ZipRecruiter

Log In

1

Online Support Jobs (NOW HIRING)

009 Ramey

Online Shop Associate

West Plains, MO · On-site

$14.50 - $16.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

029 Price Cutter

Online Shop Associate

Lebanon, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

005 Price Cutter

Online Shop Associate

Monett, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

014 Ramey

Online Shop Associate

Granby, MO · On-site

$12.75 - $14.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

071 Country Mart

Online Shop Associate

Branson, MO · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

051 Price Cutter

Online Shop Associate

Springfield, MO · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

016 King Food Saver

Online Shop Associate

Cassville, MO · On-site

$11.75 - $13.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

076 Country Mart

Online Shop Associate

Coffeyville, KS · On-site

$13.25 - $15.25/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

072 King Food Saver

Online Shop Associate

Reeds Spring, MO · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

088 Price Cutter

Online Shop Associate

Greenfield, MO · On-site

$14 - $16/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

012 Price Cutter

Online Shop Associate

Springfield, MO · On-site

$12.75 - $14.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

055 Price Cutter

Online Shop Associate

Nixa, MO · On-site

$13.50 - $15.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

050 Price Cutter/Rubys

Online Shop Associate

Springfield, MO · On-site

$13 - $15/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

035 Price Cutter

Online Shop Associate

Springfield, MO · On-site

$14.25 - $16.50/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

AYS

Live Chat Support Agent

Phoenix, AZ · Remote

$18.50 - $24.75/hr

... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

Kinetic Staffing

Desktop Support Technicians

Flowood, MS

$50K - $55K/yr

Troubleshoot and resolve issues involving Windows Server, Active Directory, Microsoft 365, and Exchange Online. * Support user access, permissions, and identity-related issues within Active Directory ...

086 Price Cutter

Online Shop Associate

Marshfield, MO · On-site

$14.75 - $17/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

021 King Cash Saver

Online Shop Associate

Carthage, MO · On-site

$13 - $14.75/hr

Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager Pyramid Foods Team Objective Pyramid Foods believes in supporting our local communities and is dedicated ...

next page

Showing results 1-20

People also search for

All JobsOnline Support Jobs

Online Support information

See salary details

$11

$18

$26

How much do online support jobs pay per hour?

As of May 30, 2026, the average hourly pay for online support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What Are Online Support Jobs?

Online support jobs include customer service positions and technical jobs in IT or related fields. As you would expect, the duties for these different positions vary, although some broad responsibilities overlap. As an online customer support worker, your role is to field customer questions through live chat, by text, or via email. Customers may be seeking more information about a specific retail product or types of services your company offers, or may be calling to complain about issues such as missing orders or returns. As an IT support worker, you interact with customers in a similar fashion, but your role is typically to troubleshoot technical problems with computers, networks, or software.

What are the key skills and qualifications needed to thrive as an Online Support specialist, and why are they important?

To thrive as an Online Support specialist, you need strong problem-solving abilities, excellent written communication, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with help desk software, CRM systems, and live chat platforms is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient resolution of customer issues, positive customer experiences, and high client satisfaction in fast-paced online environments.

What are some common challenges faced by Online Support specialists, and how can they be managed effectively?

Online Support specialists often encounter challenges such as handling high volumes of customer inquiries, managing difficult or frustrated customers, and quickly adapting to new technologies or product updates. Effective time management, strong communication skills, and familiarity with helpdesk software can help address these challenges. Regular training sessions and collaboration with team members also play a key role in ensuring issues are resolved efficiently while maintaining a positive customer experience.

What is the difference between Online Support vs Customer Service Representative?

AspectOnline SupportCustomer Service Representative
CredentialsTypically requires technical knowledge, basic certifications, or training in specific software or platformsOften requires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentPrimarily remote, working through online chat, email, or ticket systemsCan be remote or in-office, interacting with customers via phone, email, or in person
Industry UsageCommon in tech, e-commerce, and software companiesWidely used across retail, telecom, and service industries

Online Support and Customer Service Representatives both focus on assisting customers, but Online Support emphasizes technical help via digital channels, while Customer Service Representatives handle general inquiries and support through various communication methods. The roles often overlap but differ mainly in technical complexity and communication channels.

More about Online Support jobs
What cities are hiring for Online Support jobs? Cities with the most Online Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Online Support jobs? States with the most job openings for Online Support jobs include:
What job categories do people searching Online Support jobs look for? The top searched job categories for Online Support jobs are:
Online Support jobs near you
Infographic showing various Online Support job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 49% Full Time, 25% Part Time, 1% Temporary, 22% Contract, and 2% Nights. Highlights an 76% Physical, 12% Hybrid, and 12% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Online Shop Associate

009 Ramey

West Plains, MO • On-site

$14.50 - $16.75/hr

Part-time

Posted 27 days ago

Job description

Online Shopping Associate
Part Time/Full Time - Store Entry Level
Reports Directly to:
Store Director, Assistant Store Director, Director of Online Shopping, Online Shopping Manager
Pyramid Foods Team Objective
Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices! In this friendly, flexible team environment, you will play an important role in helping us to provide outstanding service in a clean and friendly atmosphere. Your role in the store is to assist the Online Shopping Manager in shopping for online grocery orders while ensuring product quality and freshness.
Daily Operations
  • Maintaining exceptional customer service for all clientele
  • Adhering to "Meet and Greet" policies
  • Responsible for picking the product for customer's online orders ensuring that the freshest and highest quality products are selected, staged in the optimal temperature zones, and following customer notes, both written and verbal
  • Offering suitable substitutions that make sense when items are out of stock and recording the reason for the out of stock on the handheld device
  • Assisting with quickly retrieving orders from staging location(s) upon customer arrival, process payment and digital coupons, and load groceries into customer's vehicle while informing customers of any order modifications and offering a superior customer service
  • Maintaining organization and cleanliness of the Curbside area, including staging areas in compliance with company procedures and policies
  • Providing in-store and online support for customer inquiries as they relate to the Curbside Program
  • Performing all other duties and tasks assigned by Management.

Company Standards
  • Maintaining adequate training for online shopping, cashiering, or other departments as needed
  • Following all process set forth by the company such as scanning all items that are bagged, correctly charging orders including accurate tax and services fees, and logging all customer orders
  • Report pricing, item location, and incorrect temperature discrepancies, and out of date products to the appropriate parties
  • Complying with all company policies including following dress code and wearing name tag

Basic Functions and Physical Requirements
Must be able to lift 50 lb. boxes on occasion and/or exert 25-50 lbs. of force frequently and/or 10-20 lbs. of force constantly while moving and handling materials and products. Must have dexterous use of both hands. Must be able to stand and move about to various workstations. Must be able to lift, carry, push, and pull items so that objects move toward areas of use. Must be able to use knives and other sharp instruments utilized in the preparations of food items and/or removing products from boxes.
This is medium work requiring good, corrected vision, hearing, lifting, carrying, stooping, kneeling, standing, reaching, pushing, pulling, and the ability to work on floors that sometimes become slippery.

Apply