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Banking Jobs in Springfield, MA (NOW HIRING)

Banking Center Specialist

Ware, MA · On-site

$22 - $29/hr

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include: * Medical, dental and vision insurance, a 401(k) Plan with a ...

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Advantages of contracting with us: * You'll be able to choose ...

Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you're prepared to identify, assess and mitigate ...

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Banking information

See Springfield, MA salary details

$11K

$81.4K

$120.1K

How much do banking jobs pay per year?

As of Jun 14, 2026, the average yearly pay for banking in Springfield, MA is $81,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $119,600.00 per year, depending on experience, location, and employer.

What bank is paying $25 an hour?

Banking jobs such as teller or customer service representative positions can pay around $25 an hour, especially with experience or in certain regions. Salaries vary by location, employer, and role, and some banks may offer higher wages for specialized or managerial positions.

What jobs pay $10,000 a month without a degree?

In banking, high-paying roles such as financial advisors, loan officers, or sales managers can earn $10,000 or more monthly, often based on commissions, bonuses, or performance. These positions typically require strong interpersonal skills, industry knowledge, and relevant certifications but may not always require a college degree.

What careers are there in banking?

Careers in banking include roles such as bank teller, loan officer, financial analyst, branch manager, and compliance officer. These positions often require strong customer service skills, knowledge of financial products, and relevant certifications or degrees. Banking careers can be found in retail, commercial, investment, and private banking sectors.

What is the difference between Banking vs Loan Officer?

AspectBankingLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles require degrees in finance or related fieldsHigh school diploma; often requires licensing or certification (e.g., NMLS)
Work EnvironmentBank branches, offices, online platformsBank branches, client meetings, online communication
Employer & Industry UsageFinancial institutions, banks, credit unionsBanks, mortgage companies, lending institutions
Common Search & ComparisonGeneral banking roles, customer service, financial servicesLoan processing, mortgage lending, credit analysis

Banking is a broad industry encompassing various roles in financial services, while a Loan Officer specializes in evaluating and approving loan applications. Loan Officers focus specifically on lending processes within the banking sector, often requiring specialized licensing. Both roles are integral to banking operations but differ in scope and responsibilities.

What jobs are there in banking?

Banking offers a variety of jobs including tellers, loan officers, financial analysts, branch managers, and compliance officers. These roles often require strong customer service skills, knowledge of financial products, and relevant certifications or degrees. Positions can be found in retail banking, investment banking, and corporate banking environments.

What are the key skills and qualifications needed to thrive in Banking, and why are they important?

To thrive in Banking, you need strong analytical abilities, financial acumen, and a background in finance, economics, or business, often supported by a relevant degree. Familiarity with banking software, financial modeling tools, and regulatory compliance systems is typically required. Excellent communication, integrity, and client relationship skills make professionals stand out in this field. These competencies are essential for managing financial products, ensuring compliance, and building trust with clients in a dynamic financial environment.

What are some common challenges faced by professionals working in banking, and how can they be managed?

Professionals in banking often encounter challenges such as meeting regulatory compliance, adapting to rapidly changing technology, and managing high expectations for customer service. Handling large volumes of sensitive financial data and staying updated with evolving financial regulations can be demanding. Effective time management, continuous learning, and strong communication within cross-functional teams are key strategies for managing these challenges. Many banks also provide regular training and support to help employees stay current and compliant.

What are banking jobs?

Banking jobs refer to a wide range of positions within financial institutions such as banks, credit unions, and investment firms. These roles can include tellers, loan officers, financial analysts, branch managers, and more. People in banking are responsible for handling financial transactions, advising customers, managing accounts, and ensuring compliance with financial regulations. The industry offers diverse career paths, from customer service to investment banking. Working in banking often requires strong analytical, communication, and customer service skills.
What are the most commonly searched types of Banking jobs in Springfield, MA? The most popular types of Banking jobs in Springfield, MA are:
What are popular job titles related to Banking jobs in Springfield, MA? For Banking jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Banking jobs in Springfield, MA look for? The top searched job categories for Banking jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Banking jobs? Cities near Springfield, MA with the most Banking job openings:
Infographic showing various Banking job openings in Springfield, MA as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $81,363 per year, or $39.1 per hour.

