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Community Banker Salary Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be ... Participate in outbound calling campaigns, branch initiatives and community involvement to develop ...

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be ... Participate in outbound calling campaigns, branch initiatives and community involvement to develop ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Salary range updated 2/26/2026. Actual ... Participate in outbound calling campaigns, branch initiatives and community involvement to develop ...

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be ... Participate in outbound calling campaigns, branch initiatives and community involvement to develop ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster ... Actual salary may vary up or down depending on job-related factors which may include knowledge ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster ... Actual salary may vary up or down depending on job-related factors which may include knowledge ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster ... Actual salary may vary up or down depending on job-related factors which may include knowledge ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster ... Actual salary may vary up or down depending on job-related factors which may include knowledge ...

Citizens Bank

Citizens Banker

Chicopee, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their ... Commitment to community - Give back with 8 hours of paid time off annually for volunteering ...

Citizens Bank

Citizens Banker

Springfield, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their ... Commitment to community - Give back with 8 hours of paid time off annually for volunteering ...

Citizens Bank

Citizens Banker

Ludlow, MA · On-site

$25.48 - $31.25/hr

Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their ... Commitment to community - Give back with 8 hours of paid time off annually for volunteering ...

COCC

Universal Banker

Ludlow, MA

$23 - $25/hr

Build community and professional relationships that support the credit union. * Maintain knowledge ... The salary range is $23-25/ hr depending on experience.

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All JobsCommunity Banker Salary JobsCommunity Banker Salary Jobs in Springfield, MA

Community Banker Salary information

See Springfield, MA salary details

$12

$19

$25

How much do community banker salary jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for community banker salary in Springfield, MA is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.54 per hour, depending on experience, location, and employer.

What is the difference between Community Banker Salary vs Loan Officer Salary?

AspectCommunity Banker SalaryLoan Officer Salary
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma; often requires mortgage or lending licenses
Work EnvironmentBank branches, community banks, credit unionsBank branches, mortgage companies, lending institutions
Employer & Industry UsageCommunity banks, credit unions, regional banksCommercial banks, mortgage lenders, financial services

While both roles involve banking and customer service, Community Bankers focus on retail banking services within local communities, whereas Loan Officers specialize in evaluating and approving loan applications. Salary differences depend on experience, location, and employer type, but understanding these distinctions helps in career planning and job search strategies.

Do community bankers pay well?

Community bankers typically earn a median salary that is competitive within the banking industry, with pay often influenced by experience, location, and the size of the financial institution. Entry-level positions may start lower, but experienced community bankers with additional certifications can earn higher salaries and bonuses. Overall, community banking offers a stable income with opportunities for growth based on performance and skills.

What does a community banker do?

A community banker manages customer accounts, provides financial services such as loans and deposits, and offers financial advice to local individuals and businesses. They often work in retail banking environments, requiring strong customer service skills and knowledge of banking products and regulations.

What are popular job titles related to Community Banker Salary jobs in Springfield, MA?

For Community Banker Salary jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Community Banker Salary jobs in Springfield, MA look for?

The top searched job categories for Community Banker Salary jobs in Springfield, MA are:

Community Banker Salary jobs near you
Infographic showing various Community Banker Salary job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,160 per year, or $19.8 per hour.

Universal Banker

Berkshire Bank

Springfield, MA • On-site

$20 - $27.13/hr

Full-time

Re-posted 10 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

136th of 171 rated banks

Job description

Division: Retail Banking
Department: Various - Branch Network
Reports to: Branch Manager
Status: Non-Exempt
Grade: 5
Salary Range: $20.00 - $27.13
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Springfield, MA
Purpose/Objective:
The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements.
Key Accountabilities:
Customer Relationship Management
  • Provide an outstanding customer experience at all points of contact.
  • Build, retain, and expand customer relationships by recommending products and services to meet customer needs.
  • Educate and assist clients with digital banking services and recommend convenient banking options.
  • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
  • Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.

Sales, Referrals & Incentive Goals
  • Build and deepen relationship with customers by recognizing their needs and goals to make recommendations.
  • Educate and offer a full range of financial products and services, including referrals to our business partners.
  • Have basic knowledge of all lending products.
  • Meet or exceed individual incentive goals and contribute to overall branch goals.
  • Actively participate in all branch initiatives.

Transaction Processing & Operations
  • Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
  • Maintain and balance a cash drawer daily within guidelines.
  • Handle cash in an organized, timely, and accurate manner.
  • Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
  • Provide backup support to Teller Supervisors and participate in branch meetings.
  • Accurately perform account opening procedures and maintenance requests.

Branch Operations & Compliance
  • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
  • Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
  • Act as a deterrent to robbery and fraud by adhering to procedures.

Education:
  • High school diploma or equivalent required; Associate's degree or banking courses preferred.

Experience:
  • Prior teller or sales experience in a goal-oriented environment.
  • Proven cash handling and customer service experience.
  • Knowledge of bank products, services, and operating procedures.
  • Excellent oral and written communication skills.
  • Detail-oriented with strong organizational and time management skills.
  • Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
  • Ability to work flexible hours, including Saturdays and travel to nearby offices as required.

Skills & Knowledge:
  • Superior customer service and sales skills.
  • Strong communication and interpersonal skills.
  • Ability to identify customer needs and make appropriate recommendations.
  • Ability to prioritize workflow, multi-task, and meet deadlines.
  • Enthusiastic, goal-oriented, and customer-focused.
  • Ability to analyze situations and solve complex issues.

Behavioral Expectations
  • Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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