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Office Operations Manager Jobs in Springfield, MA

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Office Manager

South Windsor, CT · On-site

$22 - $25/hr

Manage daily office operations, including A/P, A/R, collection, supply management, and customer/vendor relations. * Team Coordination: Facilitate communication between departments, organize workflow ...

Dental Office Manager

Hadley, MA · On-site

$61K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Dental Office Manager

Hadley, MA · On-site

$61K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

Operations Manager Murphy Road Recycling Murphy Road Recycling LLC is dedicated to staying at the ... PC Scale, Microsoft Office * Demonstrated effective communication (verbal and written) skills.

Operations Manager

Hartford, CT · On-site

$25.75 - $26.75/hr

The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ... Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook ...

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Office Operations Manager information

See Springfield, MA salary details

$24.8K

$50.1K

$75.4K

How much do office operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for office operations manager in Springfield, MA is $50,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $57,400.00 per year, depending on experience, location, and employer.

What is an office operations manager?

Office Operations Managers are professionals responsible for overseeing and coordinating the day-to-day administrative activities of an office. Their duties often include managing office supplies, supervising administrative staff, implementing office policies, and ensuring efficient workflow. They play a key role in maintaining a productive and organized work environment, acting as a bridge between management and employees. Additionally, they may handle budgeting, vendor relationships, and facility management to support overall business operations.

What are the key skills and qualifications needed to thrive as an office operations manager, and why are they important?

To thrive as an Office Operations Manager, you need strong organizational, leadership, and multitasking abilities, often supported by a degree in business administration or a related field. Familiarity with office management software (such as Microsoft Office Suite and project management tools), budgeting systems, and sometimes HR platforms is essential. Excellent communication, problem-solving, and interpersonal skills help you build effective teams and address daily operational challenges. These skills and qualities are crucial for ensuring smooth office workflows, efficient resource allocation, and a productive work environment.

What are some common challenges faced by an office operations manager, and how can they be effectively addressed?

Office Operations Managers often encounter challenges such as balancing multiple priorities, managing unexpected disruptions, and ensuring consistent communication across departments. Effective time management, establishing clear processes, and proactively addressing workflow bottlenecks can help mitigate these issues. Building strong relationships with team members and adopting flexible problem-solving approaches also play a key role in maintaining smooth office operations.

What is the difference between Office Operations Manager vs Office Administrator?

AspectOffice Operations ManagerOffice Administrator
ResponsibilitiesOversees overall office functions, manages staff, implements policies, and improves processesHandles daily administrative tasks, manages correspondence, schedules, and office supplies
Required SkillsLeadership, strategic planning, problem-solving, communicationOrganizational skills, attention to detail, communication, multitasking
Work EnvironmentManagement level, often supervises teams, interacts with senior staffAdministrative support, clerical tasks, front-line office work
Common CertificationsBusiness administration, management certifications often preferredAdministrative assistant certifications, office management courses

The Office Operations Manager focuses on strategic oversight and improving office efficiency, often supervising staff and implementing policies. In contrast, the Office Administrator handles day-to-day administrative tasks, supporting office functions at a more operational level. Both roles require strong organizational skills, but the Operations Manager typically has a broader scope and leadership responsibilities.

How much should an office operations manager be paid?

The average salary for an office operations manager typically ranges from $50,000 to $85,000 annually, depending on experience, location, and company size. Salaries can be higher with additional certifications or specialized skills in office management tools and processes.

Is an office operations manager a high paying job?

Office operations managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management role with salaries often exceeding the national average for administrative positions, especially for those with specialized skills or certifications. Factors such as company size and scope of responsibilities influence compensation.

What are popular job titles related to Office Operations Manager jobs in Springfield, MA?

For Office Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Office Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Office Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Office Operations Manager jobs?

Cities near Springfield, MA with the most Office Operations Manager job openings:

Infographic showing various Office Operations Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,101 per year, or $24.1 per hour.

Assistant Front Office Manager

Caring Health Center Inc

Springfield, MA

$50K - $65K/yr

Full-time

Posted 5 days ago


Caring Health Center rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Reports to: Senior Front Office Operations Manager

Salary/Status: Non-Exempt

Department: Front Office

Minimum Requirements:

  • Knowledge in human services/health related field with one to two years related experience in customer service or Associates Degree preferred.
  • Strong communication, written and interpersonal skills.
  • Basic computer skills
  • Detail-oriented; able to work accurately and efficiently in a fast paced environment.
  • Friendly, reliable, and professional both in behavior and appearance.
  • Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance and the general public.
  • Demonstrated decision making and problem solving competencies.

Principle Responsibilities and Duties:

  1. Collaborate with the Medical Practice Manager, Senior Front Office Operations Manager, Assistant Front Office Operations Managers, and Clinical Managers to assure for smooth patient flow and quality assurance.
  2. Maintain minutes of all meetings.
  3. Ensure consistency and continuity of patient care and flow.
  4. Foster a good working relationship with Ancillary Services, Fiscal and Medical Divisions, Dental and specialty departments. Develop a good referral mechanism between these groups and the Front Office Staff.
  5. Ensure Front Office Staff adheres to all policies and procedures.
  6. Reduce variability of work processes between all sites and services for a consistent patient experience.
  7. Monitor staff performance; maintain staff reviews.
  8. Assign lunch and break time, ensuring for proper staff coverage at all times.
  9. Order and monitor delivery of all supplies needed for front office.
  10. Ensure productivity reports are followed through with other staff.
  11. Collect all co-pays from patients, ensuring the money is kept in a safe place.
  12. Ensure that the petty cash fund is reconciled at all times. Ensure that the funds are kept in a secure location, such as a locked cash box or desk drawer.
  13. Complete all staff time sheets, making sure they are delivered to the payroll in a timely manner.
  14. Maintains staff by recruiting, selecting, orienting, and training employees
  15. Perform good-will duties for patients, answer complaints, promote and ensure patient satisfaction.
  16. Work closely with the billing department to ensure all medical encounter/billing forms are properly checked off and accounted for.
  17. Monitor timely opening and closing of facility.
  18. In the waiting room, greet the patients and visitors with a friendly, professional manner.
  19. Oversees visitor/patient activities. Monitors use of TV/VCR, water cooler, and furnishings; ensures that waiting room, front entry and reception desk are orderly and professional in appearance.
  20. Ensures that telephone inquiries are handled in a professional, friendly manner.
  21. Maintain confidentiality of all health center information.
  22. Preforms all and any additional duties as requested.


Physical Requirements:

Prolonged periods of sitting at a desk and writing on a computer.

Working Conditions:

This position also requires the ability to use a computer.
Requires rotation with other Front Office personnel with little or no notice and can be between facilities.
In addition, you will be required to cover later clinic hours including weekends between any Caring Health Center locations.

Salary Range: $50,000 to $65,000


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