$22 - $29/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 hours ago


Job description

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:
  • Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;
  • Income protection benefits;
  • Educational assistance and tuition reimbursement benefits;
  • Generous total paid time off, and more
Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We're focused on Making a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We're excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing Retail Banking team!
About the Job:
Under the supervision of the Retail Banking Officer, the Banking Center Specialist, plays an integral role in ensuring that an exceptional customer experience is achieved end-to-end in each banking interaction. Banking Center Specialists build and expand relationships by providing tailored service to each customer through active listening and engagement to understand their financial needs and goals. This role is also responsible for accurately operating a cashbox, cash recycler and vaults, along with opening new accounts, accepting loan applications and managing various account maintenance and servicing requests and troubleshooting.
The hiring range for this position is: $22.00 - $29.00 hourly.
Status:Full Time, 38 hours per week
Duties and Responsibilities:
  • Identifies and pursues opportunities to build and deepen customer relationships by actively listening and engaging the customer to understand their current and future financial needs and priorities. Offers Country Bank solutions and educates customers on products, promotions and digital services to assist the customer in reaching their financial goals. Meets all defined growth and sales goals, as well as achieves at least acceptable average satisfaction ratings on all customer surveys.
  • In each customer interaction, takes ownership of the customer's request and manages the customer experience from end-to-end to ensure outstanding customer satisfaction. Appropriately involves referral partners in working together to meet the customer's request, and uses sound judgement to resolve or escalate customer issues. Responsible for identifying appropriate follow-up timelines and mediums based on customer preferences, and following through to make sure the customer is kept updated.
  • Opens various types of new accounts, including consumer, business, and retirement. Ensures proper identification is collected for various entity types and prepares and collects appropriate applications and agreements. Provides customers with instructions and education on self-service set-up products.
  • Manages all levels of account servicing requests such as processing address changes, issuing new ATM/Debit cards, enrolling and troubleshooting for online banking, and assisting customers with ATM/Debit fraud resolution.
  • Processes financial transactions for customers including deposits, withdrawals, loan payments, cashing checks, issuing cashier's checks, entering wire transfers and ordering foreign currency. May provide certain transaction exceptions, within policy or procedural guidelines. Performs transactions and balances a cash box, cash recycler, and vault daily while maintaining an excellent balancing record in compliance with the Bank's established Banker Performance Criteria.
  • Originates and closes home equity lines of credit and consumer loans.
  • Follows Bank procedures to independently open and close Banking Centers daily.
  • Models and promotes the Country Bank Experience for all staff. Participates in and facilitates role-play and skill building exercises, both independently and with the Banking Center team, to increase comfortability and improve technique in engaging the customer and identifying potential roadblocks to an outstanding customer experience.
  • Maintains knowledge of and compliance with applicable federal, state and local laws and regulations governing the activities of the Bank.
  • Participates in Bank promotions and community events to increase outreach and foster new business opportunities.
  • Responsible for building long-lasting relationships with customers both internal and external, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.
Knowledge and Skills:
  • Work independently and as part of a team
  • Strong in customer service and sales
  • Strong verbal and written communication skills
  • Ability to make effective presentations in a group setting
  • Basic knowledge of Microsoft Office suite, including Excel, Outlook, PowerPoint, and Word
  • Bilingual in Spanish preferred

Education and Work Experience: A High School diploma or equivalent is required, along with a minimum of one year of customer service or sales experience. Work experience in the banking and/or finance industry is preferred, as well as experience with cash handling. Must acquire and maintain a Notary Public license and active registration with the Nationwide Mortgage Licensing System
Working Conditions/Physical Requirements:This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices.
Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.