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Bank Operations Manager Jobs in Springfield, MA (NOW HIRING)

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage ...

TD Bank Group

Store Manager I - Amherst

Amherst, MA · On-site

$72K - $108K/yr

Requires business, banking and bank operational process management knowledge and expert knowledge of the risk profile for team processes supported, strong knowledge in identifying, tracking and ...

Berkshire Bank

Branch Manager I

Glastonbury, CT · On-site

$55K - $102K/yr

Regional Manager Status: Exempt/Officer Grade: 10 Salary Range: $55,588 - $102,474 Actual ... Branch Operations & Compliance • Oversee branch operations audit process. • Follow all bank ...

Berkshire Bank

Branch Manager I

Hebron, CT · On-site

$55K - $102K/yr

Regional Manager Status: Exempt/Officer Grade: 10 Salary Range: $55,588 - $102,474 Actual ... Branch Operations & Compliance • Oversee branch operations audit process. • Follow all bank ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

loomis

Operations Supervisor

Westfield, MA

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

Loomis

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

In fact, many of our company's managers, vice presidents, and corporate executives started out in ... Experience in banking or retail cash, and ATM operations preferred. * Excellent computer skills and ...

TD Bank Group

Store Manager II - Ludlow

Ludlow, MA · On-site

$91K - $136K/yr

Requires deep expert knowledge of the business, banking and bank operations * Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes ...

Td

Store Manager I - Amherst

Amherst, MA · On-site

$72K - $108K/yr

Requires business, banking and bank operational process management knowledge and expert knowledge of the risk profile for team processes supported, strong knowledge in identifying, tracking and ...

Td

Store Manager II - Ludlow

Ludlow, MA · On-site

$91K - $136K/yr

Requires deep expert knowledge of the business, banking and bank operations * Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes ...

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Bank Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118K

How much do bank operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for bank operations manager in Springfield, MA is $63,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What does a bank operations manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the key skills and qualifications needed to thrive as a bank operations manager?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What job categories do people searching Bank Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Bank Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Bank Operations Manager jobs?

Cities near Springfield, MA with the most Bank Operations Manager job openings:

Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,234 per year, or $30.4 per hour.

Branch Supervisor

New Valley Bank & Trust

Springfield, MA • On-site

$23 - $31/hr

Full-time

Posted 13 days ago

Job description

What will you do?
The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions; opening accounts as well as account and person maintenance.
ESSENTIAL FUNCTIONS
  • Supervision of Banking Specialists I & II and the daily running of the teller line.
  • Oversight of assigned branch operations in the absence of branch management.
  • Assist in the daily operations of the assigned branch including deposits, withdrawals and other financial interactions.
  • Assist staff members with complex transactions and the resolution of customer issues.
  • Engage customers while establishing deposit accounts, and accurately processes teller transactions and ancillary services.
  • Sell and cross sell bank products.
  • Collaborate with Banking Specialists I and II to assist in daily branch office activities including balancing and the auditing responsibilities of vaults and ATMs; comply with bank operations and security procedures by participating in dual control functions.
  • Oversee and assist in the training of new branch staff and development of current staff; cross train as needed.
  • Assist in the growth and management of the branch portfolios
  • Adhere to established New Valley Bank and Trust customer service standards.
  • Collaborate with other departments to ensure quality and efficiency of service.
  • Deliver a positive customer experience.
  • Perform other related duties as assigned.

Education
  • High school diploma or equivalent required.

Skills, Experience and Abilities
  • 3-5 Years of progressive retail banking knowledge and experience.
  • Supervisory or team lead experience preferred.
  • Cash handling and customer service experience in a financial institution
  • Experience in establishing deposit and loan accounts preferred.
  • Adaptability and Flexibility
  • Customer focus
  • Quality

Physical Requirements
  • Ability to stand or sit for extended periods
  • Ability to lift and transport bags of coin and currency to appropriate vaults and cash drawers

Apply