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Job Bank Jobs in Springfield, MA (NOW HIRING)

Retail Banker I - Northampton

Northampton, MA ยท On-site

$22.50 - $29/hr

Drives acquisition in a bank location by engaging clients through walk-in opportunities, lead management, and outbound outreach, building meaningful connections that help clients achieve their ...

New

Citizens Banker

Manchester, CT ยท On-site

$25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Citizens Banker

Chicopee, MA ยท On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.

Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs ...

Showing results 21-40

Job Bank information

See Springfield, MA salary details

$27.4K

$112.8K

$169.4K

How much do job bank jobs pay per year?

As of Sep 14, 2026, the average yearly pay for job bank in Springfield, MA is $112,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,700.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a job bank?

A Job Bank is an online platform or database where employers can post job openings and job seekers can search and apply for positions. It acts as a bridge between potential employees and employers, allowing users to filter jobs based on criteria such as location, industry, or job type. Many Job Banks also provide additional resources, such as resume building tools, career advice, and labor market information. Some are run by government agencies to support workforce development, while others are operated by private organizations.

What are common challenges faced by professionals working at a job bank, and how can they be addressed?

Professionals working at a job bank often encounter challenges such as managing high volumes of job postings and applicants, staying updated on labor market trends, and balancing the needs of both employers and job seekers. Addressing these challenges requires strong organizational skills, adaptability, and effective communication. Leveraging technology to streamline processes, participating in ongoing training, and collaborating closely with colleagues can help job bank staff provide better support and improve outcomes for all stakeholders.

What are the key skills and qualifications needed to thrive as a job bank specialist, and why are they important?

To thrive as a Job Bank Specialist, you need strong knowledge of employment services, job matching techniques, and a background in human resources or career counseling. Familiarity with job search platforms, applicant tracking systems (ATS), and labor market information tools is typically required. Outstanding interpersonal, organizational, and communication skills help build relationships with job seekers and employers. These skills enable effective support for clients and efficient matching of candidates to suitable job opportunities.

What is the difference between Job Bank vs Recruiter?

AspectJob BankRecruiter
CredentialsNone required, online platformVaries, often industry-specific certifications
Work EnvironmentOnline, self-service platformOffice or remote, client-facing
UsageJob seekers and employers post and search jobsEmployers hire recruiters to find candidates

Job Bank is an online platform where employers and job seekers connect directly, while a recruiter actively searches for candidates on behalf of companies. Job Bank offers a self-service experience, whereas recruiters provide personalized staffing services. Both serve the employment industry but differ in approach and interaction.

What are popular job titles related to Job Bank jobs in Springfield, MA?

For Job Bank jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Job Bank jobs in Springfield, MA look for?

The top searched job categories for Job Bank jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Job Bank jobs?

Cities near Springfield, MA with the most Job Bank job openings:

Infographic showing various Job Bank job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,777 per year, or $54.2 per hour.

Banking Center Specialist

Palmer, MA โ€ข On-site

$22 - $29/hr

Other

Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:
  • 401(k) Plan with a generous employer contribution plus match;
  • Income protection benefits;
  • Educational assistance and tuition reimbursement benefits;
  • Generous total paid time off, and more
Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We're excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing Retail Banking team!
About the Job:
Under the supervision of the Retail Banking Officer, the Float Banking Center Specialist, based out of our PalmerBanking Center, plays an integral role in ensuring that an exceptional customer experience is achieved end-to-end in each banking interaction. Banking Center Specialists build and expand relationships by providing tailored service to each customer through active listening and engagement to understand their financial needs and goals. This role is also responsible for accurately operating a cashbox, cash recycler and vaults, along with opening new accounts, accepting loan applications and managing various account maintenance and servicing requests and troubleshooting.
The hiring range for this position is: $22.00 - $29.00 hourly.
Status: Full Time, 37 hours per week
Duties and Responsibilities:
  • Identifies and pursues opportunities to build and deepen customer relationships by actively listening and engaging the customer to understand their current and future financial needs and priorities. Offers Country Bank solutions and educates customers on products, promotions and digital services to assist the customer in reaching their financial goals. Meets all defined growth and sales goals, as well as achieves at least acceptable average satisfaction ratings on all customer surveys.
  • In each customer interaction, takes ownership of the customer's request and manages the customer experience from end-to-end to ensure outstanding customer satisfaction. Appropriately involves referral partners in working together to meet the customer's request, and uses sound judgement to resolve or escalate customer issues. Responsible for identifying appropriate follow-up timelines and mediums based on customer preferences, and following through to make sure the customer is kept updated.
  • Opens various types of new accounts, including consumer, business, and retirement. Ensures proper identification is collected for various entity types and prepares and collects appropriate applications and agreements. Provides customers with instructions and education on self-service set-up products.
  • Manages all levels of account servicing requests such as processing address changes, issuing new ATM/Debit cards, enrolling and troubleshooting for online banking, and assisting customers with ATM/Debit fraud resolution.
  • Processes financial transactions for customers including deposits, withdrawals, loan payments, cashing checks, issuing cashier's checks, entering wire transfers and ordering foreign currency. May provide certain transaction exceptions, within policy or procedural guidelines. Performs transactions and balances a cash box, cash recycler, and vault daily while maintaining an excellent balancing record in compliance with the Bank's established Banker Performance Criteria.
  • Originates and closes home equity lines of credit and consumer loans.
  • Follows Bank procedures to independently open and close Banking Centers daily.
  • Models and promotes the Country Bank Experience for all staff. Participates in and facilitates role-play and skill building exercises, both independently and with the Banking Center team, to increase comfortability and improve technique in engaging the customer and identifying potential roadblocks to an outstanding customer experience.
  • Maintains knowledge of and compliance with applicable federal, state and local laws and regulations governing the activities of the Bank.
  • Participates in Bank promotions and community events to increase outreach and foster new business opportunities.
  • Responsible for building long-lasting relationships with customers both internal and external, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.
Knowledge and Skills:
  • Work independently and as part of a team
  • Strong in customer service and sales
  • Strong verbal and written communication skills
  • Ability to make effective presentations in a group setting
  • Basic knowledge of Microsoft Office suite, including Excel, Outlook, PowerPoint, and Word

Education and Work Experience:
A High School diploma or equivalent is required, along with a minimum of one year of customer service or sales experience. Work experience in the banking and/or finance industry is preferred, as well as experience with cash handling. Must acquire and maintain a Notary Public license and active registration with the Nationwide Mortgage Licensing System
Working Conditions/Physical Requirements:
This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices.
Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.