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Online Support Rep Jobs (NOW HIRING)

ClearChoice Dental Implant Centers

Support Representative

$18.50 - $24.75/hr

Support Representative Location: Greenwood Village, CO (100% remote- please see list of acceptable ... Guide callers through troubleshooting and navigating the online paperwork and online appointments.

Clear Choice USA

Support Representative

$18.50 - $24.75/hr

Support Representative Care Connection Team - Multiple Locations Location: Greenwood Village, CO ... Guide callers through troubleshooting and navigating the online paperwork and online appointments.

FV Demo Company

Online Support Agent

Chicago, IL · On-site

$15/hr

Customer Service Representative: Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team. Our goals this year include an ...

Clear Choice USA

Support Representative

$36K - $44K/yr

Support Representative ClearChoice Dental Implant Centers are a national network of dental implant ... Guide callers through troubleshooting and navigating the online paperwork and online appointments.

ClearChoice

Support Representative

$18.50 - $24.75/hr

Support Representative Care Connection Team - Multiple Locations Location: Greenwood Village, CO ... Guide callers through troubleshooting and navigating the online paperwork and online appointments.

Clear Choice

Support Representative

Addison, TX · Remote

$17.50 - $23.50/hr

Support Representative Care Connection Team -- Multiple Locations Location: Greenwood Village, CO ... Guide callers through troubleshooting and navigating the online paperwork and online appointments.

Kim Luxe Travel

Global Travel Support Representative

$18.50 - $24.75/hr

Global Travel Support Representative Southampton, United Kingdom We are looking for a Global Travel ... Able to work online confidently * Reliable and self-managed in a remote environment * Interest in ...

Forward Bank

Customer Support Representative

Marshfield, WI · On-site

$16 - $21.75/hr

Customer Support Representative Named American Banker's "Best Banks to Work For" six consecutive ... Strong computer skills, specifically with e-services or online/digital banking * Ability to manage ...

Astor & Sanders

Customer Support Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Support Representative Astor & Sanders Corporation (Astor) is an award-winning IT solution ... Answer customer product questions, assist with orders, track returns, accept payments for online ...

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Online Support Rep information

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How much do online support rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online support rep in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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Customer Support Representative

Johnston, IA • On-site

Three Point Solutions, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Three Point Solutions, Inc.external

$15 - $20.50/hr

Full-time, Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Customer Support Representative
Client: Heavy Machine Manufacturing Company
Duration: 1 year with possible extension
Location: Johnston, IA 50131
Shift: 2nd shift (12 PM - 10 PM), including either Saturday or Sunday
Role Overview
The ISG R4 Support Team provides front-line technical support for dealers and customers regarding Intelligent Solutions Group (ISG) products. Support is delivered through phone, email, and chat while documenting all interactions in the case management system. The technician also contributes to creating and maintaining online support tools and resources.
Supported products include (but are not limited to):
  • Website/Dashboard
  • JDLink
  • Operations Center
  • Apex Farm Management
  • Stellar Support
  • Mobile applications
  • GreenStar Displays
  • StarFire Receivers
  • JDLink Terminals
  • AutoTrac and machine guidance systems

Major Responsibilities
  • Deliver technical support, product guidance, and troubleshooting assistance.
  • Communicate effectively with customers and dealers across multiple channels.
  • Document all cases accurately in the case management system.
  • Assist in developing and maintaining online support tools and resources.
  • Support occasional off-shift hours and holidays as required.
  • Provide data management assistance when needed.

Required Experience & Skills
  • Strong interpersonal communication and conflict-resolution abilities.
  • Prior customer service or technical support experience.
  • High comfort level working with consumer software applications.
  • Strong computer navigation and troubleshooting skills.
  • Ability to support occasional off-shift hours and holidays.
  • Experience working with data or data systems.

Preferred Qualifications
  • Degree in Business, Mathematics, Agriculture, IT, or any related field.
  • If no degree: a technical certification demonstrating understanding of IT/database concepts.

Training Details
  • Training and mentoring on the 8:00 AM - 4:30 PM shift for approximately 6 weeks.
  • Full productivity expected 3-4 months after start date.
  • Limited travel for:
    • Factory tour at Des Moines Works
    • Hands-on experience at Jensen Farms (twice per year)
    • Ride-alongs with full-time employees

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