ZipRecruiter

Log In

1

Telecom Operations Manager Jobs in Springfield, MA

Saxon Global

Technology Architect - DevOps

Hartford, CT · On-site

$66.75 - $88/hr

... Financial Services, Retail, Telecom, Healthcare, Banking and Media Entertainment for their ... Rally o Code Management System - SVN, GIT, Stash and Clear Case o Build - Maven, Nexus, Ant ...

E*Pro, Inc.

Project Manager

Windsor, CT

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Experience managing large technology engagements or operations groups * Experience managing cost ...

Pearce Services

HVAC Technician

Northampton, MA · On-site

$24 - $43/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pearce provides technical maintenance, repair, operations, and engineering services for ... telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations ...

Pearce Services

HVAC Technician

Northampton, MA

$24 - $43/hr

Pearce provides technical maintenance, repair, operations, and engineering services for ... telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations ...

DSI

Field Support Representative

Westfield, MA

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... in field operations, retail support, or territory management * Strong interpersonal and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

DSI

Field Support Representative

Holyoke, MA · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... in field operations, retail support, or territory management * Strong interpersonal and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

DSI

Field Support Representative

Holyoke, MA · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... in field operations, retail support, or territory management * Strong interpersonal and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

New

DSI

Field Support Representative

Springfield, MA · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... in field operations, retail support, or territory management * Strong interpersonal and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

DSI

Field Support Representative

Chicopee, MA · On-site

$65K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... in field operations, retail support, or territory management * Strong interpersonal and ... Experience in wireless, telecom, or consumer electronics retail environments * Familiarity with ...

Dow Jones & Company, Inc.

Systems Support Specialist

Chicopee, MA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prioritization and time management skillsets. * Ability to communicate effectively, both written ... Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Base ...

Dow Jones & Company

Systems Support Specialist

Chicopee, MA · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prioritization and time management skillsets. * Ability to communicate effectively, both written ... Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Base ...

Dow Jones

Systems Support Specialist

Chicopee, MA

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prioritization and time management skillsets. * Ability to communicate effectively, both written ... Dow Jones - Print Operations Job Category: IT, Telecom & Internet Union Status: Non-Union role Base ...

next page

Showing results 1-20

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Springfield, MA

Telecom Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118K

How much do telecom operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for telecom operations manager in Springfield, MA is $63,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What job categories do people searching Telecom Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Telecom Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Telecom Operations Manager jobs?

Cities near Springfield, MA with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you

Finance Managed Services Manager - Controllership & Record-to-Report | Technology, Media, & Telec...

Deloitte

Hartford, CT

Full-time

Posted 27 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services

Job description

Step into a role where you will help shape the future of finance. As part of Deloitte's Finance Operate team, you will work with CFOs, controllers, and finance leaders to address complex finance and accounting challenges through scalable managed services solutions. Leveraging Deloitte's industry experience, technology ecosystem, and delivery capabilities, you will help clients modernize finance operations, strengthen controls and reporting, and drive better business outcomes.


Recruiting for this role ends 10/31/2026.


As a Manager, Solution Delivery in our Finance Operate practice, you will help grow our Controllership / Record-to-Report managed services offering in the Technology, Media & Telecom Industry. You'll shape client solutions, support sales pursuits, partner with senior leaders, and contribute to mobilization and delivery excellence.


This role combines accounting domain expertise, managed services solutioning, Technology, Media & Telecom Industry experience, commercial acumen, and strong client leadership.


Work You'll Do

As a Manager, Solution Delivery, you will:

  • Architect and shape managed services solutions for Controllership / Record-to-Report opportunities within the Technology, Media & Telecom Industry
  • Lead business development activities, sales pursuits, proposal development, client presentations, pre-request for proposal materials, and request for proposal responses for Finance Operate opportunities
  • Manage Finance Operate deal flow for the Technology, Media & Telecom sector, including pipeline visibility, opportunity qualification, pursuit prioritization, solution coordination, and handoff to mobilization and delivery teams
  • Lead or support engagement mobilization and ongoing delivery, including governance setup, transition planning, service management, issue resolution, and operational reporting
  • Drive continuous improvement, standardization, automation, and technology enablement across finance operations engagements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Finance Operate offering provides ongoing operation of the finance function as an extension of Deloitte's broader Finance Transformation portfolio. We help organizations improve finance performance through managed services across key domains such as Controllership / Record-to-Report, FP&A, Treasury, and Finance Technology. Our professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale.


