1

Online Support Jobs (NOW HIRING)

Live Chat Support Agent

Phoenix, AZ ยท On-site

$18.50 - $24.75/hr

... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

Live Chat Support Agent

$19.25 - $25.50/hr

High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...

IT Support Technician

Cleveland, OH ยท On-site

$25 - $30/hr

Fielding & troubleshooting calls via phone & online support tools. * Remote training Dispenser Service Technicians on field installation, operation, and servicing of systems. * Remote or travel to on ...

IT Support Technician

Cleveland, OH ยท On-site

$25 - $30/hr

Fielding & troubleshooting calls via phone & online support tools. * Remote training Dispenser Service Technicians on field installation, operation, and servicing of systems. * Remote or travel to on ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest ... Support your team by jumping in to additional roles as needed after fulfilling orders. * Regular ...

Showing results 41-60

Online Support information

See salary details

$11

$18

$26

How much do online support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are online support jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are online support jobs?

Online Support jobs involve assisting customers or clients through digital channels such as email, chat, or social media. Professionals in these roles help resolve issues, answer questions, and provide information about products or services. They are often the first point of contact for customers seeking help online and play a crucial role in ensuring customer satisfaction. Online Support positions may be found in a variety of industries, including retail, technology, and service sectors.

What are the key skills and qualifications needed to thrive as an online support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by online support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

What cities are hiring for Online Support jobs?

Cities with the most Online Support job openings:

What are the most commonly searched types of Support jobs?

The most popular types of Support jobs are:

What states have the most Online Support jobs?

States with the most job openings for Online Support jobs include:

What are popular job titles related to Online Support jobs?

For Online Support jobs, the most frequently searched job titles are:

Infographic showing various Online Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Live Chat Support Agent

Phoenix, AZ โ€ข On-site

AYS
11 - 50 employees

$18.50 - $24.75/hr

Other

Re-posted 11 days ago


Job description

About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.