billing and receivable management with the ability to make financial decisions that balance customer needs and company financial expectations.
What is a Must Have?
  • One year of experience managing people or projects.
  • Two years of insurance, operations, or related experience.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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