Qualifications

Required:

  • Bachelor's degree in Finance, Accounting, or a related field
  • 10+ years of experience in accounting, financial reporting, controllership, record-to-report operations, or finance transformation
  • 6+ years of experience in managed services, shared services, outsourced delivery, or finance operations
  • 6+ years of experience working within the Technology, Media & Telecom Industry or serving Technology, Media & Telecom clients
  • Experience supporting or leading solutioning, transition, mobilization, or delivery for finance managed services
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Master's degree in Finance, Accounting, or a related field
  • Active Certified Public Accountant license
  • Experience in audit, controllership, or finance transformation
  • Experience with enterprise resource planning platforms or finance technologies, including SAP, Oracle, Workday, BlackLine, or OneStream
  • Experience supporting process improvement, automation, or service delivery transformation initiatives
  • 12+ years of experience in finance, controllership, managed services, or solution delivery

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $122,000 to $240,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Step into a role where you will help shape the future of finance. As part of Deloitte's Finance Operate team, you will work with CFOs, controllers, and finance leaders to address complex finance and accounting challenges through scalable managed services solutions. Leveraging Deloitte's industry experience, technology ecosystem, and delivery capabilities, you will help clients modernize finance operations, strengthen controls and reporting, and drive better business outcomes.


Recruiting for this role ends 10/31/2026.


As a Manager, Solution Delivery in our Finance Operate practice, you will help grow our Controllership / Record-to-Report managed services offering in the Technology, Media & Telecom Industry. You'll shape client solutions, support sales pursuits, partner with senior leaders, and contribute to mobilization and delivery excellence.


This role combines accounting domain expertise, managed services solutioning, Technology, Media & Telecom Industry experience, commercial acumen, and strong client leadership.


Work You'll Do

As a Manager, Solution Delivery, you will:

  • Architect and shape managed services solutions for Controllership / Record-to-Report opportunities within the Technology, Media & Telecom Industry
  • Lead business development activities, sales pursuits, proposal development, client presentations, pre-request for proposal materials, and request for proposal responses for Finance Operate opportunities
  • Manage Finance Operate deal flow for the Technology, Media & Telecom sector, including pipeline visibility, opportunity qualification, pursuit prioritization, solution coordination, and handoff to mobilization and delivery teams
  • Lead or support engagement mobilization and ongoing delivery, including governance setup, transition planning, service management, issue resolution, and operational reporting
  • Drive continuous improvement, standardization, automation, and technology enablement across finance operations engagements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Finance Operate offering provides ongoing operation of the finance function as an extension of Deloitte's broader Finance Transformation portfolio. We help organizations improve finance performance through managed services across key domains such as Controllership / Record-to-Report, FP&A, Treasury, and Finance Technology. Our professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale.


Qualifications

Required:

  • Bachelor's degree in Finance, Accounting, or a related field
  • 10+ years of experience in accounting, financial reporting, controllership, record-to-report operations, or finance transformation
  • 6+ years of experience in managed services, shared services, outsourced delivery, or finance operations
  • 6+ years of experience working within the Technology, Media & Telecom Industry or serving Technology, Media & Telecom clients
  • Experience supporting or leading solutioning, transition, mobilization, or delivery for finance managed services
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Master's degree in Finance, Accounting, or a related field
  • Active Certified Public Accountant license
  • Experience in audit, controllership, or finance transformation
  • Experience with enterprise resource planning platforms or finance technologies, including SAP, Oracle, Workday, BlackLine, or OneStream
  • Experience supporting process improvement, automation, or service delivery transformation initiatives
  • 12+ years of experience in finance, controllership, managed services, or solution delivery

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $122,000 to $240,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply