ZipRecruiter

Log In

1

Job Bank Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Berkshire Bank

Universal Banker

Ludlow, MA · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Savers Bank

Banker In Training

Charlton, MA · On-site

$17.75 - $21.50/hr

Account Maintenance/Use of Bank Systems: * Assist customers with account recommendations, support customers with closing accounts, updating account information, and providing information on various ...

Savers Bank

Senior Universal Banker

Sturbridge, MA · On-site

$20.50 - $25/hr

Actively promote and cross-sell bank products and services to deepen customer relationships. Track and document sales activities using CRM tools. Participate in branch promotions, marketing campaigns ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities : Customer Relationship Management * Provide an outstanding customer experience at all points ...

Windsor Federal Bank

Personal Banker

Windsor, CT · On-site

$19 - $23.25/hr

Supports the Bank and branch community efforts and initiatives. * Ability to work a flexible schedule including weekends as needed. * Performs other related duties as required. REQUIRED EDUCATION ...

M&T Bank

Universal Banker

East Longmeadow, MA

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Westfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

East Longmeadow, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Westfield, MA

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Springfield, MA

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Follow the Bank's sales process and provide simplified, customer-focused advice and guidance. Proactively reach out to customers to contribute to the retention and expansion of all Consumer and ...

Windsor Federal Bank

Personal Banker II

Windsor, CT · On-site

$19 - $23.25/hr

Supports the Bank and branch community efforts and initiatives. * Ability to work a flexible schedule including weekends as needed. * Performs other related duties as required. REQUIRED EDUCATION ...

next page

Showing results 1-20

All JobsJob Bank JobsJob Bank Jobs in Springfield, MA

Job Bank information

See Springfield, MA salary details

$27.4K

$112.8K

$169.4K

How much do job bank jobs pay per year?

As of Jul 14, 2026, the average yearly pay for job bank in Springfield, MA is $112,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,700.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a Job Bank and how does it work?

A Job Bank is an online platform or database where employers can post job openings and job seekers can search and apply for positions. It acts as a bridge between potential employees and employers, allowing users to filter jobs based on criteria such as location, industry, or job type. Many Job Banks also provide additional resources, such as resume building tools, career advice, and labor market information. Some are run by government agencies to support workforce development, while others are operated by private organizations.

What is the difference between Job Bank vs Recruiter?

AspectJob BankRecruiter
CredentialsNone required, online platformVaries, often industry-specific certifications
Work EnvironmentOnline, self-service platformOffice or remote, client-facing
UsageJob seekers and employers post and search jobsEmployers hire recruiters to find candidates

Job Bank is an online platform where employers and job seekers connect directly, while a recruiter actively searches for candidates on behalf of companies. Job Bank offers a self-service experience, whereas recruiters provide personalized staffing services. Both serve the employment industry but differ in approach and interaction.

What are some common challenges faced by professionals working at a job bank, and how can they be addressed?

Professionals working at a job bank often encounter challenges such as managing high volumes of job postings and applicants, staying updated on labor market trends, and balancing the needs of both employers and job seekers. Addressing these challenges requires strong organizational skills, adaptability, and effective communication. Leveraging technology to streamline processes, participating in ongoing training, and collaborating closely with colleagues can help job bank staff provide better support and improve outcomes for all stakeholders.

What are the key skills and qualifications needed to thrive as a Job Bank Specialist, and why are they important?

To thrive as a Job Bank Specialist, you need strong knowledge of employment services, job matching techniques, and a background in human resources or career counseling. Familiarity with job search platforms, applicant tracking systems (ATS), and labor market information tools is typically required. Outstanding interpersonal, organizational, and communication skills help build relationships with job seekers and employers. These skills enable effective support for clients and efficient matching of candidates to suitable job opportunities.
What are popular job titles related to Job Bank jobs in Springfield, MA? For Job Bank jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Job Bank jobs in Springfield, MA look for? The top searched job categories for Job Bank jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Job Bank jobs? Cities near Springfield, MA with the most Job Bank job openings:
Job Bank jobs near you
Infographic showing various Job Bank job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $112,777 per year, or $54.2 per hour.
Universal Banker

Universal Banker

Berkshire Bank

Springfield, MA • On-site

$20 - $27.13/hr

Full-time

Posted 4 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

121st of 149 rated banks

Job description

Division: Retail Banking
Department: Various - Branch Network
Reports to: Branch Manager
Status: Non-Exempt
Grade: 5
Salary Range: $20.00 - $27.13
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Springfield, MA
Purpose/Objective:
The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements.
Key Accountabilities:
Customer Relationship Management
  • Provide an outstanding customer experience at all points of contact.
  • Build, retain, and expand customer relationships by recommending products and services to meet customer needs.
  • Educate and assist clients with digital banking services and recommend convenient banking options.
  • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
  • Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.

Sales, Referrals & Incentive Goals
  • Build and deepen relationship with customers by recognizing their needs and goals to make recommendations.
  • Educate and offer a full range of financial products and services, including referrals to our business partners.
  • Have basic knowledge of all lending products.
  • Meet or exceed individual incentive goals and contribute to overall branch goals.
  • Actively participate in all branch initiatives.

Transaction Processing & Operations
  • Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
  • Maintain and balance a cash drawer daily within guidelines.
  • Handle cash in an organized, timely, and accurate manner.
  • Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
  • Provide backup support to Teller Supervisors and participate in branch meetings.
  • Accurately perform account opening procedures and maintenance requests.

Branch Operations & Compliance
  • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
  • Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
  • Act as a deterrent to robbery and fraud by adhering to procedures.

Education:
  • High school diploma or equivalent required; Associate's degree or banking courses preferred.

Experience:
  • Prior teller or sales experience in a goal-oriented environment.
  • Proven cash handling and customer service experience.
  • Knowledge of bank products, services, and operating procedures.
  • Excellent oral and written communication skills.
  • Detail-oriented with strong organizational and time management skills.
  • Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
  • Ability to work flexible hours, including Saturdays and travel to nearby offices as required.

Skills & Knowledge:
  • Superior customer service and sales skills.
  • Strong communication and interpersonal skills.
  • Ability to identify customer needs and make appropriate recommendations.
  • Ability to prioritize workflow, multi-task, and meet deadlines.
  • Enthusiastic, goal-oriented, and customer-focused.
  • Ability to analyze situations and solve complex issues.

Behavioral Expectations
  • Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

What Berkshire Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply