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Remote Operations Jobs in Springfield, MA (NOW HIRING)

Finalsite

Head of Revenue Operations

Glastonbury, CT · On-site +1

... Remote - Anywhere within the US RESPONSIBILITIES Revenue Funnel Ownership & Cross-Functional ... Translate operational data into the metrics a PE sponsor expects, including the ARR bridge ...

Finalsite

Head of Revenue Operations

Glastonbury, CT · Remote

... Remote - Anywhere within the US RESPONSIBILITIES Revenue Funnel Ownership & Cross-Functional ... Translate operational data into the metrics a PE sponsor expects, including the ARR bridge ...

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Remote Operations information

See Springfield, MA salary details

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$24

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How much do remote operations jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote operations in Springfield, MA is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $27.55 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Springfield, MA?

The most popular types of Operations jobs in Springfield, MA are:

What are popular job titles related to Remote Operations jobs in Springfield, MA?

For Remote Operations jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Springfield, MA look for?

The top searched job categories for Remote Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Operations jobs?

Cities near Springfield, MA with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,063 per year, or $24.1 per hour.

Sr. Systems Analyst - Remote

Bloomfield, CT • On-site, Remote

NAVA Software Solutions
IT Services • 51 - 200 employees
Learn more about NAVA Software Solutionsexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

NAVA Software solutions is looking for a Sr. Systems Analyst
Details:
Sr. Systems Analyst
Location: Remote
Duration: 6-12 months
What You Will Do:
  • Preparation and documentation for testing
  • Identifying issues and potential solutions, managing defects, troubleshooting of issues
  • Supporting and monitoring production software releases

Skills and Experience You Will Need:
Experience with the following:
  • Prepare and maintain documentation that defines operational procedures, describes client requirements, and shares relevant analysis outcomes with internal and external stakeholders
  • Participate in functional and technical design discussions for new features and system changes
  • Validate new Web UI and Services processes
  • Prepare test plans and build appropriate test cases
  • Perform analysis and document results
  • Manage defect resolutions, warranty releases
  • Propose enhancements and process improvements
  • Support deployments with smoke testing in multiple environments
  • Volume, performance, regression testing as required
  • Conduct necessary testing and in-depth business analysis to find and resolve any potential issues prior to deploying into the production environment.
  • Constructively present testing results and propose adjustments that will improve results for our clients/vendors and strengthen our ongoing partnership.
  • Monitor, audit, and report on the processing of newly implemented trading partners to confirm their successful transition to the production environment.
  • Partner with other IT teams for process improvements
  • Monitor the production client setups and proactively prioritize, communicate, and resolve any process or system issues.
  • Partner with other IT teams to implement enhancements and defect fixes.
  • Partner with other IT teams to find and eliminate errors.
  • Build and maintain positive working relationships with internal colleagues (including IT, Sales and Marketing, and Operations) and external contacts
  • Support Manager with team goals and corporate strategies as well as assist with the training and coaching of other staff
  • IVR and Contact center experience.
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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