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Full Time Bank Teller Jobs in Springfield, MA (NOW HIRING)

Head Teller I (FT) - Burnett Road

Chicopee, MA ยท On-site

$16 - $20/hr

Burnett Road Job Status: Full-Time FLSA Status: Non-Exempt Grade: 8 Reports to: Branch Manager ... Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and ...

Branch Administration Job Status: Full-Time FLSA Status: Non-Exempt Grade: 6 Reports to: AVP, Retail Banking Staffing Manager Amount of Travel Required: Some Travel Positions Supervised: Tellers (in ...

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Full Time Bank Teller information

See Springfield, MA salary details

$11

$17

$23

How much do full time bank teller jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for full time bank teller in Springfield, MA is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are the main responsibilities of a full time bank teller?

A full-time bank teller is responsible for assisting customers with routine financial transactions such as deposits, withdrawals, check cashing, and account inquiries. They also handle cash, balance their cash drawers, verify identification, and provide information about bank products and services. Tellers play a key role in maintaining customer satisfaction by delivering friendly and efficient service while adhering to security and compliance regulations.

What are the key skills and qualifications needed to thrive as a full time bank teller?

To thrive as a Full Time Bank Teller, you need strong mathematical abilities, attention to detail, and a high school diploma or equivalent. Familiarity with bank transaction software, cash handling systems, and basic office technology is typically required. Excellent customer service, communication, and problem-solving skills help you build trust and efficiently address client needs. These skills are essential for maintaining accuracy, preventing errors or fraud, and ensuring a positive customer experience in a financial environment.

What are some common challenges faced by full time bank tellers, and how can they be managed effectively?

Full-time bank tellers often encounter challenges such as handling high volumes of transactions during busy periods, addressing customer concerns or complaints, and maintaining accuracy under pressure. Effective time management, attention to detail, and strong communication skills are essential for overcoming these challenges. Many banks provide training and mentorship to help tellers develop these abilities and foster a supportive team environment, making it easier to seek guidance and learn from more experienced colleagues.

What is the difference between Full Time Bank Teller vs Part Time Bank Teller?

AspectFull Time Bank TellerPart Time Bank Teller
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service skillsSame as full-time; often same certifications
Work EnvironmentBank branches, customer service areasSame as full-time; may have flexible shifts
Employer UsageCommon in retail bankingUsed for staffing flexibility

Full Time Bank Tellers work standard hours and often receive benefits, while Part Time Bank Tellers work fewer hours with limited benefits. Both roles require similar skills and credentials, serving customers in bank branches. The main difference lies in hours worked and employment benefits.

Are full time bank tellers still in demand?

Full-time bank tellers continue to be in demand as banks require staff to handle customer transactions, provide service, and support branch operations. While automation and digital banking have reduced some roles, many banks still rely on tellers for in-person customer service and cash handling, especially in areas with less digital access.

Do full time bank tellers work full time?

Full-time bank tellers typically work around 35 to 40 hours per week, often during regular banking hours. Their schedules may include some evenings or weekends, depending on the bank's hours of operation and staffing needs.

What are the most commonly searched types of Bank Teller jobs in Springfield, MA?

The most popular types of Bank Teller jobs in Springfield, MA are:

What are popular job titles related to Full Time Bank Teller jobs in Springfield, MA?

For Full Time Bank Teller jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Full Time Bank Teller jobs in Springfield, MA look for?

The top searched job categories for Full Time Bank Teller jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Full Time Bank Teller jobs?

Cities near Springfield, MA with the most Full Time Bank Teller job openings:

Infographic showing various Full Time Bank Teller job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $35,380 per year, or $17 per hour.

Better Banking Specialist/Senior Teller II (FT) - Feeding Hills

Feeding Hills, MA โ€ข On-site

$21.94 - $30.83/hr

Full-time

Re-posted 10 days ago


Job description

Job Title: Better Banking Specialist/Senior Teller II                        

Department: Feeding Hills

Job Status: Full Time                                                                        

FLSA Status: Non-Exempt

Grade: 7                                                          

Amount of Travel: Some Travel                                                                                                    

Reports To: Branch Manager                                                           

Positions Supervised: Tellers (in Head Tellers absence)             

POSITION SUMMARY Assists the Head Teller in supervising the Teller line.  A level 2 branch is based on Teller staff FTE, Deposits, Teller Transaction Volumes, Teller Referral Goals, Cash Limits and Business Deposit Volumes.  Processes various transactions to provide prompt and quality service to present and potential customers.

ESSENTIAL FUNCTIONS

  • Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable.
  • Adheres to established Westfield Bank customer service standards.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Performs additional duties as requested.

Better Banking Specialist - ESSENTIAL FUNCTIONS

  • Provides information regarding bank products to all potential customers both retail and commercial.
  • Resolves customer problems as they arise.
  • Answers inquiries, accept applications and closes consumer loans.
  • Assists customers with their Safe Deposit.
  • Obtains NMLS to take home equity loans or line applications and serve as a liaison between the customer and
  • Loan Operations until loan close.
  • Meets assigned sales goals through the sale of bank products and services to meet customers banking needs.
  • Opens new accounts and performs account and person maintenance as needed.

 Senior Teller - ESSENTIAL FUNCTIONS

  • Assists in supervising the teller line by:
    • Allocating and coordinating the work flow in the absence of the Head Teller.
    • Guiding and advising subordinates in the more complex phases of their work.
    • Training new employees.
  • Proves cash drawer at end of day.
  • Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
  • Balances ATM.
  • Maintains security of cash vault.
  • Performs quarterly cash audits in the absence of the Head Teller.
  • Independent performance of all teller transactions and night deposit bags.

POSITION QUALIFICATIONS

Competencies

  • Adaptability/Flexibility
  • Customer Relations
  • Decision-Making/Judgment
  • Job Knowledge
  • Quality

Education/Experience/Skills & Abilities

  • High School Diploma or GED required.
  • At least 6 months of cash handling experience preferred.
  • Prior sales and customer service experience preferred.
  • Must meet balancing requirements.
  • Become Notary Public if required

PHYSICAL DEMANDS

Physical Demands

Lift/Carry

Stand Frequently

10 lbs or less Frequently

Walk Frequently

11 – 20 lbs Frequently

Sit Occasionally

21 – 50 lbs Occasionally

Handling/Fingering Constantly

51 – 100 lbs Not Applicable

Reach Outward Frequently

Over 100 lbs Not Applicable

Reach Above Shoulder Occasionally

Push/Pull

Climb Occasionally

12 lbs or less Occasionally

Crawl Not Applicable

13 – 25 lbs Occasionally

Squat or Kneel Frequently

26 – 40lbs Occasionally

Bend Frequently

41 – 100 lbs Occasionally

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included.   It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.