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Operations Performance Manager Jobs in Westfield, MA

Citi Trends

Store Manager

Springfield, MA

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Assistant Manager

East Hartford, CT · On-site

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Springfield, MA · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

West Springfield, MA · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

West Springfield, MA · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Assistant Manager

East Hartford, CT · On-site

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Coreandmain

Mgr, Branch Operations I

Springfield, MA

$55K - $90K/yr

Job Summary Lead the operation of a small volume distribution center in support of company goals ... Manages performance of DC management and associates and recognizes, trains, coaches, counsels, and ...

Core and Main LP

Mgr, Branch Operations I

Springfield, MA · On-site

$55K - $90K/yr

Job Summary Lead the operation of a small volume distribution center in support of company goals ... Manages performance of DC management and associates and recognizes, trains, coaches, counsels, and ...

Walgreens

Pharmacy Operations Manager

Springfield, MA · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Windsor Locks, CT · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Chicopee, MA · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Chicopee, MA

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Westfield, MA

Operations Performance Manager information

See Westfield, MA salary details

$32.4K

$66.3K

$123.7K

How much do operations performance manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for operations performance manager in Westfield, MA is $66,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Westfield, MA?

For Operations Performance Manager jobs in Westfield, MA, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Westfield, MA look for?

The top searched job categories for Operations Performance Manager jobs in Westfield, MA are:

What cities near Westfield, MA are hiring for Operations Performance Manager jobs?

Cities near Westfield, MA with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Westfield, MA as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $66,258 per year, or $31.9 per hour.

Business Performance Analyst - Operations

All States Construction, Inc.

West Springfield, MA • On-site

Full-time

Posted 11 days ago

Key responsibilities

  • Partner with Operations leadership to analyze and report on financial and operational performance metrics.

  • Develop financial models and conduct profitability analyses to support business decisions such as capital investments, pricing, and resource planning.

  • Create and maintain KPI scorecards, dashboards, and deliver insights during business reviews to monitor performance and identify opportunities for improvement.

Job description

Application Instructions
Please submit your resume for consideration. Review the job description and ensure all required fields are completed when submitting your application. Qualified candidates will be contacted regarding the next steps in the hiring process.
Position Description
About
All States Materials Group ® is a regional leader in road building, pavement preservation and distribution of road materials. We see the exciting in what most take for granted: the roads we drive on every day. We strive to be the best at what we do, and we seek to do it better every day, in a safe, environmentally responsible, and technologically advanced way.
Job Summary
The Business Performance Analyst partners with Operations leadership to improve financial performance, operational effectiveness, and data-driven decision-making across the Materials and Construction divisions, including quarry, hot mix asphalt plant, paving, and surface treatment operations.
This role translates financial and operational data into actionable insights that support business strategy, capital investments, pricing, resource planning, profitability improvement, and continuous improvement initiatives.
The successful candidate will bring strong financial acumen, analytical curiosity, and the ability to partner with Operations, Finance, Sales, Procurement, Equipment, IT, and other stakeholders to develop scalable reporting, forecasting, and business intelligence solutions.
Key Responsibilities:
Strategic Business Partnership
  • Serve as a trusted advisor to Operations leadership by providing financial and operational insights that support strategic decision-making.
  • Collaborate with business leaders to identify opportunities for revenue growth, margin expansion, cost reduction, and productivity improvements.
  • Serve as the voice of the business by translating operational and financial requirements into technology-enabled reporting and decision-support solutions.
  • Influence business decisions through data-driven recommendations and proactive identification of risks and opportunities.
  • Lead cross-functional discussions regarding business performance, operational trends, and strategic initiatives.

Financial & Operational Analysis
  • Own the analysis and reporting of key operational and financial performance metrics across business units.
  • Develop financial models to support capital investments, pricing strategies, acquisitions, resource planning, and business development initiatives.
  • Conduct profitability analyses by customer, product, project, market, and business segment.
  • Perform root cause analysis on operational and financial variances and recommend corrective actions.
  • Support annual budgeting, forecasting, and long-range planning processes.

