ZipRecruiter

Log In

1

Operations Performance Manager Jobs in Westfield, MA

Citi Trends

Assistant Store Manager

Springfield, MA · On-site

Summary ofKey Responsibilities Store Operations & Performance * Support daily store operations to ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Viant

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

... performance objectives. Create a culture that strives for perfect fill-rates and zero defects ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Citi Trends

Assistant Manager

West Springfield, MA · On-site

Summary of Key Responsibilities Store Operations & Performance * Support daily store operations to ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

... performance objectives. Create a culture that strives for perfect fill-rates and zero defects ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Citi Trends

Assistant Manager

West Springfield, MA · On-site

Summary of Key Responsibilities Store Operations & Performance * Support daily store operations to ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

medplast

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

... performance objectives. Create a culture that strives for perfect fill-rates and zero defects ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

medplast

Operations Manager

Chicopee, MA

$100 - $135K/hr

... performance objectives. Create a culture that strives for perfect fill-rates and zero defects ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... employee performance. * Provides input into termination, compensation, and promotion decisions ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

$104K/yr

Position Summary: The Operations Manager is responsible for ensuring the highest standard of ... performance.Provides input into termination, compensation, and promotion decisions.Assist in the ...

Citi Trends

Assistant Store Manager

Springfield, MA · On-site

Summary of Key Responsibilities Store Operations & Performance * Support daily store operations to ... Time Management & Prioritization * Adaptability in a Fast-Paced Retail Environment Why Join Citi ...

Murphy Road Recycling

Operations Manager

Hartford, CT · On-site

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... employee performance. * Provides input into termination, compensation, and promotion decisions ...

CVS Health

Operations Manager

Longmeadow, MA · On-site

$20 - $34/hr

... and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an ...

CVS Health

Operations Manager

Granby, MA · On-site

$20 - $34/hr

... and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an ...

New

CVS Health

Operations Manager

Hartford, CT · On-site

$21.94 - $35.94/hr

... and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an ...

Stark Tech

Operations Manager

East Granby, CT · On-site

By fostering collaboration across departments and managing key performance indicators, this position ultimately aims to enhance the companys profitability, operational excellence, and long-term ...

Valence

Operations Manager

West Springfield, MA · On-site

$100K - $120K/yr

... day operations. * Ensure personnel are operating the company Quality Management System to drive ... Conduct performance appraisals and provide coaching and guidance to direct reports and supervisors ...

previous page

Showing results 41-60

All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Westfield, MA

Operations Performance Manager information

See Westfield, MA salary details

$32.4K

$66.3K

$123.7K

How much do operations performance manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for operations performance manager in Westfield, MA is $66,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Westfield, MA? For Operations Performance Manager jobs in Westfield, MA, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Westfield, MA look for? The top searched job categories for Operations Performance Manager jobs in Westfield, MA are:
What cities near Westfield, MA are hiring for Operations Performance Manager jobs? Cities near Westfield, MA with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Westfield, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $66,258 per year, or $31.9 per hour.

Assistant Store Manager

Citi Trends

Springfield, MA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Citi Trends rating

4.1

Company rating: 4.1 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Job description

About Citi Trends

Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.

Summary ofKey Responsibilities

Store Operations & Performance

  • Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
  • Monitor sales activity and provide guidance to associates to deliver excellent customer service
  • Assistwith inventory control, inventory transactions, and shrink prevention efforts
  • Ensure compliance with Citi Trends policies, procedures, and operational standards

Team Leadership & Staffing

  • Supervise and support store associates in sales, inventory, cash handling, and customer service
  • Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
  • Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention
  • Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

  • Maintain a safe, organized, and customer-focused store environment
  • Reinforce adherence to company policies, procedures, and loss prevention standards
  • Support consistent execution of merchandising, operational, and visual standards
  • Performadditionalduties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • High school diploma or equivalent required
  • 2-4 years of experience as an Assistant Manager or similar retail leadership role
  • 3-5 years of overall retail experience preferred
  • Strong communication, organizational, and people leadership skills
  • Ability to work a flexible schedule, including nights and weekends
  • Ability to perform basic math calculations, including percentages

Key Competencies

  • People Leadership & Team Development
  • Hiring & Recruiting Support
  • Customer-Focused Execution
  • Operational Accountability
  • Time Management & Prioritization
  • Adaptability in a Fast-Paced Retail Environment

Why Join Citi Trends

Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Ifyou'reready to grow your leadership skills, support hiring and team development, and make an impact in your store-Citi Trends is the place for you.

Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable laws.

What Citi Trends employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply