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Banking Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be determined ...

BLACKBIRD TALENT

Banking Sales Executive

Hartford, CT · On-site

Sales Executive (Banking) Location: New York / New Jersey / Chicago, IL/ Hartford, CT/Boston, MA The Position: Client seeks a motivated, high-energy sales professional to join our fast-paced, high ...

Berkshire Bank

PT Universal Banker

Agawam, MA · On-site

$20 - $27.13/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be determined ...

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Actual compensation within the pay range will be determined ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 5 Salary Range: $20.00 - $27.13 Salary range updated 2/26/2026. Actual compensation within the ...

M&T Bank

Universal Banker

Springfield, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

M&T Bank

Universal Banker

Agawam, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

M&T Bank

Universal Banker

Agawam, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

M&T Bank

Universal Banker

Westfield, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

M&T Bank

Universal Banker

Westfield, MA · On-site

$18.68 - $31.14/hr

Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer's identified needs. Engage customers in a variety of ways to ...

Windsor Federal Bank

Personal Banker II

Windsor, CT · On-site

$19 - $23.25/hr

Uncovers opportunities to cross-sell additional banking services as presented. * Builds and deepens relationships with customers to foster loyalty and retention. * Performs account opening ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

This position is designed to support multiple banking centers within the region. The role will process all customer related financial transactions in accordance with the rules, regulations, and ...

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Showing results 21-40

All JobsBanking JobsBanking Jobs in Springfield, MA

Banking information

See Springfield, MA salary details

$11K

$81.6K

$120.4K

How much do banking jobs pay per year?

As of Aug 8, 2026, the average yearly pay for banking in Springfield, MA is $81,560.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $119,900.00 per year, depending on experience, location, and employer.

What are the different careers in banking?

Banking offers a variety of careers including roles such as tellers, loan officers, financial analysts, branch managers, investment bankers, and risk managers. These positions require different skills, certifications, and levels of experience, and often involve working with banking software and customer service environments.

What is the difference between Banking vs Loan Officer?

AspectBankingLoan Officer
Required CredentialsHigh school diploma or equivalent; some roles require degrees in finance or related fieldsHigh school diploma; often requires licensing or certification (e.g., NMLS)
Work EnvironmentBank branches, offices, online platformsBank branches, client meetings, online communication
Employer & Industry UsageFinancial institutions, banks, credit unionsBanks, mortgage companies, lending institutions
Common Search & ComparisonGeneral banking roles, customer service, financial servicesLoan processing, mortgage lending, credit analysis

Banking is a broad industry encompassing various roles in financial services, while a Loan Officer specializes in evaluating and approving loan applications. Loan Officers focus specifically on lending processes within the banking sector, often requiring specialized licensing. Both roles are integral to banking operations but differ in scope and responsibilities.

What kind of jobs can you get in a bank?

Banking offers a variety of jobs including tellers, loan officers, branch managers, financial analysts, and customer service representatives. These roles often require skills in communication, math, and familiarity with banking software, and may involve working during standard banking hours in a branch or office environment.

What are the key skills and qualifications needed to thrive in banking, and why are they important?

To thrive in Banking, you need strong analytical abilities, financial acumen, and a background in finance, economics, or business, often supported by a relevant degree. Familiarity with banking software, financial modeling tools, and regulatory compliance systems is typically required. Excellent communication, integrity, and client relationship skills make professionals stand out in this field. These competencies are essential for managing financial products, ensuring compliance, and building trust with clients in a dynamic financial environment.

What are some common challenges faced by professionals working in banking, and how can they be managed?

Professionals in banking often encounter challenges such as meeting regulatory compliance, adapting to rapidly changing technology, and managing high expectations for customer service. Handling large volumes of sensitive financial data and staying updated with evolving financial regulations can be demanding. Effective time management, continuous learning, and strong communication within cross-functional teams are key strategies for managing these challenges. Many banks also provide regular training and support to help employees stay current and compliant.

What is banking?

Banking jobs refer to a wide range of positions within financial institutions such as banks, credit unions, and investment firms. These roles can include tellers, loan officers, financial analysts, branch managers, and more. People in banking are responsible for handling financial transactions, advising customers, managing accounts, and ensuring compliance with financial regulations. The industry offers diverse career paths, from customer service to investment banking. Working in banking often requires strong analytical, communication, and customer service skills.
What are the most commonly searched types of Banking jobs in Springfield, MA? The most popular types of Banking jobs in Springfield, MA are:
What are popular job titles related to Banking jobs in Springfield, MA? For Banking jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Banking jobs in Springfield, MA look for? The top searched job categories for Banking jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Banking jobs? Cities near Springfield, MA with the most Banking job openings:
Banking jobs near you
Infographic showing various Banking job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% In-person, 1% Hybrid, and 4% Remote job distribution, with an average salary of $81,560 per year, or $39.2 per hour.

Universal Banker

Berkshire Bank

Westfield, MA • On-site

$20 - $27.13/hr

Full-time

Posted 16 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

136th of 170 rated banks

Job description

Division: Retail Banking
Department: Various - Branch Network
Reports to: Branch Manager
Status: Non-Exempt
Grade: 5
Salary Range: $20.00 - $27.13
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: Westfield, MA
Purpose/Objective:
The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements.
Key Accountabilities:
Customer Relationship Management
  • Provide an outstanding customer experience at all points of contact.
  • Build, retain, and expand customer relationships by recommending products and services to meet customer needs.
  • Educate and assist clients with digital banking services and recommend convenient banking options.
  • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
  • Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.

Sales, Referrals & Incentive Goals
  • Build and deepen relationship with customers by recognizing their needs and goals to make recommendations.
  • Educate and offer a full range of financial products and services, including referrals to our business partners.
  • Have basic knowledge of all lending products.
  • Meet or exceed individual incentive goals and contribute to overall branch goals.
  • Actively participate in all branch initiatives.

Transaction Processing & Operations
  • Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
  • Maintain and balance a cash drawer daily within guidelines.
  • Handle cash in an organized, timely, and accurate manner.
  • Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
  • Provide backup support to Teller Supervisors and participate in branch meetings.
  • Accurately perform account opening procedures and maintenance requests.

Branch Operations & Compliance
  • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
  • Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
  • Act as a deterrent to robbery and fraud by adhering to procedures.

Education:
  • High school diploma or equivalent required; Associate's degree or banking courses preferred.

Experience:
  • Prior teller or sales experience in a goal-oriented environment.
  • Proven cash handling and customer service experience.
  • Knowledge of bank products, services, and operating procedures.
  • Excellent oral and written communication skills.
  • Detail-oriented with strong organizational and time management skills.
  • Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
  • Ability to work flexible hours, including Saturdays and travel to nearby offices as required.

Skills & Knowledge:
  • Superior customer service and sales skills.
  • Strong communication and interpersonal skills.
  • Ability to identify customer needs and make appropriate recommendations.
  • Ability to prioritize workflow, multi-task, and meet deadlines.
  • Enthusiastic, goal-oriented, and customer-focused.
  • Ability to analyze situations and solve complex issues.

Behavioral Expectations
  • Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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