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Bank Manager Jobs in Springfield, MA (NOW HIRING)

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions ...

New

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions ...

New

City of Springfield

Branch Supervisor

Springfield, MA · On-site

$64K/yr

Position Purpose/Summary Responsible for assisting the Branch Manager in the everyday functioning of the library. This includes personnel, public interaction, programming, facility management and ...

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

Universal Banker

Ludlow, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

PT Universal Banker

Agawam, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

M&T Bank

Universal Banker

Agawam, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

M&T Bank

Universal Banker

Westfield, MA

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

M&T Bank

Universal Banker

Agawam, MA

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

M&T Bank

Universal Banker

Westfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance ... Actively engage in lobby management, meeting and greeting customers and proactively inquiring and ...

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All JobsBank JobsBank Manager JobsBank Manager Jobs in Springfield, MA

Bank Manager information

See Springfield, MA salary details

$28.9K

$62K

$95.2K

How much do bank manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for bank manager in Springfield, MA is $62,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $73,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a bank manager, and why are they important?

To thrive as a Bank Manager, you need a solid background in finance or business administration, strong leadership abilities, and prior banking experience, often supported by a bachelor's degree. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential. Outstanding interpersonal skills, problem-solving ability, and effective communication help build trust with clients and lead teams successfully. These skills and qualities are critical for ensuring operational efficiency, regulatory adherence, and delivering excellent customer service in a competitive banking environment.

What does a bank manager do?

A bank manager oversees the daily operation of a bank branch. As a bank manager, your responsibilities include training employees, ensuring accurate accounting practices, and providing excellent customer service to your clients. You also maintain compliance with all in-house and government policies and regulations. You serve as the liaison between your bank and local businesses. If you work for a large national bank, maintaining a good relationship with the community is a crucial part of your job.

What is a bank manager?

Bank managers are professionals responsible for overseeing the daily operations of a bank branch or financial institution. They supervise staff, ensure customer satisfaction, manage budgets, and work to achieve business targets such as sales and customer growth. Bank managers also handle complex customer issues, ensure regulatory compliance, and help implement the bank's strategic policies at the branch level. Their leadership is key to maintaining the bank’s reputation and financial performance.

What qualifications do I need to be a bank manager?

To become a bank manager, candidates typically need a bachelor's degree in finance, business, or a related field, along with several years of experience in banking or financial services. Strong leadership, customer service skills, and knowledge of banking regulations are also essential; some positions may require professional certifications such as the Certified Bank Manager (CBM).

What are some common challenges bank managers face in leading their teams and ensuring branch performance?

Bank Managers often encounter challenges such as balancing sales targets with maintaining high customer service standards, adapting to regulatory changes, and motivating a diverse team. They must also address operational risks, resolve customer complaints efficiently, and foster collaboration between front-line staff and back-office teams. Successfully navigating these challenges requires strong leadership, adaptability, and effective communication to maintain branch performance and employee engagement.

What is the difference between Bank Manager vs Loan Officer?

AspectBank ManagerLoan Officer
Required CredentialsTypically a bachelor's degree in finance, business, or related field; management experienceOften a bachelor's degree in finance, economics, or related; may require licensing or certification
Work EnvironmentOversees branch operations, manages staff, interacts with customersEvaluates loan applications, assesses creditworthiness, works directly with clients
Employer & Industry UsageBank branches, financial institutionsCommercial banks, mortgage companies, credit unions

While both roles operate within banking, a Bank Manager oversees branch operations and staff, focusing on overall management. A Loan Officer specializes in evaluating and approving loan applications, working closely with clients to facilitate lending. Both roles require financial knowledge but differ in responsibilities and daily tasks.

What degree do you need for a bank manager?

Bank managers typically need a bachelor's degree in finance, business administration, economics, or a related field. Some employers prefer candidates with a master's degree or relevant work experience in banking or financial services. Strong leadership, customer service skills, and knowledge of banking regulations are also important for the role.
More about Bank Manager jobs
What are the most commonly searched types of Bank jobs in Springfield, MA? The most popular types of Bank jobs in Springfield, MA are:
What are popular job titles related to Bank Manager jobs in Springfield, MA? For Bank Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Bank Manager jobs in Springfield, MA look for? The top searched job categories for Bank Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Bank Manager jobs? Cities near Springfield, MA with the most Bank Manager job openings:
Bank Manager jobs near you
Infographic showing various Bank Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $62,004 per year, or $29.8 per hour.

Branch Supervisor

New Valley Bank & Trust

Springfield, MA • On-site

$23 - $31/hr

Full-time

Posted 3 days ago

New

Job description

What will you do?
The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions; opening accounts as well as account and person maintenance.
ESSENTIAL FUNCTIONS
  • Supervision of Banking Specialists I & II and the daily running of the teller line.
  • Oversight of assigned branch operations in the absence of branch management.
  • Assist in the daily operations of the assigned branch including deposits, withdrawals and other financial interactions.
  • Assist staff members with complex transactions and the resolution of customer issues.
  • Engage customers while establishing deposit accounts, and accurately processes teller transactions and ancillary services.
  • Sell and cross sell bank products.
  • Collaborate with Banking Specialists I and II to assist in daily branch office activities including balancing and the auditing responsibilities of vaults and ATMs; comply with bank operations and security procedures by participating in dual control functions.
  • Oversee and assist in the training of new branch staff and development of current staff; cross train as needed.
  • Assist in the growth and management of the branch portfolios
  • Adhere to established New Valley Bank and Trust customer service standards.
  • Collaborate with other departments to ensure quality and efficiency of service.
  • Deliver a positive customer experience.
  • Perform other related duties as assigned.

Education
  • High school diploma or equivalent required.

Skills, Experience and Abilities
  • 3-5 Years of progressive retail banking knowledge and experience.
  • Supervisory or team lead experience preferred.
  • Cash handling and customer service experience in a financial institution
  • Experience in establishing deposit and loan accounts preferred.
  • Adaptability and Flexibility
  • Customer focus
  • Quality

Physical Requirements
  • Ability to stand or sit for extended periods
  • Ability to lift and transport bags of coin and currency to appropriate vaults and cash drawers

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