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Online Support Agent Jobs (NOW HIRING)

FV Demo Company

Online Support Agent

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team. Our goals this year include an ...

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... online support environment - Exceptional written communication skills with the ability to type ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... online support environment * Exceptional written communication skills with the ability to type ...

speakit

Dutch Customer Support Agent

$19.25 - $25.50/hr

Full-Time Dutch-Speaking Customer Support Agent Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? We have exciting opportunities for ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the ...

Speakit

Dutch Customer Support Agent

$19.25 - $25.50/hr

Full-Time Dutch-Speaking Customer Support Agent Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? We have exciting opportunities for ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

Remote Chat Support Agent This is a remote position open to residents of the United States only ... Provide prompt and professional responses to customer inquiries through online chat support ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

HID Global

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

As our Customer Support Agent, you'll support HID's successby ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

As our Customer Support Agent, you'll support HID's success by ... Answering inbound calls, emails, and online tickets; providing accurate, satisfactory responses to ...

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Online Support Agent information

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How much do online support agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What cities are hiring for Online Support Agent jobs?

Cities with the most Online Support Agent job openings:

What states have the most Online Support Agent jobs?

States with the most job openings for Online Support Agent jobs include:

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For Online Support Agent jobs, the most frequently searched job titles are:

Infographic showing various Online Support Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Online Support Agent

Chicago, IL • On-site

FV Demo Company
See more jobs at FV Demo Companyexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Key responsibilities

  • Respond to customer inquiries via calls and provide information or solutions.

  • Resolve customer issues, offer solutions, and track shipments to ensure customer satisfaction.

  • Make outbound calls to confirm shipments and follow up with customers.

Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

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