Performance Management
  • Develop and maintain KPI scorecards and executive dashboards that provide visibility into operational performance and financial outcomes.
  • Monitor key business trends and communicate risks, opportunities, and performance drivers to leadership.
  • Lead monthly and quarterly business reviews by delivering actionable insights and performance recommendations.
  • Track strategic initiatives and evaluate achievement of expected financial and operational benefits.

Business Intelligence & Analytics
  • Identify opportunities to improve reporting processes, data quality, and system capabilities through collaboration with cross-functional departments such as IT, Accounting and Operations.
  • Partner with IT and technical resources to develop, enhance, and maintain reporting and analytics solutions that support business objectives.
  • Translate complex operational and financial data into meaningful insights and executive-level recommendations.
  • Champion a culture of data-driven decision making by helping leaders access, understand, and utilize business insights effectively.
  • Participate in ERP, business intelligence, and digital transformation initiatives by helping define business requirements, testing solutions, and driving user adoption.

Data Governance & Continuous Improvement
  • Ensure integrity, consistency, and accuracy of financial and operational data through validation, reconciliation, and governance processes.
  • Establish and maintain reporting standards, documentation, and best practices.
  • Identify opportunities to streamline business processes through automation, reporting enhancements, and improved analytical tools.

Position Requirements
Qualifications:
  • Bachelor's degree in Finance, Accounting, Economics, Business Analytics, Data Analytics, or related field.
  • 4-7+ years of experience in FP&A, business analytics, operational finance, business intelligence, or strategic analysis roles.
  • Experience supporting operational business units in quarry, hot mix asphalt plant, paving, surface treatment, construction materials, manufacturing, distribution, or industrial environments preferred.
  • Experience partnering directly with senior leadership and operational stakeholders.

Technical Skills
  • Experience working with reporting, business intelligence, analytics, or ERP systems. Ability to learn new technologies and partner effectively with technical resources to develop reporting and analytical solutions.
  • Understanding of how data, systems, and business processes interact to support reporting and decision-making. Ability to work collaboratively with IT teams to improve data availability, reporting capabilities, and process automation.
  • Knowledge of data warehousing concepts, data modeling, and analytics best practices.

Core Competencies
  • Exceptional business acumen with the ability to connect operational performance to financial outcomes.
  • Strategic thinker with strong problem-solving and critical-thinking skills.
  • Ability to translate complex data into clear, impactful business recommendations.
  • Strong executive presence and communication skills, with the ability to influence stakeholders at all levels of the organization.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated leadership in driving business improvement initiatives through analytics and insights.
  • High level of intellectual curiosity, accountability, and ownership.

Equal Opportunity Employer
The Company maintains a policy of non-discrimination and is fully committed to the principles of equality in employment and opportunity for all employees. It is the continuing policy to recruit and employ the best qualified individuals without discrimination because of race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital or partnership status, status as a victim of domestic or sexual violence or stalking, pregnancy, physical or mental disability, protected military or veteran status, and/or any other protected characteristic as established by law.
This policy of Equal Employment Opportunity applies to all policies and procedures relating to personnel actions such as, but not limited to, recruitment and hiring, working conditions, benefits and compensation, training, apprenticeship, performance appraisals, promotion, transfer, discipline, termination and any and all other terms and conditions of employment. Decisions with regard to the above will be based on job related criteria, individual merit and qualifications.
It is the policy of the Company not to discriminate on the basis of gender, age, race, color, religious creed, national origin, sexual orientation, gender identity or expression, marital or partnership status, status as a victim of domestic or sexual violence or stalking, physical or mental disability, and/or protected military or veteran status or other protected bases with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at the Company. The Company will continue to take affirmative action to employ and advance in employment women, minorities, individuals with disabilities, and protected veterans and to treat qualified individuals without discrimination based upon their gender, race, sexual orientation, gender identity, physical or mental disability, or protected veteran statuses, in all employment practices.

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