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Operations Assistant Jobs in Amherst, MA (NOW HIRING)

Aerotek

Assistant Operator

Holyoke, MA

$20.92 - $24.33/hr

Assistant Operator In this role, you will be trained by our team to ensure you are set up for ... Monitor machine operations. Essential Skills * Experience operating machinery. * Experience in a ...

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All JobsOperations JobsOperations Assistant JobsOperations Assistant Jobs in Amherst, MA

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See Amherst, MA salary details

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How much do operations assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for operations assistant in Amherst, MA is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.02 per hour, depending on experience, location, and employer.

What is the role of an operations assistant?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and communication platforms to ensure smooth operations and may handle inventory, customer service, or data entry tasks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the salary of an operations assistant?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Benefits and work environment also vary by employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and ensuring smooth workflow. They often handle communication, data entry, and basic problem-solving, using tools like spreadsheets and office software to improve efficiency.

What Is an Operations Assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

How much do operations assistants make in the US?

Operations assistants in the US typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Many roles require strong organizational and communication skills, with some employers offering benefits and opportunities for advancement.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
More about Operations Assistant jobs
What are the most commonly searched types of Operations jobs in Amherst, MA? The most popular types of Operations jobs in Amherst, MA are:
What job categories do people searching Operations Assistant jobs in Amherst, MA look for? The top searched job categories for Operations Assistant jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Operations Assistant jobs? Cities near Amherst, MA with the most Operations Assistant job openings:
Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Amherst, MA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,598 per year, or $19.5 per hour.
Operations Assistant

Operations Assistant

Premier Trailer Leasing

Charlton, MA • On-site

Full-time

Re-posted 16 days ago

Job description

Description
WHO WE ARE:
Premier Trailer Leasing is a 'USA Today Top Work Places' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment and chassis with an inventory of 70,000 trailers and a growing network of locations across the United States. At Premier you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!
JOB SCOPE:
This position requires strong analytical and technical abilities, and requires fast, but carefully thought-out results to exceed customer expectations. You will be a champion of customer service and help Premier Trailer Leasing meet operational and organizational financial objectives. You will be accountable for performance and results by applying operating principles and controlling the work process in a fast-paced environment.
This is an on-site position at a Premier branch office in Charlton, MA. Position also includes Company-paid travel to provide coverage for other Premier branch locations nationwide.
TASKS AND RESPONSIBILITIES:
  • Inspection of trailers making sure they are safe as well as meeting Federal Highway Guidelines and other industry regulation compliant.
  • Generating customer rental agreements.
  • Coordinate all work performed on trailers with vendors as well as ensure the work performed follows Premiers' policies and procedures.
  • Manages and reconciles all equipment inventory both out-bound and in-bound gate activity daily.
  • Assist in the transportation of equipment between branches as well as to customers and vendors.
  • Ensure all customers have the proper insurance before renting a trailer.
  • Assist with Accounts Receivable collections.
  • Daily administrative paperwork and filing.
  • Company-paid travel to provide coverage for other Premier branch locations nationwide.
  • Assist in answering phones and responding to emails and questions from customers.

KNOWLEDGE, SKILLS, and ABILITIES:
  • Interpersonal Skills: Ability to communicate with others in a sincere and helpful manner while simultaneously building credibility and rapport.
  • Conscientiousness: Ability to be responsible, dependable, and persistent and achievement oriented in completing job tasks.
  • Customer Service: Ability to meet and/or exceed customers' expectations regarding quality and consistency of service provided.
  • Decision Making Ability/Decisiveness: Ability to make decisions quickly based on available information by taking action and staying the course of the decided action.
  • Safety Awareness: Ability to follow regulations and procedures, check equipment and recognize hazards to insure personal and public safety as well as utilize all Premier Trailer Leasing issued safety equipment.
  • Verbal Communication Skills: Ability to express/present ideas or information through the use of the spoken word via telephone or face-to-face.
  • Written Communication Skills: Able to express ideas clearly in documents that have basic organization structure and grammar.
  • Problem Solving/Diagnosis Skills: Ability to examine all possible problems by collecting evidence and weighing factual information.
  • Mechanical Aptitudes: Working knowledge of basic mechanical principles, operations and functioning.

MINIMUM REQUIREMENTS:
  • Preferred: BA degree or 2 years' experience in the trailer leasing industry.
  • Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and organized.
  • Ability to relocate within 12-18 months of joining the team to support Premier branches nationwide. Company-paid relocation package provided.

PHYSICAL REQUIREMENTS:
  • When needed physically inspect trailers inside and out. (Must get in the trailer as well as underneath the trailer.)
  • Walking up and down flights of stairs as needed as well as continually walking the yard.

TECHNOLOGY SKILLS: Proficiency in Microsoft Office Suites - Word, Excel, PowerPoint and Outlook.
**Check out our Employee Benefits here**

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