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Online Support Administration Jobs (NOW HIRING)

Surge Staffing

Support Specialist III

Columbus, OH · On-site

$23 - $25.50/hr

... administration * Demonstrated leadership, training, and mentoring capabilities * Strong analytical, judgment, and problem-solving skills * Advanced proficiency in Microsoft Office and online support ...

Surge Staffing

Support Specialist III

Columbus, OH · On-site

$23 - $25.50/hr

... administration * Demonstrated leadership, training, and mentoring capabilities * Strong analytical, judgment, and problem-solving skills * Advanced proficiency in Microsoft Office and online support ...

Kforce Inc

Support Analyst 1

Salt Lake City, UT · On-site

Support user account administration, including Active Directory user and group management ... Experience supporting Microsoft 365 applications, including OneDrive and SharePoint Online

Gbc Gruppe

$60 - $80/hr

IT-Administration: Du übernimmst die eigenständige Betreuung und Optimierung komplexer Windows ... Du administrierst den M365-Tenant (Entra ID, Exchange Online, Teams, Intune) und die Cloud ...

Viridien

Service Desk Support Specialist

Houston, TX · Hybrid

Outlook and Exchange Online (mail flow, profiles, permissions) * Microsoft Teams (calling, meetings ... Support administration and monitoring of: * Windows Server (on-prem) * Azure and Microsoft 365 ...

Boldyn Networks

Support administration of VoIP phone systems and LiveOps call center chat system * Administer accounts in cloud-based services including Office 365 (Exchange and SharePoint Online),DropBoxfor ...

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Online Support Administration information

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$25.5K

$41.5K

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How much do online support administration jobs pay per year?

As of Sep 9, 2026, the average yearly pay for online support administration in the United States is $41,504.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $46,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Online Support Administration jobs?

For Online Support Administration jobs, the most frequently searched job titles are:

Infographic showing various Online Support Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,504 per year, or $20 per hour.

Support Specialist III

Columbus, OH • On-site

Surge Staffing
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Surge Staffingexternal

$23 - $25.50/hr

Full-time

Posted 11 days ago

Job description

Support Specialist III

Summary: Serves as a senior escalation point and subject matter expert, managing complex inquiries and driving resolution across departments. Provides leadership through coaching, process improvement, and compliance oversight while ensuring exceptional service delivery and operational efficiency.

Work Hours: Monday to Friday, 9am-6pm

Primary Functions:

  1. Resolve advanced escalations from Specialist I & II, exercising sound judgment and decision-making
  2. Train, coach, and mentor of new hires and junior specialists
  3. Partner with cross-functional teams to identify, escalate, and resolve systemic issues
  4. Support testing, implementation, and rollout of new systems, processes, and software
  5. Lead root cause analysis and resolution of recurring branch-level issues
  6. Provide reporting support and assist with performance tracking and analysis
  7. Maintain accurate, well-organized spreadsheets, logs, and operational records
  8. Deliver calm, professional, and customer-focused service in all interactions
  9. Support new user setup and provide basic technical troubleshooting
  10. Ensure confidentiality of sensitive information and adherence to regulatory requirements
  11. Perform additional duties as needed to support overall business operations

Qualifications

  1. 3+ years of experience in staffing, customer support, or office administration
  2. Demonstrated leadership, training, and mentoring capabilities
  3. Strong analytical, judgment, and problem-solving skills
  4. Advanced proficiency in Microsoft Office and online support tools

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