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Remote Operations Manager Jobs in Westfield, MA (NOW HIRING)

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Broad knowledge of production management concepts, operating principles, and operational management ...

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Broad knowledge of production management concepts, operating principles, and operational management ...

Sr. Tax Manager (REMOTE)

Hartford, CT · On-site +1

$134K - $167K/yr

... MA, or remote for candidates based on the East Coast. Key Responsibilities: * Support cross ... Manage global transfer pricing documentation and ensure operational compliance across multiple ...

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Remote Operations Manager information

See Westfield, MA salary details

$32.4K

$66.3K

$123.7K

How much do remote operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote operations manager in Westfield, MA is $66,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

Can remote operations managers work remotely?

Remote operations managers can work remotely, as the role often involves overseeing processes, coordinating teams, and using digital communication tools. Many companies offer remote or hybrid arrangements for this position, especially with experience in project management and familiarity with collaboration software. However, some organizations may require on-site presence for certain tasks or meetings.

What's the average pay for a remote operations manager?

The average salary for a remote operations manager typically ranges from $70,000 to $120,000 per year, depending on experience, industry, and company size. Many remote roles also offer benefits such as flexible schedules and opportunities for leadership development.

What cities near Westfield, MA are hiring for Remote Operations Manager jobs?

Cities near Westfield, MA with the most Remote Operations Manager job openings:

Infographic showing various Remote Operations Manager job openings in Westfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $66,258 per year, or $31.9 per hour.

Manager, Operations & Finance of the Technology Transfer Office

Amherst, MA • On-site, Remote


University of Massachusetts Amherst
Colleges, Universities, and Professional Schools • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

102nd of 622 rated colleges and universities

People enjoy working here

Good employer

Recommended by students


Full-time

Re-posted 13 days ago


Job description

Manager, Operations & Finance of the Technology Transfer Office
Job no: 509450
Work type: Staff
Location: Amherst
Categories: Finance & Budget, Hybrid, Remote, Full Time, PSU A
Title: Manager, Operations & Finance of the Technology Transfer Office
Executive Area: Research and Engagement
College/School/MBU: Corporate Engagement
Department: Technology Transfer Office
Work Location: Amherst
Schedule: Full Time
Work Arrangement: Hybrid or Remote
Job Summary
The Manager, Operations & Finance of the Technology Transfer Office (TTO) serves as the primary operational and financial administrator for the office's technology commercialization activities. This position is responsible for both the management and direct execution of complex financial, budgeting, intellectual property, compliance, and reporting functions in collaboration with TTO leadership, staff, university stakeholders, and external counsel. Responsibilities include managing and maintaining intellectual property records throughout the lifecycle process, monitoring agreements and license compliance, supporting federal reporting requirements, and ensuring adherence to university policies and external regulations. This position supports operational planning, documentation and data management, and continuous improvement initiatives.
Essential Functions
Collaborates with the TTO Director to implement strategic initiatives, refine office policies, and enhance workflows. Monitors and maintains IP management, contract tracking, and data systems. Manages office operations, including inventory, records, and administrative processes; supports TTO website coordination and general information requests. Ensures effective day-to-day operations and high-quality execution of TTO activities and events.
Manages operational and patent budget administration, including forecasting, monitoring, analysis, and reporting, to support effective financial planning and resource allocation. Ensures compliance with University IP policies and applicable financial guidelines. Manages and directly administers the legal and operational expense processes, including invoicing, fund collection, disbursements, and royalty revenue distribution. Administers the financial and administrative processes related to purchase orders, legal billing, vendor payments, and travel arrangements by coordinating timelines, funding sources, payees, and payment requirements. Maintains the integrity of financial records, performs associated reconciliation and recordkeeping activities, and facilitates the timely execution of financial obligations in support of program activities.
Manages the University's IP portfolio, overseeing and directly administering the lifecycle of invention disclosures, patent filings, prosecution, maintenance, and copyright registrations, partnering with TTO staff and external legal counsel. Ensures compliance with filing requirements, contractual obligations, and deadlines while monitoring portfolio status. Serves as the primary administrative liaison with external counsel to relay information, monitor progress, and manage the assignment of matters to approved law firms in accordance with established guidelines. Escalates complex issues to appropriate stakeholders, with content decisions and approvals remaining with TTO leadership and legal counsel.
Oversees institutional compliance with sponsor intellectual property obligations and associated reporting requirements, ensuring adherence to contractual terms and regulatory timelines. Manages and directly performs the preparation, review, and submission of required documentation, including invention reports, confirmatory licenses, and DD882s, and federal reporting through systems such as iEdison. Collaborates with faculty, post-award administration, and external agencies to ensure accurate, timely, and compliant reporting. Monitors annuity and maintenance fee administration through external vendors.
Provides guidance on intellectual property processes and requirements; responds to internal and external inquiries; supports collaboration among TTO staff and stakeholders to advance operational and commercialization objectives.
Manages intellectual property records and data administration, ensuring the accuracy and integrity of agreements, invention disclosures, licensing activity maintained in TTO systems. Develops, prepares, and analyzes reports on patents, licensing, compliance and operational activities to support operational planning and stakeholder decision-making. Monitors and administers licensee performance and compliance with financial and non-financial obligations, reporting requirements, and agreement terms. Supports supervision of TTO staff through coordination of team activities, administration of time and attendance and assistance with personnel-related administrative functions. Oversees and directly administers licensee reimbursement activities
Other Functions
Performs other duties as assigned.
Minimum Qualifications
Bachelor's degree with four (4) years of relevant experience.
Experience managing budgets and financial operations.
Excellent communication (verbal and written) and interpersonal skills, with a focus on collaboration.
Outstanding organizational skills, high level of attention to detail, analytical ability, able to work on multiple projects simultaneously, capable of self-direction, ability to deal diplomatically with people at all levels, solid decision-making skills, and judgment.
Demonstrated ability to work both independently and in a team environment, ensuring tasks are completed within deadlines.
Intermediate proficiency with MS Office Applications, including Excel and Word.
High degree of discretion; experience managing confidential information.
Preferred Qualifications
Experience in operations and financial management in a university technology transfer or research environment.
Thorough knowledge of IP management and compliance requirements in a university setting.
Thorough knowledge of IP protection.
Thorough knowledge and understanding of the University's Intellectual Property Policy.
Thorough knowledge or familiarity with the Bayh-Dole Act.
Familiarity with Kuali or other research administrative platform.
Experience using the Inteum/Minuet database or other database programs.
General knowledge of the University's Summit Finance system.
Knowledge of the NIST/iEdison reporting system.
Working Conditions
Work is performed in a standard office or indoor university environment and involves minimal physical exertion.
Work Schedule and Work Arrangement
Monday - Friday, 8 am - 5 pm, 37.5 hours per week.
This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is
subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Additional Details
This position is subject to final budgetary and administrative approval.
Salary Information
Pay Grade: PSSAP Grade 27
Click here to view the Professional Staff hiring ranges.
Special Instructions for Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.
This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.
Advertised: 14 Jul 2026 Eastern Daylight Time
Applications close: 18 Oct 2026 Eastern Daylight Time
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