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Operations Director Jobs in Springfield, MA (NOW HIRING)

Prime Outlets

Supervisor, Operations

West Hartford, CT

$58.89K - $96.99K/yr

The Operations Supervisor will assist Operations Director to oversee all operational functions, projects, construction, and contracted services at the center among other things. PRINCIPAL ...

ReadyCT

Director of Operations

Hartford, CT · On-site

$120K/yr

Director of Operations Location: 350 Church Street, 10th Floor, Hartford, CT 06103 Salary Range: $120,000+ (commensurate with experience) ReadyCT is seeking a dynamic, multi-talented director of ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

flowcontrol

Director of Operations

Northampton, MA

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

Burger King

Director of Operations

Hartford, CT

Director of Operations (Burger King) Reports to: Sr. VP of Operations The Director of Operations will play a critical role in building Rackson's operational capabilities by leading their geographic ...

Flow Control Group

Director of Operations

Northampton, MA · On-site

$125K - $150K/yr

Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and quality operations to uphold Purity One's standards of precision and GMP compliance. * Strategic ...

Millstone

Director of Operations

Bloomfield, CT · On-site

We are seeking a strategic and results-driven Director of Operations to lead our Bloomfield, CT and Willington, CT medical device testing and manufacturing facilities. This role is responsible for ...

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Operations Director information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do operations director jobs pay per year?

As of May 30, 2026, the average yearly pay for operations director in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Director, and why are they important?

To thrive as an Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or supply chain management. Familiarity with ERP systems, data analytics tools, and project management certifications like PMP are commonly required. Exceptional leadership, problem-solving, and communication skills help drive team performance and organizational change. These skills and qualities are crucial for ensuring efficient business operations, achieving strategic goals, and sustaining competitive advantage.

How does an Operations Director typically collaborate with other departments to drive organizational success?

An Operations Director works closely with leaders from departments such as finance, human resources, sales, and IT to ensure organizational goals are met efficiently. This collaboration often involves regular cross-functional meetings, joint planning sessions, and aligning operational strategies with broader business objectives. By fostering open communication and building strong relationships across teams, the Operations Director helps identify process improvements, solve bottlenecks, and support company-wide initiatives. This cross-departmental teamwork is essential for streamlining operations and achieving sustainable growth.

What does an Operations Director do?

An Operations Director is responsible for overseeing the daily operations of a company or organization, ensuring that business processes run efficiently and effectively. They develop and implement operational policies, manage budgets, and work closely with other executives to align operations with the organization’s strategic goals. Operations Directors also lead teams, monitor key performance indicators, and drive continuous improvement initiatives to enhance productivity and profitability.

What is the difference between Operations Director vs Operations Manager?

AspectOperations DirectorOperations Manager
ResponsibilitiesOversees multiple departments, sets strategic goals, and manages overall operationsManages daily operations within a specific department or area
Required CredentialsBachelor’s degree, often MBA, extensive experience in operationsBachelor’s degree, relevant experience in operations management
Work EnvironmentExecutive-level, strategic planning, cross-departmental coordinationTeam leadership, process management, operational oversight
Industry UsageCommon in large organizations and corporationsFound in organizations of all sizes, more operational focus

The Operations Director typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on managing daily operations within specific areas. Both roles require relevant experience and credentials, but the Operations Director operates at a broader, more strategic level.

More about Operations Director jobs
What are the most commonly searched types of Operations jobs in Springfield, MA? The most popular types of Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Operations Director jobs? Cities near Springfield, MA with the most Operations Director job openings:
Operations Director jobs near you
Infographic showing various Operations Director job openings in Springfield, MA as of May 2026, with employment types broken down into 80% Full Time, 12% Part Time, 4% Temporary, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $107,304 per year, or $51.6 per hour.
Supervisor, Operations

Supervisor, Operations

Simon Property Group, Inc.

Hartford, CT • On-site

$58.89K - $96.99K/yr

Full-time

Posted 15 days ago

Simon Property Group rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

62nd of 153 rated real estate companies

Job description

Job Location:
Westfarms
PRIMARY PURPOSE:
The Operations Supervisor works closely with the mall staff in maximizing the customers shopping experience and tenant sales by working to ensure a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Supervisor will assist Operations Director to oversee all operational functions, projects, construction, and contracted services at the center among other things.
PRINCIPAL RESPONSIBILITIES:
The successful candidate's responsibilities will include, but not be limited to:
  • Monitors cleaning services provided through contracts that require rigorous oversight.
  • Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation
  • Reads and interprets paper- or computer-based engineering drawings and schematic diagrams
  • Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs
  • Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs
  • Works with security and local officials to plan and oversee a fire safety program.
  • Supports preparation for emergency and disaster response
  • Assist in the development of expense, energy and capital budgets
  • Manage Property Operating Expenses within or below budgeted levels
  • Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.
  • Oversees contractors performing capital work
  • Interacts with Portfolio Director of Operations and Energy Services
  • Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria
  • May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials
  • Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD
  • Develop staff members by enhancing their roles and broadening their experiences.
  • Give recognition for good performance and effectively counsel poor performance.
  • Complete performance reviews with thorough and objective feedback
  • Resolve tenant lease and non-lease concerns related to facility operations
  • Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)
  • Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives
  • Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations
  • Manage operations purchasing program and asset inventory
  • Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy

MINIMUM QUALIFICATIONS:
  • High School Diploma or GED required
  • Three years of experience in facility/maintenance operations in a supervisory position.
  • Ability to communicate effectively both orally and in writing
  • Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property
  • Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner
  • Valid Driver's License
  • Ability to lift and carry up to 50 pounds

The salary range for this position is $58,893.30 - $96,989.65. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.

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